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Europcar at Munich Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: The ease of dropping it off was really simple.
Cons: They overcharged me and they never got back to me after I inquired about the additional charges. They also did not mention getting a toll pass even after I mentioned the countries I was visiting.
Cons: I felt misled about the ad. Also, when returning the car the agent let all the other returns go but singled me out and tried to claim existing damage to a tire was my fault. I felt he was trying to bully me, since I was from USA and wouldn't know the difference.
Cons: Did not get the car I reserved for which I apparentally just paid 200 dollars not included in rental fee. Representative was asking for an international drivers license when Canadians dont need a drivers license.
Pros: Nothing
Cons: Rental staff service poor including rude supervisor. No information or training on how to use car eg hybrid model. GPS disfunctional and so personal cell phone had to be used for navigating at great expense in roaming charges .
Pros: The representative on picking up desk was nice and helpful ( no one on the parking lot for furtherquestion though)
Cons: The man at vienna airport return was rude and didnt want to answer my question . And lastly- they charged me more then agreed! The car wasnt serviced on time! Lack of oil ( which i had to re-route to fix , and paid for A massage for overdue brake pads that need to be replaced! This is not safe to provide car like this Back seat seatbelts wasn’t functional! When i had to emergency stop my child crashed on my seat !!!! Very disappointing experience!! I will make further action on this one
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
Minimum rental age is 21 years for car group Standard, Intermediate, Fullsize.
Minimum rental age is 25 years for car group Luxury, Premium, Special.
A young driver fee applies to drivers under the age of 23.
There is no maximum age.
A Senior driver fee is not applied.
For vehicles in groups Economy, Compact, Mini, Economy Elite, Compact Elite a driver license issued at least 1 years ago is required.
For vehicles in groups Standard, Luxury, Intermediate, Premium, Fullsize, SUVs, Cabrios, Special a driver license issued at least 3 years ago is required. Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
An International Driving Permit is required (in addition to your regular driver license) if the national driver license is not written in the following language(s): English. Please note that the International Driving Permit is valid only if accompanied by the regular driver license. In addition to documents mentioned previously, the customer will need the following: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher, proof of home address (e.g. Utility bill), Covid-19 Vaccination Certificate.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
It is possible to pay and leave the deposit only with the following payment methods: Diners, MasterCard credit card, VISA credit card, American Express credit card.
Payments with the following payment method(s): Cash are accepted only for the following car group(s): Economy, Compact, Mini, Standard, Fullsize.
Debit cards, Prepaid cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
During winter season (from 01.11 until 31.03) Winter tires are included in price.
Additional charges will be applied.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 29 minutes.
Pick-up & Drop-off
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