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Europcar at Munich Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Cons: The fat man I met in your office at Munich Airport on 7/7/2024 at approximately 8-9 am (I don't know his name and I am not honored to know the name of this liar) was very rude in dealing with him and a liar. I asked him for a diesel car and he gave me a gasoline car and cheated me and did not give me the car I wanted. I went back to him and told him you gave me a gasoline car and I do not want it. I will take a long trip and this will cost me a lot. He told me you did not tell me and we do not h
Pros: Great customer service, wonderful car upgrade
Cons: My scheduled pick up time was 8am. I arrived at 7:30 and was told the car wasn’t ready yet. (No problem, I was worried about finding it on time). What they didn’t tell me was that I needed to make sure I was there in time to put my name on the waitlist. I got back at 7:50 and there were appx 15 people in front of me causing the pick up time to be like 8:45am. Quite annoying, but luckily I didn’t have a deadline.
Cons: the high pressure upsell to spend twice as much as the rental we booked.
Pros: we got a down grade car for and extra premium so the trip started on a bad note
Pros: Bad
Cons: Lady at desk was not friendly. We were forced to by extra insurance, the deposit what we were paid to you 90 euros but they said that we have paid only 30 euros.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 23.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
For vehicles in groups Economy, Compact, Mini, Economy Elite, Compact Elite a driver license issued at least 1 years ago is required.
For vehicles in groups Standard, Luxury, Intermediate, Premium, Fullsize, SUVs, Cabrios, Special a driver license issued at least 3 years ago is required. Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit. Please note that the International Driving Permit is valid only if accompanied by the regular driver license. In addition to documents mentioned previously, the customer will need the following: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher, proof of home address (e.g. Utility bill).
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
It is possible to pay and leave the deposit only with the following payment methods: Diners, MasterCard credit card, VISA credit card, American Express credit card.
Payments with the following payment method(s): Cash are accepted only for the following car group(s): Economy, Compact, Mini, Standard, Fullsize.
Debit cards, Prepaid cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
During winter season (from 01.11 until 31.03) Winter tires are included in price.
Additional charges will be applied.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 29 minutes.
Pick-up & Drop-off
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