Alamo at Munich Airport

Pros: service was very good.

Cons: the tank was not full.

Pros: I like it. At the time of receiving the car, the service was very excellent

Cons: There is only one problem, the return of the car in Berlin was inconvenient and unclear, we arrived at a check near the place and there is no clear sign that you can see it and how to reach the parking lot.

Pros: There wasn’t any assistance after being told a replacement vehicle was on its way.

Cons: After many hours waiting we had to find our own way back to the airport to get another vehicle.

Cons: he was very impatient, gave us partial answers were to find the care, charged us extra money for border cross charge while the other agent hasn't for the other people in the line, we had no one to check with us the car defects.

Pros: Quick check in and out.

Pros: I think you should ring me before I go to sky news

Cons: I think you should ring me before I go to sky news

Pros: Ich hatte eine ernsthafte Vorladung mit dem Auto und möchte den entsprechenden Anspruch geltend machen. fuhr auf der Straße in der Nähe von Freiburg und die rote Öllampe fing an zu leuchten. Stoppen Sie in einem Ibis Friburg Hotel, um das Auto zu schützen. Und um Hilfe rufen. Der Mechaniker kam und sagte, dass das Auto sich nicht bewegen könne und er es zum Abschleppen schicken würde. Aber es gab mir keine Mobilitätslösung. Ich rief immer wieder an, aber niemand antwortete. Es war bereits 2

Cons: I had a serious citation with the car and I want to make the corresponding claim. I was driving on the road near Freiburg and the red oil lamp was lit. I made a stop at an Ibis Friburg hotel to protect the car. And I asked for help. The mechanic came and said the car couldn't move and he would have it towed. But he didn't give me a mobility solution. I kept calling but no one answered. It was already 8 pm and I had to stay in this hotel until the next day without knowing how to get another car.

Pros: When we returned the car the attendant helped unload luggage. And even went and got us a trolley at his cost as we didn’t have change. Received receipt with no extra charges within the hour or drop off.

Cons: Liked every aspect.

Pros: Took action when the queue became quite long. Just the right type of vehicle for our needs.

Cons: State of the car was poor.

Pros: Ugur helped me very professionally

Cons: Service was very good, car had more scratches than reported and petrol was not filled up to the max

Pros: Very friendly desk staff

Cons: Helpful

Pros: I got a good car, fairly new with no problems.

Cons: I had to pay a higher deposit than indicated at the time of online rental. The Alamo representative told me that this is done because I don't take out any insurance with them. When asked about insurances in general, while he should know that I'm partly covered with any rental agreement (in this case via DiscoverCars) he gave me the 'usual' scare story of being basically uncovered. The rental paperwork came only hours later via email, which meant I wasn't able to read the small print.

Pros: The woman on the helpdesk, whose name I unfortunately cannot remember, was fantastic, very helpful on a short notice booking when I was disorganised!

Cons: The car drop off procedure wasn't particularly clear, although I'm not sure this was Alamo's fault, just the way it's done at Munich Airport

Pros: Friendly service

Cons: We did not get the car we ordered and nearly paid extra. Had to pay an extra amount for the car to go into Austria

Pros: We were served by David at Munich Airport. He was very friendly and professional. The car we got was spacious and comfortable.

Cons: There was no parking disc in the car which lead to us having to pay for parking several times when free spots would have been available. The car front grill had not been cleaned properly (there were lots of dead insects). Returning the car at Tegel Airport was less of a smooth experience, but this has more to do with the awful airport rather the car rental company.

Pros: Friendly, quick

Cons: No issues

Pros: Nothing special, and I would not recommend Alamo / Enterprise in Munich airport to anyone.

Cons: Alamo person at the Munich airport desk was not so friendly and professional like his colleague at the Vienna airport. He said that Alamo / Enterpise do not accept the FULL coverage I ordered with the car (over DiscoveryCarHire agency) :-( I got downgraded car in relation to the one I preordered :-( Most probably I will never use Alamo / Enterprise in Munich airport as a car rental company any more.

Pros: Excellent service - attentive staff, everything is very fast, everything you need to clarify. Great new car, very clean and well maintained. Return is generally instant. Highly recommend

Pros: The queue was short

Cons: The car was missing some oil - diesel car that i notice it before taking the car. The help line that you specify on the form that we get when taking the car have a number on it, while calling to this phone number the voice answering the call is in German and i dont understand anything...so its a major problem! when you most need the help - you dont get it!

Pros: ease of pick up, minimal fuss

Cons: nothing

Pros: Excellent, friendly, clear, no hassle.

Pros: Very quick, friendly employees

Pros: The car was in very good condition, clean and upgraded to the rezervation but at the same price

Cons: A litte chatotiic and unclear delivery procedure. No check/inspection of vehicle before return. It would be difficult to say anything should a damage be discovered after return. Renter must then photograph car before return to prove undamaged car. Company must prove that damage occured durin rental and not happened after return.