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Europcar at Verona Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: The service was clear and efficient. The agent was nice and suggested a more suitable car for us. The car was quite fine.
Cons: 1. The car had a serious hit at the right side doors, and we sow it just when we took the car. I went back to the office and the agent said they know about it and it is written somewhere. We expected the agent to inform us about it in advance. 2. The back baggage door would not lock, and the technical phone service did how to help.
Pros: Quick and efficient once I was served.
Pros: Совершенно ничего не понравилось в сервисе компании europcar.
Cons: Во-первых заказ на машину с 2 чемоданами, а получил на один. Во вторых, отношение было ужасное и прождали более 25 минут пока привезли мне машину ..которая была грязной и было 2/3 бензина в баке, хорошо что словил работника который подтвердил об этом письменно.
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Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
Minimum rental age is 19 years for car group Compact.
Minimum rental age is 21 years for car group Standard, Intermediate, Fullsize.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
For vehicles in groups Mini a driver license valid for at least 1 years is required.
For vehicles in groups Economy, Compact, Intermediate a driver license valid for at least 3 years is required.
For vehicles in groups Luxury, Premium, Special a driver license valid for at least 10 years is required.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU countries.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
It is possible to pay and leave the deposit only with the following payment methods: Diners, MasterCard credit card, VISA credit card, American Express credit card.
For the Luxury, Premium, Fullsize car group, a minimum of two credit cards issued on the main driver's name are required.
Cash, Postbank, Wire Transfer, Prepaid cards, Prepaid Debit cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Additional charges will be applied in case the car is crossing state or region borders.
Crossing country borders is allowed to the following countries: Austria, Belgium, Croatia, Czech Republic, Finland, France, Germany, Hungary, Ireland, Netherlands, Norway, Portugal, Slovenia, Spain-Mainland, Sweden, Switzerland, United Kingdom.
crossing country borders is forbidden for certain car groups.
Details are available from the car rental company's reservation office. In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
During the winter season (from 15.11. to 15.04.), Snow chains are included in the price only when reserving a vehicle for the following location(s): Northern Italy, Rome, Florence, Ancona, Pescara, L’Aquila, Perugia.
Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
Alternatively, the renter may purchase a tank full of fuel at the time of rental and return the tank empty.
In no case will a refund be given for unused fuel.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 29 minutes.
Pick-up & Drop-off