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MEX RENT A CAR at Toronto Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: It looks cheap on the original price, the service was good and they were slick, and Car was pretty new which was nice.
Cons: Lots of things really, it took too long to be acknowledged when going into the branch, they were confused at all stages before getting there as we booked Mex and the company is zoom and this confused the person on the airport phone to get the bus and the bus driver, luckily I pushed otherwise would have been left at the airport. Only other slight concern is they took my credit card off me twice and my sight was made me a bit concerned about fraud.
Cons: Hidden policies not identified on Discover Cars, unreasonable extras for what most rental companies throw in for free..interior of the car was dirty and had mucus on the seats
Pros: They flexed their policy because it was madness. They tried to argue the situation but eventually came to a fair logic. The car I reserved was sitting there waiting for me so fair play!
Cons: Hard to get too and they’ll charge you for every little thing that they can find. At that point you may as well pay for a real rental car company!
Cons: Alignment of the car pulled to left. Very unsafe. Customer service was terrible.
Cons: Free mileage amount was different from website. Derive reps would not honour terms signed up for which was disappointing
Cons: When I call the representatives were short and sounded annoyed by my questions.
Pros: No hassle
Pros: Shuttle was fast
Cons: Mandatory LDW in spite of having a credit card that covers me
Cons: Service not provided by Mex but a outsourced agent which had poor service and was below par. Poor service and are now charging an extortionate amount for a very simple scratch (which I do not even think was caused by us). Got the feeling from the beginning that they would create some sort of issue when returning the car, which they did Not located near the airport
Cons: They are not at the airport - you have to catch a train from the terminal and then be picked up by a van to be taken to their rental location. The car we got was extremely banged up, and I was worried that they were going to scam us into paying for damage we didn't create (online reviews of this company are not favourable).
Pros: They warned me about not getting the road 407 in Toronto to avoid toll and be charged additional fees.
Cons: Car was very dirty as well as the store where we went to pick up the car. They also force you to get Third party coverage for $9 a day. The car should have the pass for the toll road and I'd pay for the toll later. Not having the pass and the possibility of being charged $30 per toll ticket was not a good experience for me.
Pros: It was efficient if busy they called for more help on the desk so we weren't kept waiting to long
Cons: nothing we didn't like
Pros: They have never cars
Cons: Why forcing customers to buy basic insurance for your cars?
Pros: Good price.
Cons: Took too long for pick-up, like 45 minutes.
Pros: Although it was quite busy on pick up - the agents were efficient and worked quickly. The pricing was good.
Cons: The car had no washer fluid in it. I was concerned about allowing enough time to return the car given the pick up line - but it was fine.
Cons: Didn’t Like How They treat you Dale Want tu Charge you extra for things you Allredy prepaid I fillrhey do monkey businesses