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Target Rent at Verona Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Nothing, hidden charges just because we had a debit card instead of a credit card...staff very dismissive, "it's in the T&X's" apparently 🤬
Cons: Hidden charges, I bought insurance on line but had to buy more at the pick up desk. Price went from €30 to over €100, over a €1000 was taken from our account for deposit. Lucky we had that in our account. It took over 5 days to have it returned to our account. Only it was late, I would have walked away. People, go with ANY other company but this one!
Pros: Service to drop off was better than pick up
Cons: Didn’t like where to pick up and drop off car from airport. It should have been made clearer on paperwork.
Pros: Depends on the time of year/time of day when collecting or dropping off the car. only one staff on! You could get a fast turn around.
Cons: They always try to find something wrong with the car when you return it.... Before driving away with the car do a walk around video. It saved us! She tried her best to take our deposit! Not this time photo evidence/video is key!!
Pros: Dropping off was smooth
Cons: Agents, price and value for money
Pros: Very friendly and explained everything thoroughly.
Cons: A bit tricky to get to the meeting point, the initial car had issues that I found out and was substituted.
Pros: Quick efficient friendly
Cons: Please provide details of how to get to car rental place with booking. Please do not ask your customer to call a number that is inactive to get the information.
Cons: Mi hanno fatto pagare 80€ in più per la casco che avevo già pagato, non mi era mai successo nonostante abbia in passato noleggiato un’auto più di 30 volte. La prossima volta mi rivolgerò sicuramente ad un’altra compagnia
Pros: Although it’s not at the airport, still really east to get to via shuttle transport which took about 5mins, and didn’t have to wait long for it at all. And great value for the car, staff helpful, friendly. I’d definitely use it again.
Cons: Phone number on the website to call for the shuttle was wrong, but managed to sort it, and I told them at the desk so hopefully it’s been corrected.
Pros: the value for money of the rental
Cons: the fact of not specifying that the snow chains, as mandatory on board, were already supplied with the car
Pros: They picked me up really quick and dropped off, in an out of the office in minutes, no additions i didnt expect, fantastic service
Pros: They got us a new hybrid car which was nice
Cons: It was hard to understand the shuttle service from the airport
Pros: Great car rental service!
Cons: Location of pick up was different to booking!!! About a kilometre away. Very unfriendly staff. Drop off at airport outside the airport- not departure area. Airport shuttle put our suitcase on the wheels so they banged so much that I asked him to stop. Airport shuttle driver speaks not a word of English or German.
Pros: Apart from picking up the car, everything else was ok. Nothing special, just a normal service as it should be
Cons: The information given to "follow the red path when exiting the airport until you reach the roundabout" is a joke. The red path breaks up many times and finding the roundabout is impossible with the information given. We had to ring you many times to get directions to the roundabout and even then, we couldn't get an answer and had to send a text begging you to give me proper directions.
Pros: Friendly and efficient agent
Cons: Location of the shuttle was not communicated in advance of arrival. I needed to phone.
Cons: Airport pick up difficult to locate. Not all the features of the car were demonstrated
Cons: see above - strong arm tactics to force local insurance was used
Pros: Prompt, and efficient
Cons: Having to be picked up from outside the airport at the roundabout.
Cons: We just didn't know where to go on d landing,
Pros: The price and car were fine .. the email sent to us with phone number and address was completely wrong .. incorrect phone number which we were instructed to call for transfer from airport on arrival.. and incorrect address to take car back to .. cause unnecessary hassle and stress at Stat of trip and end of trip
Pros: It was fast & efficient. Thanks again, Liam
Cons: Nothing, all good.
Pros: Building was clean
Cons: As state above, price gouging
Pros: drop off was quick.
Cons: The Italian office insisted we needed additional insurance. Made the car hire extremely expensive. The office is also miles out from the airport - very inconvenient, and found it extremely har and frustrating to contact a rep of the car hire firm to arrange an airport pick up. Overall very, very poor experience.
Pros: Friendly staff. Reasonable price. Our fault that we didn’t read that we had to be picked up from airport to collect car so took longer as our plane landed 40 minutes early
Cons: The fact that the desk person had to leave the desk and go to inspect the car thus leaving only one person to deal with the influx of new customers.