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Hertz at Munich Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: personable and efficient
Cons: The car had a distinct click in the engine from the moment i go it. I was never sure if it would get worse or if it would break down. It didn't on either point.
Cons: Despite the vehicle being returned on time, an additional day is then charged because the vehicle was allegedly returned too late. Upon return, it was NOT POSSIBLE to have the vehicle condition confirmed by the supplier. And they have added a lot of extra service fee even I refused verbally, they just added to the invoice. You should not work with this branch no more. You can tell the reason on the google review.
Pros: We arrived at the airport in Munich, the service was fast and pleasant. We got an automatic car even though we ordered a manual. The vehicle was excellent. I have no further experience with Hertz, I want to believe that they are good and fair even if you need their service.
Pros: Easy to get rid of it!
Cons: The car we booked and paid for was an E class Benz estate. They gave us a crappy chinese SUV with a small luggage compartment and inoperable air conditioning! The staff at Munich airport were surley and argumentative but the staff at Belogna were great and organised the air cond to be re-gassed. Discover cars need to improve their comunication. We booked and paid for the car months in advance and were honest about where we wanted to travel. Hertz woud not give us what we booked!