Toronto Airport (YYZ), Toronto, Canada
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Driver's country of residence is United States of America (USA) and age is 30-65
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MEX RENT A CAR at Toronto Airport

5945 Dixie Road Mississauga, Toronto, OntarioL4W1E8
001 9 056 707 368
Pick-up instructions
From T1: Take escalators to door C to level 2, Take the Link train to Viscount Station. Take the elevators from the platform to the ground level. From T3: Take the elevator at door D to level 3. Take the link train to Viscount Station and proceed to the ground level. There is a Courtesy phone inside Viscount Station. Please call 001 905 670 7368 for more pickup instructions.
Drop-off instructions
Please clarify Drop-off instructions with the Car Provider upon Pick-up
Business hours
Mon:08:00-20:00
Tue:08:00-20:00
Wed:08:00-20:00
Thu:08:00-20:00
Fri:08:00-20:00
Sat:09:00-16:00
Sun:09:00-16:00
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.

United Kingdom
Mazda 3
April 22, 2022

Pros: It looks cheap on the original price, the service was good and they were slick, and Car was pretty new which was nice.

Cons: Lots of things really, it took too long to be acknowledged when going into the branch, they were confused at all stages before getting there as we booked Mex and the company is zoom and this confused the person on the airport phone to get the bus and the bus driver, luckily I pushed otherwise would have been left at the airport. Only other slight concern is they took my credit card off me twice and my sight was made me a bit concerned about fraud.

Canada
Chevrolet Cobalt
November 24, 2020

Pros: Nothing!!

Cons: Hidden policies not identified on Discover Cars, unreasonable extras for what most rental companies throw in for free..interior of the car was dirty and had mucus on the seats

Canada
Chevrolet Cobalt
September 11, 2020

Pros: They flexed their policy because it was madness. They tried to argue the situation but eventually came to a fair logic. The car I reserved was sitting there waiting for me so fair play!

Cons: Hard to get too and they’ll charge you for every little thing that they can find. At that point you may as well pay for a real rental car company!

Canada
Chevrolet Cobalt
August 7, 2020

Cons: Alignment of the car pulled to left. Very unsafe. Customer service was terrible.

Canada
Ford Mustang Convertible
June 26, 2020

Cons: Free mileage amount was different from website. Derive reps would not honour terms signed up for which was disappointing

Canada
Mazda 3
June 22, 2020

Pros: Quick

Cons: When I call the representatives were short and sounded annoyed by my questions.

Canada
Mazda 2
March 9, 2020

Pros: No hassle

Cons: Clean

Canada
Kia Sportage
November 1, 2019

Pros: Shuttle was fast

Cons: Mandatory LDW in spite of having a credit card that covers me

United Kingdom
Mazda 2
October 17, 2019

Cons: Service not provided by Mex but a outsourced agent which had poor service and was below par. Poor service and are now charging an extortionate amount for a very simple scratch (which I do not even think was caused by us). Got the feeling from the beginning that they would create some sort of issue when returning the car, which they did Not located near the airport

Canada
Mazda 2
September 8, 2019

Cons: They are not at the airport - you have to catch a train from the terminal and then be picked up by a van to be taken to their rental location. The car we got was extremely banged up, and I was worried that they were going to scam us into paying for damage we didn't create (online reviews of this company are not favourable).

Canada
Mazda 3
September 5, 2019

Pros: They warned me about not getting the road 407 in Toronto to avoid toll and be charged additional fees.

Cons: Car was very dirty as well as the store where we went to pick up the car. They also force you to get Third party coverage for $9 a day. The car should have the pass for the toll road and I'd pay for the toll later. Not having the pass and the possibility of being charged $30 per toll ticket was not a good experience for me.

United Kingdom
Dodge Caravan
August 29, 2019

Pros: It was efficient if busy they called for more help on the desk so we weren't kept waiting to long

Cons: nothing we didn't like

New Zealand
Mazda 3
August 16, 2019

Pros: They have never cars

Cons: Why forcing customers to buy basic insurance for your cars?

Canada
Mazda 2
August 11, 2019

Pros: Good price.

Cons: Took too long for pick-up, like 45 minutes.

Canada
Mazda 2
August 1, 2019

Pros: Although it was quite busy on pick up - the agents were efficient and worked quickly. The pricing was good.

Cons: The car had no washer fluid in it. I was concerned about allowing enough time to return the car given the pick up line - but it was fine.

Mexico
Dodge Caravan
July 31, 2019

Cons: Didn’t Like How They treat you Dale Want tu Charge you extra for things you Allredy prepaid I fillrhey do monkey businesses

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Mileage: 200 km per rental, Loss Damage Waiver (damage deductible: ~€ 1875.00), Third Party Liability (TPL), Renters Liability Protection (RLP), Tourism levy, Free modifications, Total taxes, Customer Facility Charge (CFC), Concession fee, State Tax.
Rate excludes
If renter travels through a toll collection point, the renter’s credit card will be charged for the toll and an administration fee of 30 CAD per cross.
Mileage policy
In Ontario mileage is limited up to 3000 km per rental.
Mileage limitations will apply if the car is to be used for crossing province borders.

A local renter is defined as a renter who is a resident of Ontario.
For local renters mileage is limited to 200 km per day, with a maximum of 1400 km per week and 4000 km per rental.
Details are available at the car rental company's reservation office.
Driver requirements
Minimum rental age is 23 years.
A young driver fee applies to drivers under the age of 26.

Maximum rental age is 75 years.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.

In order to pick up the car, the renter and each additional driver must present the following documents: passport, credit card on a main drivers name, booking voucher. Renters from the following country(ies): Canada, USA must provide the following documents: passport, valid US or Canadian issued drivers license in the drivers name in order to collect the car.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card until the end of the rental period.
Cross-border policy
Cross border rentals are allowed only upon previous request.
Crossing country borders is allowed to the following country: USA.
Crossing the country border or using a ferry (traveling to an island) is forbidden. Additional charges will be applied in case the car is crossing state or region borders.
Optional extras and services
Available special equipment: GPS Navigation system, Child seat (2-4 years of age).
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

All extras are available at the rental counter. Prices vary, depending on the rental period.

Fuel policy
The vehicle is provided with a certain amount of fuel and must be returned with the same amount in order to avoid additional charges.
Additional information
In case of renting at the airport location, the customer must provide a valid flight number in order to make a reservation.
Rental period
The maximum rental period per agreement is 30 days.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Business hours
Service outside of business hours is available by request and for an additional charge.

Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 120 minutes.

Pick-up & Drop-off
Mon:  08:00 - 20:00
Tue:  08:00 - 20:00
Wed:  08:00 - 20:00
Thu:  08:00 - 20:00
Fri:  08:00 - 20:00
Sat:  09:00 - 16:00
Sun:  09:00 - 16:00

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