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Locauto at Verona Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Lady who served us when we collected the car was lovely and very helpful
Cons: Nothing
Pros: They provided me a almost new Audi, didnt expect that.
Pros: Very fast as I registered an account with pictures of ID and drivers licence - recommend doing it for everyone. Got BRAND NEW car (9km driven) from them and in my opinion an upgrade (Volvo XC40 instead of Peugeot 3008).
Cons: A little bit unclear return - just handed over the keys in the office, but there has been no email or confirmation about the procedure.
Pros: The class of car was not the one requested. It was down great 21 class, I have reserved in Audi and I was given a Jeep which is not the same class of car
Pros: Fast
Cons: The Audi mentioned in the ad was not available from the rental company, even though it stated 'or equivalent', there were no other options of premium brands (BMW, Audi, Mercedes, Volvo). I did not see any on the site. So the Audi ad was completely misleading
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
In order to pick up the car, domestic renters must present the following documents: ID card.
A digital driver's license will not be accepted — you must bring your physical driving license.
In addition to the regular driver license, an International Driving Permit is also mandatory if the customer is not a resident of the following country(ies): EU countries.
Please note that the International Driving Permit is valid only if it is accompanied by a regular driver's license, is issued by an official authority or government-authorized organization, and is in physical (not digital) form.
Driver licenses from the following country(ies): China will be accepted only if the translation is approved by the Consulate or Embassy.
In addition to documents mentioned previously, the customer will need the following: proof of home address (e.g. Utility bill), local address (apartment; hotel; villa; etc.), telephone number statement (as proof contact number belongs to driver).
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
During winter season (from 15.11. until 15.04.) Snow chains are included in price.
By law, winter tires are mandatory on all roads from 15.11 to 15.04 in the following regions: South Tyrol.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
In order to have service out of hours, the renter must provide the following information: Flight number, train number.
The supplier will hold the vehicle for 59 minutes after your scheduled pick-up time as long as it is within their normal business hours. After this time, your booking may be canceled without refund.