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Europcar at Milan Central Train Station
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: The pickup and return process was quick and simple.
Cons: Car had 3/4 fuel in tank at pick up. Car backup camera was not working. The agent pushed additional insurance, did not understand the coverage offered by discover cars. Although the car was similar to what was originally requested it was not the VW wanted but a Fiat 600.
Cons: Car was near impossible to find. It was said to be parked in the street while it was in an underground parking. When we went back we were being dismissed rather than helped and were not even given the street name of the carpark. We were unfortunately without smartphone at the time. Also electrical car that was only charged to 60%.
Pros: Car was good and clean.
Cons: Agent failed to tell us the EV charging stations require a specific card to use them. This made our trip less enjoyable. There are a lot of tolls, the car agency must provide us with a toll pass or at least give us the option to purchase one because tolls are extremely expensive.
Pros: Drop off was very simple.
Cons: The car had not been cleaned. We were pressured at pick up to get a larger car and take out extra insurance.
Pros: quick drop of and pick up
Cons: the car was old and in bad condition
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU countries.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
Please note that the International Driving Permit is valid only if it is accompanied by a regular driver's license, is issued by an official authority or government-authorized organization, and is in physical (not digital) form.
For driver licenses from countries not party to the Geneva / Vienna Convention on Road Traffic (e.g., China), an official translation of the license in the following language(s): English, together with the original license, must be presented.
In addition to documents mentioned previously, the customer will need the following: driver license with photo. A digital driver's license will not be accepted — you must bring your physical driving license.
Electric vehicles must be returned with the same battery charge they had when picked up to avoid additional charges (on a per kWh basis). An additional admin fee will be charged if a vehicle is returned with less than 80 % battery charge remaining.
By law, winter tires are mandatory on all roads from 15.11 to 15.04 in the following regions: South Tyrol.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.