Toronto Airport (YYZ), Toronto, Canada
Unable to find any location
Driver's country of residence is United States of America (USA) and age is 30-65
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Hub Rent a Car at Toronto Airport

600 Dixon Rd, Etobicoke, ON M9W 1J1, Toronto
001 9 055 979 212
Pick-up instructions
Terminal 1: Ground Level Post Number S1. Please board the Shuttle for: (Holiday Inn Toronto Airport East) 600 Dixon Rd Terminal 3: Arrival Level Post Number 41. Please board the Shuttle for: (Holiday Inn Toronto Airport East) 600 Dixon Rd
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:08:00-18:00
Tue:08:00-18:00
Wed:08:00-18:00
Thu:08:00-18:00
Fri:08:00-18:00
Sat:09:00-18:00
Sun:09:00-18:00
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.

Canada
Hyundai Santa Fe
May 10, 2024

Pros: Accommodating

Canada
Toyota RAV4
May 3, 2024

Pros: Friendly, efficient service!

Canada
Chrysler Pacifica
April 3, 2024

Pros: Did NOT get the car. Car I reserved was NOT available.

Cons: Did NOT get the car. Car I reserved was NOT available. The agent was not picking up the phone. I was sent to wrong post and waited 2 hours for shuttle.

Canada
Hyundai Santa Fe
March 21, 2024

Pros: Awful experience with your charges.

Canada
Toyota RAV4
March 13, 2024

Pros: Yes, very new

Cons: Nice person for services

Canada
Hyundai Santa Fe
February 25, 2024

Pros: Nothing.

Cons: When I arrived they charged me double for insurance required. Insurance from discover cars was not deemed sufficient.

Canada
Mitsubishi Outlander
February 22, 2024

Cons: Wrongful charge, hide fee

Canada
Hyundai Tucson
February 19, 2024

Pros: Fast and efficient

Cons: There were only one price option for the car insurance is so limited, better to have more price options with different combinations of coverages.

Canada
Hyundai Santa Fe
February 18, 2024

Pros: very pleasant and friendly

Canada
Hyundai Santa Fe
February 12, 2024

Cons: Defective and uncleanness 2 tires also loosing pressure every day I booked Standard Suv ask them to replace and get a cross vehicle reason they told all vehicle on workshop .. In the end I say it's a headache to find hub rent car they are not exist they are operating in the name of york car rentel in a very hidden area which have no sign and the entrance was locked..

Canada
Honda Odyssey
February 11, 2024

Pros: Good location in Toronto Airport and good rent price.

Cons: Some car is in not good condition also should give less 1-2 hour free for dropping over time.

Canada
Hyundai Santa Fe
February 10, 2024

Pros: Nothing

Cons: Scammers first i selected unlimited km when i got to located it was not and only 200km and i wasn't told its 50 oer km which is totally ridiculous long and everyone i net there was complaining about being rob by these guys ,long short i oaid for one extra day the same price i paid for the two week car rental also 2 hundred dollars plus 28 percent taxes for 370km so in total i paid 500 dollars for one day extra and 370 km ,it seems to be a thing with this company after reading the other reviews

Canada
Hyundai Santa Fe
February 2, 2024

Cons: Hidden charges

Canada
Toyota RAV4
February 1, 2024

Pros: I had zero problems with my car rental, I recieved a brand new perfectly clean vehicle, service was very friendly and accommodating when I added a day to my rental last minute. Also you can drop your car after hours which is very convenient.

Cons: Nothing

United States of America (USA)
Toyota RAV4
January 24, 2024

Pros: Nothing

Cons: My flight was delayed 5 times in one day. I arrived to the rental office and it was closed at 8 pm. The documents that I have say that the rental office closes at 10 pm everyday. I need my refund.

Canada
Toyota RAV4
January 19, 2024

Pros: No support from them to resolve my issue, they just directed me to on-line booking portal.

United Arab Emirates
Toyota RAV4
January 14, 2024

Pros: Excellent support

Ukraine
Toyota RAV4
January 4, 2024

Pros: Nothing

Cons: Don’t recommend anyone this service

Canada
Hyundai Tucson
December 2, 2023

Pros: This is a very bad car rental company, I choose to leave a message here, is to tell you, do not be deceived. I have three complaints. First, I arrived at the car rental company and was told that the car rental company had not received the order at all. The second is that the car rental company charged an extra credit card, which cost more than 470 CAD.This is a very bad car rental company, you must pay attention to it.They will do anything to steal your money.

Cons: This is a very bad car rental company, I choose to leave a message here, is to tell you, do not be deceived. I have three complaints. First, I arrived at the car rental company and was told that the car rental company had not received the order at all. The second is that the car rental company charged an extra credit card, which cost more than 470 CAD.This is a very bad car rental company, you must pay attention to it.They will do anything to steal your money.

Canada
Hyundai Santa Fe
October 22, 2023

Pros: The service pickup person was professional.

Cons: I would like my double charge retured.

United States of America (USA)
Toyota RAV4
September 27, 2023

Pros: Absolutely nothing

Cons: Everything.

Canada
Toyota Sienna
September 16, 2023

Pros: Very poor non cooperative staff

Cons: They have their own rule book never mentioned while booking refuse to accept my insurance

Canada
Toyota RAV4
September 9, 2023

Cons: CAR HAD DAMAGES WHICH MADE ME UNCOMFORTABLE HANDLE AND CAR WAS NOT CLEAN, HANDLE ITSELF WAS STICKY FRONT WINDSHEILD HAD CHIP WHICH WAS PRON TO CRACK FURTHER AND WAS NOT SAFE PLEASE PUT SOME LABLE ON THE TANK WHAT KIND OF GAS IT TAKES AS A CUSTOMER WE DO NOT KNOW BASICS OF ALL THE CAR

Canada
Ford Escape
September 1, 2023

Cons: Terms of rental were different than what was indicated online. No support from the people there -just told to contact discover card who were equally as unwilling to help/rectify the situation.

United Kingdom
Mitsubishi Outlander
August 23, 2023

Pros: Not one thing

Cons: Everything.

Canada
Hyundai Santa Fe
August 18, 2023

Pros: DW insurance sold was too extensive

Cons: Wait time to pick up car was over one hour

Australia
Mitsubishi Outlander
August 17, 2023

Pros: See comments above. They are totally unprofessional, I could see every customer was having problem picking and returning their cars

Canada
Toyota RAV4
August 8, 2023

Pros: Great service and great customer service

Cons: Great service

Canada
Mitsubishi Outlander
August 3, 2023

Cons: The service is a scam and I am reporting to Canadian Better Business Bureau.

Canada
Nissan Qashqai
July 28, 2023

Cons: The website says one thing and then when you get to the retail center it's another thing

United States of America (USA)
Nissan Qashqai
July 17, 2023

Pros: Terrible!!! Stick with the regular car rental agencies who provide a legitimate confirmation number and customer service! This was a joke!!! Will never reserve a car with them again!

Cons: Terrible from start to finish!!! Should have known better than to trust a company I’d never heard of before!

Canada
Mitsubishi Outlander
July 17, 2023

Pros: It is very expensive and lot of hidden charges. Out of province insurance extra mile charges it is a rip off.

Canada
Hyundai Santa Fe
May 30, 2023

Pros: N/A

Cons: Totally wrong information and taken my money in advance, I want my money back

Canada
Hyundai Santa Fe
May 26, 2023

Pros: Fast, friendly and easy

Cons: Washer fluid was empty and the vehicle wasn’t particularly clean inside.

United Arab Emirates
Hyundai Santa Fe
May 22, 2023

Pros: Fast process

Cons: They charge unjustified amount after weeks of dropping the car The car was not as the paid for

Canada
Kia Sportage
May 4, 2023

Cons: Charged extra and fraudulent company. Not returning my deposit as well.

Canada
Toyota RAV4
April 21, 2023

Pros: Courteous, friendly service. Good car, filled my needs.

Cons: There was nothing not to like.

Canada
Toyota RAV4
February 19, 2023

Cons: Did not do a thorough job of calculating the rental cost at booking time - missed Quebec fee, didn't show extra mileage rate, misled on "full protection " since we were asked to pay for extra insurance (expensive). Lucky credit card covered this.

Canada
Dodge Grand Caravan
January 4, 2023

Pros: accommodating service

Cons: none

Canada
Dodge Grand Caravan
January 3, 2023

Pros: Nothing

Cons: Hidden fees

United Kingdom
Dodge Grand Caravan
November 2, 2022

Pros: Car was fine.

Cons: Completely confused service upon pick. They quoted me three different prices - I had to argue to get some clarity on the costs. I then had to pay a $3000 holding payment that I was assured would be returned within 3 - 5 working days. It’s now been a month. I asked them to help me - they said it’s the banks problem. I spoke to the bank - they said it’s the fault of the merchant. Avoid.

Canada
Dodge Grand Caravan
October 11, 2022

Cons: NON HELPFUL. Was passed around and ended up not getting the car. DID NOT EVEN SEET IT. No refund and was hang up on by an agent.

United Kingdom
Ford Escape
October 4, 2022

Pros: On-line check-in

Canada
Chrysler Pacifica
September 29, 2022

Cons: I was very disappointed by the 2 hour time limit considering you have flight delays, baggage collection, and shuttle. It cost our family one rental and severely impacted our family reunion because of a 20 minute delay.

United Kingdom
Toyota RAV4
September 25, 2022

Pros: Moderate pick up

Cons: Long wait

United Kingdom
Hyundai Santa Fe
August 19, 2022

Pros: Away from the hustle and bustle of the airport and no queues

Cons: They need to tell us that they are in the holiday inn lobby. Easier to get an Uber do there than wait for the feee shuttle

Canada
Chrysler Pacifica
July 27, 2022

Cons: Horrible Experience!!! No money refund after canceling the payment. Term said unlimited mileage, the company actually charge for the mileage. Gave customer a car with 70,000 km mileage on it. This is not typical rental car company.

Canada
Toyota RAV4
July 5, 2022

Pros: Very polite staff and quick to get me on my way.

Cons: Location, had to catch a bus to pickup car.

Canada
Mitsubishi Outlander
June 16, 2022

Pros: The process was fast, clean interiors and overall driving experience was good.

Cons: The vehicle had moving parts at the front bumper from a previous accident. It didn't affect the overall driving experience of the car but it could be wonderful if the company fix the minor problems before they rent the car to next customer.

Canada
Toyota RAV4
May 30, 2022

Pros: York Car Rental at the Holiday Inn East is who I delt with. 10 Stars

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: ~€ 2045.00), Airport surcharge, Road tax, Free modifications, State Tax.
Mileage policy
In case of driving outside the following location(s): Ontario, mileage will be limited.
Details are available at the car rental company's reservation office.
Driver requirements
Minimum rental age is 23 years.
A young driver fee applies to drivers under the age of 26.

Maximum rental age is 99 years.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

In addition to the regular driver license, an International Driving Permit is also mandatory if the national driver license is not written in English.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.

Only physical driver's licenses are accepted (not digital versions).
Learner's permits are not accepted; a full driver's license is required.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card until the end of the rental period.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
The following payment methods are accepted: Cash, JCB, Discover, MasterCard credit card, VISA credit card, American Express credit card, Union Pay.
It is possible to leave the deposit only with following methods: JCB, Discover, MasterCard credit card, VISA credit card, American Express credit card, Union Pay.
Only cards issued in the main driver's name are accepted.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Cross-border policy
Cross border rentals are allowed only upon previous request.
Written permission from the rental company is required.

Crossing country borders is allowed to the following country: USA.
Mileage limitations will apply when the car is to be used for crossing province borders.
Details are available from the car rental company's reservation office.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Optional extras and services
Available special equipment: Toll device.
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Rental period
The maximum rental period per agreement is 30 days.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Business hours
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 45 minutes.

Pick-up & Drop-off
Mon:  08:00 - 18:00
Tue:  08:00 - 18:00
Wed:  08:00 - 18:00
Thu:  08:00 - 18:00
Fri:  08:00 - 18:00
Sat:  09:00 - 18:00
Sun:  09:00 - 18:00

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Working hours
Mon:07:00-23:59
Tue:07:00-23:59
Wed:07:00-23:59
Thu:07:00-23:59
Fri:07:00-23:59
Sat:07:00-23:59
Sun:07:00-23:59
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