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Global Rent a Car at Verona Airport
Customer Ratings and Latest Reviews
Pros: Efficient once, we got to the front of the queue
Cons: The queue, which couldn’t be helped
Pros: Ease and value
Pros: Smile and friendly
Pros: Polite and pleasant staff at pickup. Spotlessly clean new car.
Pros: Nice and simple process - no added extras
Pros: Returning the car was very efficant and the car was nice.
Cons: I was first in line to collet the car and it took almost 1 hr to get the keys. I was told thedelay was because the car was new and being cleaned. The car had not and did not need to been cleaned on collection as it was new.
Cons: - I called two days ahead to inform Global Rent a Car that I would arrive 2.5 hours later than stated on the reservation and was assured it would be fine. Upon arrival, I was told my reservation had been cancelled, since I had arrived late. It took me close to an hour of ceaselessly insisting, before I finally got a (dirty) car. - The representative tried to push me into purchasing insurance from her to the point that it almost seemed like a threat.