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Italy Car Rent at Milan Central Train Station
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: NOTHİNG
Cons: I couldn’t reach your office while returning the car at Malpensa Airport,despite calling multiple times.I left the car in airport garage,took photos,and went to your office but your staff refused to accept the car.They demanded cash for parking,refused to give change for €50,yet €44 was later charged to my card.I request a refund.I was charged twice for insurance:once online(€39.76)and again at desk.I request a refund for th duplicate charge.It was my first and last experience with your company.
Pros: The car that was offered is a nice car. But the class of the car booked did not match the car we actually got.
Cons: Car pickup is lengthy, and the carpark is far from the rail station in Milan. Car fuel showed full on the report but wasn't. When we mentioned it, no compensation was offered. 2 days after giving the car back we were told we scratched the bumper in 2 places, which we didn't. Money was taken directly from the card. Also the damages were charged at the maximum rate (higher class: 340 euros per small mark, 680 euros in total). We were not able to argue anything. Overall not a fantastic experience.
Cons: Awful service, car pickup actually half a mile away and not in station. Rude, badly presented, unhelpful. Would never use again
Pros: I did not rent a car.
Pros: Car was clean
Cons: Bad instructions, staff were not very helpful, no one answered when we rang for assistance.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 26.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
In addition to the regular driver license, an International Driving Permit is also mandatory if the customer is not a resident of the following country(ies): United Kingdom, EU.
Please note that the International Driving Permit is valid only if it is accompanied by a regular driver's license, is issued by an official authority or government-authorized organization, and is in physical (not digital) form.
In order to pick up the car, the following documents are required: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher, proof of home address (e.g. Utility bill).
Renters from the following country(ies): United Kingdom must provide the following documents: credit card on a main drivers name, Passport or ID card, booking voucher, photocard driving licence in order to collect the car.
It is possible to pay and leave the deposit only with the following payment methods: American Express, Diners, MasterCard credit card, VISA credit card.
Only cards issued in the main driver's name are accepted.
The following payment methods are accepted: American Express, Cash, Diners, Prepaid cards, Visa Debit Card, MasterCard credit card, VISA credit card, MasterCard debit card.
Additional insurance (Super Collision Damage Waiver (SCDW)) must be purchased if using the following payment method(s): Cash, Debit cards, Prepaid cards.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Diesel vehicles are available for an additional charge.
By law, winter tires are mandatory on all roads from 15.11 to 15.04 in the following regions: South Tyrol.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 120 minutes.