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Optimo Rent at Verona Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Great, thanks for all
Pros: Agent was a real nice and helpful guy
Pros: Quick and relatively simple.
Cons: Didnt help me when there was an unknown charge
Pros: Friendly staff
Cons: Windscreen washer not working/faulty most likely due to frozen water in it. Same problem with another vehicle hired by other members of my family. Very dissatisfied.
Pros: The car was easy to find, the desk was easy to find, we had a great little car, very efficient and economical.
Cons: We arrived an hour early and had to wait in the airport because our car wasn’t ready and there were no other vehicles available.
Pros: It was explained very clearly, and the benefits of the additional cover too. We were told about fuel versus gas costs and the efficiency in comparison, which saved us a lot of money on our holiday.
Pros: Friendly, smooth handovers at Verona airport.
Cons: It was not clear from the information I had received that Optimo Rent hires are handled at Verona airport by Autovia. The logo/name Optimo Rent is only displayed on a small cardboard sign on the Autovia desk, which made it difficult to find. On pickup, I had to fill in a form with various bits of information already provided in advance and the agent copied it into their system. This is redundant and inefficient and wastes time.
Pros: Efficient and clean car
Pros: They spoke very clear English
Cons: The fact they didn’t recognise the full cover insurance we’d already bought, and we had to buy more there
Pros: I couldn't find parking for dropping car off, staff member picked it up by himself from the front door of rental company
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Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 75 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.
In addition to the regular driver license, an International Driving Permit is also mandatory if the customer is not a resident of the following country(ies): Italy, EU.
In addition to the regular driver license, an International Driving Permit is also mandatory if the driver license is written in a language other than that of the renting country and/or in characters that cannot be read in the renting country.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the renter and each additional driver must present the following documents: passport, credit card, valid driver license, booking voucher. Renters from the following country(ies): Italy must provide the following documents: passport, credit card, valid driver license, booking voucher, proof of home address (e.g. Utility bill) in order to collect the car.
The following credit cards issued on the main driver's name are accepted: MasterCard, Visa. Any other cards or cash payments are not accepted. For the Luxury, Premium car group, a minimum of two credit cards issued on the main driver's name are required.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Prices for extras are shown on the booking page.
All extras are available at the rental counter. Prices vary, depending on the rental period.
Delivery/collection service is not provided.
In case of renting at the airport location, the customer must provide a valid flight number in order to make a reservation.
A damage administration fee of 150 EUR will apply in the event of an accident or damage to the car.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 59 minutes.
Pick-up & Drop-off