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Zoom Rent A Car at Toronto Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Dodgy. Very dodgy. Refused to send shuttle over and ended up I had to call Uber
Cons: Horrible service. Do not recommend at all
Cons: The car had many scratches and was not in a great condition. Also the office work hours are till 18:00 while Airport arrivals are 24/7. My artival got delayed. And although I paid for after hours 110$) no one was in the office at 22:00 and I had to pay uber twice to get to hotel and got the car only next day. They also charged extra for car being in different province part of my trip. They compensated me with 30$ but it was not close to cover 110 over hours I paid for and uber expances.
Pros: Nothing
Cons: Never even got the car, and paid full price for nothing, will never recommend or use this company again
Cons: Pick up from airport lasted way too long.
Pros: Car in good condition
Cons: Transfer bus from airport has dirty interior. Charge made for driving out of province , deposit of 1000 dollars taken when 500 stipulated in agreement. No receipt given for additional charges , 23 dollars charged despite being told charge was 10 dollars for driving out of province.
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Rental Conditions
Please check the Rental Conditions for each specific vehicle prior to booking as some conditions, particularly the deposit and deductible, may differ based on the class of vehicle.
Mileage is limited, there will be a surcharge for each additional km.
Details are available at the car rental company's reservation office.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 75 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
In addition to the regular driver license, an International Driving Permit is also mandatory if the national driver license is not written in English.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher, flight information.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
It is possible to pay and leave the deposit only with following payment methods: Diners, MasterCard credit card, VISA credit card, American Express credit card.
The following are accepted methods of payment:Cash, Debit cards.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Additional charges will be applied in case the car is crossing state or region borders.
Crossing country borders is allowed to the following country: Canada, USA.
Mileage limitations will apply when the car is to be used for crossing country borders, crossing province borders.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 120 minutes.
The grace period will be honored only during business hours.
Pick-up & Drop-off
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