Munich Airport (MUC), Munich, Germany
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Driver's country of residence is United States of America (USA) and age is 30-65
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Global Rent a Car at Munich Airport

Terminalstrasse Mitte, 85356 München
0049 892 035 230 517 / 0049 89 203 523 050
Pick-up instructions
Terminal 1-please find the Buchbinder / Global Rent a Car counter in Car Rental Area at Munich Airport Center. This area is located between both Terminals. Terminal 2-please find the Buchbinder / Global Rent a Car counter in Car Rental Area at Munich Airport Center. This area is located between both Terminals.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:08:00-22:00
Tue:08:00-22:00
Wed:08:00-22:00
Thu:08:00-22:00
Fri:08:00-22:00
Sat:08:00-22:00
Sun:08:00-22:00
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.

Israel
Skoda Kodiaq
October 15, 2022

Pros: Service provided by Europcar was easy, simple and had good customer service. They mentioned that the car I requested is not even available in their inventory which was surprising but the offer a great alternative without adding any extra

Cons: I actually got the service from Europcar. This was very confusing and took me almost an hour to figure this out that Global was actually Europcar. In addition I was told that the “full coverage” I thought I paid for was Actually only basic and I ended up adding more money to get the all round coverage which is what I wanted in the first place

Greece
Opel Insignia Stationwagon
October 15, 2022

Pros: Very kind professional and experienced personnel.

Norway
Fiat 500
October 7, 2022

Cons: Global Rent A Car did not have a desk at the airport anymore and had turned into Europcar. The bill came from a company called Buchbinder and I was charged an extra and unexpected 144 euros

Ireland
Opel Astra
September 27, 2022

Pros: Very straightforward

Cons: No problems

United Kingdom
Hyundai i20
September 16, 2022

Pros: Global Rent a Car sold me a deal online but cancelled it when I turned up at the desk.

Israel
Skoda Octavia Combi
September 4, 2022

Pros: Basically there the process went well. I got the car that I order in a driving condition.

Cons: I think there was lack of human resources at the agency of pick up. I took quite a long time to get the car and it was hard to find a service person for question about the car. The main problem is that I got a car with some alerts about its maintenance and it took 5 days until I got a service that came to check the car. The problem could be solved immediately by phone with the information I've sent on my first complain.

United Kingdom
Opel Crossland
August 25, 2022

Pros: Car was great. It ran out of battery one day and Europcar sent out an engineer within an hour to restart it.

Cons: Wasn't clear in email which desk we should go to - had to ask someone from another car rental desk, who knew that we had to go to Europcar. Was hard finding the number to call for road side assistance.. had to go through UK desk

Finland
Hyundai i20
August 24, 2022

Pros: Insurance cover unneccesay by Discover Car

Belgium
Hyundai i20
August 23, 2022

Pros: Not much, the car worked that is probably it

Cons: Extra paypent for driving to austria (whilst munich is near the border of austria). Long waiting que, could not find rental office since it said europecar. Understaffed. Technical problems, …

United Kingdom
Fiat 500
August 19, 2022

Pros: Very friendly

Cons: N/a

United Kingdom
Hyundai i20
August 8, 2022

Pros: Cheap

Cons: Long queue. Confusion over collection. Aircon not working.

Tunisia
Hyundai i20
August 6, 2022

Pros: Zéro

Cons: S'agissant d'une filière de Europcar, dont je suis check-listed chez eux pour un problème qui date depuis longtemps et que je ne suis pas fautif à l'époque, l'agence de location aurait dû me delivrer la voiture à ma présence au guichet que j'ai dû mal à trouver à l'aéroport de Munich car il nvy aucune indication de Global rent à car et je ne savais pas qu'elle est liée avec Europcar, puis le problème sera résolu à posteriori pour ne pas gâcher mes vacances. Discover informé mais pas réaction

Saudi Arabia
Seat Alhambra
July 28, 2022

Pros: I picked the car from Eurocar.There was not a representative of rent a car . The also charged more

Cons: There wasn't a representative of rent a car

Saudi Arabia
Mercedes Benz Vito
July 16, 2022

Cons: The man trying to take more money

United Kingdom
Opel Crossland
June 11, 2022

Pros: Emailed receipt of the report on condition of car before flight home.

Cons: Car dashboard referred to a service being 10000 km overdue,

Cyprus
Opel Astra
May 1, 2022

Pros: Easy drop off, best I have ever used.

Cons: Bit pushy with Insurance selling.

United Kingdom
Opel Astra
April 22, 2022

Pros: Easy booking and collection / drop off at Munich airport.

United Kingdom
Jeep Compass
March 31, 2022

Cons: first car was in a very bad condition. additional charges to drive to Austria are unnecessary

Israel
Renault Trafic
March 20, 2022

Cons: The company that was in the order is no longer exist! Global car.... Is europcar. Change the name...

United Kingdom
VW Sharan
March 1, 2022

Cons: Europcar (the global rentacar desk was closed) forced an 'upgrade' on us that we did not want. We booked a car but were provided a huge van that was much less suitable for our requirements. They told us that there were none of the cars we booked available, despite the fact we could see one in the carpark. The first van they provided had multiple errors and was unsuitable for driving. When we attempted to exchange it, the staff at the Europcar desk were rude and dismissive.

United Kingdom
Jeep Compass
February 25, 2022

Pros: They didn't exist anymore. Europcar absorbed all services.

Cons: They didn't exist anymore. Europcar absorbed all services.

United Kingdom
VW Touran
January 28, 2022

Pros: Can't comment; they weren't there and Europcar dealt with it instead.

Cons: They weren't there and instructions about the general hire period from the person who dealt with our car were not forthcoming. Car category was 'VW Touran or similar'. A Skoda Octavia is not similar. It was a nice car, but not what was expected.

United Kingdom
Mercedes Benz Vito
December 29, 2021

Cons: Poor spec of car. Car wasn’t really similar to what I ordered

Israel
Opel Crossland
October 7, 2021

Cons: Hi, During the rent i had to change (not to add) the driver. I phoned Europecar customer service to find out the cost and what should be done. I was told it could be done with out any cost. The "new" driver must come to a Europecar agency and show his driver license. Because it was a Sunday the nearest Agency was 200 KM away in Munich airport. We drove all the way. when we got there the employee told us we were miss informed and it will cost us 62 Euro. I phoned Europcar .....

Finland
Ford Focus 5d
June 25, 2020

Pros: Good car, nice service

Cons: First car that was offered didn't have a GPS that I had paid for. Got another ( bigger) car for the same price instead. Only thing to complain about was the extra time spent due to this operation.

Norway
Renault Clio
March 4, 2020

Pros: The cleanliness

Cons: The fact that you are required to deposit 1000 euros from your credit card, and if not then you MUST buy their insurrance even if you have your own.

Australia
Opel Crossland X
January 23, 2020

Pros: Nothing. The service was appalling.

Cons: Abrupt, disinterested and clearly bored with tourists. No service at all at the car itself - we had to find the car which we had hired which took half an hour walking down the aisles pushing the remote open button to see which lights reacted.

Australia
Skoda Octavia Combi
January 15, 2020

Pros: The initial car I booked was not available, we were upgraded to an even better choice, the car was excellent, everything went smooth

Romania
Ford Focus 5d
December 30, 2019

Pros: Fast, no queuing time.

Cons: The car itself had many scratches which were not present in Global Rent a Car's system that I needed to show to the representative at return time. Also, one of the scratches I was lucky not to be asked to pay for because I did not see it initially, but I made a photo where I was able to prove it was there initially.

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