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Swift Rent-A-Car at Toronto Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Seemed like nice people
Cons: agent was acting like a bad salesman tryingbto up charge everything.
Pros: The staff were fantastic, so friendly and helpful. They called the day before to confirm and also called on the return day to confirm time and a ride to airport. I highly recommend swift.
Pros: they drop us off at the Pearson Airport
Pros: It took some time to pick up, but I'm very satisfied with the drop-off service.
Pros: They were amazing, fantastic and incredible. I would rent from them again and highly recommend to everyone. They were incredibly friendly, accommodating and willing to answer questions considering this was my first time renting a car. I wouldn't rent from anyone else.
Cons: I do not have any negative reviews.
Pros: Great Service!!
Cons: I wish they were able to be located at the airport/have a kiosk there.
Pros: We had no problems with car, and staff was very helpful.
Cons: These are not complaints, just some suggestions. 1) The Mileage limit mentioned in the Discovercars.com says "Mileage: 3000 km per rental" and does not mention 200 km per day limit. 2) When searching on Google map for "Swift Rent-A-Car" it does not show the name. So please see if you can add your business in Google map. 3) After arriving at 5775 Atlantic Dr, we cannot immediately know where is the rental office. It may be good to add the unit number as well in your website. Thank you !!
Pros: Great service and they’re easy-going people, you can contact them during your trip
Pros: Very helpful, especially when I found out my license was expired! Helped me renew it
Pros: Very friendly and efficient service. It was my first time renting a car in Canada and the team were so helpful and thoroughly answered any questions I had. It also helps that they’re open on a Sunday as this was when I needed to drop off the car. Would recommend!
Cons: Never rent from this place again. Added an unnecessary charge when I was there and in a position where I couldnt go somewhere else. Never been put in this position renting anywhere in Canada or USA
Pros: Employees were quick to communicate and accomodate problems.
Cons: They charge so much more than what was shown due at pick-up. Feels like a scamming company.
Pros: price, cleanliness of the car, team helpful
Cons: the web site could be improved and in particular the conditions fr insurance and the fact the price is excluding TAXES. Could be good to have an office down town
Cons: Car smelled strong of cigarette smoke, which was hard to tolerate. Customer service rep spent more time trying to see damages we caused which were already there than they did assessing the car before we took it. Felt like a scam. Husband was forced to be charged 500$ in which he was only refunded 400$ with no explanation regardless of the fact that we were forced into additional insurance coverage.
Pros: professional and friendly service
Cons: quite a ways off airport site
Pros: Nothing, honestly
Cons: Please see my comments!!
Pros: Friendly and efficient service.
Pros: Easy and direct communication.
Cons: We almost had lost our reservation due to unforseen circumstance.
Cons: Too many hidden charges, car seats were ripped, not the car I ordered.
Cons: Low quality, over-priced vehicle (Nissan Micra with approximately 100,000 kms, squeaky brakes and an odor inside) that had costs that were hidden at the time of booking.
Cons: Hidden charges. Would not accept a decline of LDW/ CDW without proof of 3rd party insurance - who travels with an insurance certificate from their home automobile? Stacked charges that were not part of online agreement, no transparency as to their meaning (like a daily VLATR charge)
Cons: Hidden fees. Over charge in addition to already paid deposit via discovercars
Pros: NOTHING very rude people
Cons: very rude people
Cons: Terrible car rental provider with a bad location and poor operation hours.