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Optimo Rent at Verona Airport
Customer Ratings and Latest Reviews
Pros: Friendly staff
Cons: Windscreen washer not working/faulty most likely due to frozen water in it. Same problem with another vehicle hired by other members of my family. Very dissatisfied.
Pros: The car was easy to find, the desk was easy to find, we had a great little car, very efficient and economical.
Cons: We arrived an hour early and had to wait in the airport because our car wasn’t ready and there were no other vehicles available.
Pros: It was explained very clearly, and the benefits of the additional cover too. We were told about fuel versus gas costs and the efficiency in comparison, which saved us a lot of money on our holiday.
Pros: Friendly, smooth handovers at Verona airport.
Cons: It was not clear from the information I had received that Optimo Rent hires are handled at Verona airport by Autovia. The logo/name Optimo Rent is only displayed on a small cardboard sign on the Autovia desk, which made it difficult to find. On pickup, I had to fill in a form with various bits of information already provided in advance and the agent copied it into their system. This is redundant and inefficient and wastes time.
Pros: Efficient and clean car
Pros: They spoke very clear English
Cons: The fact they didn’t recognise the full cover insurance we’d already bought, and we had to buy more there
Pros: I couldn't find parking for dropping car off, staff member picked it up by himself from the front door of rental company