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Keddy at Munich Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Cons: I didn't like that at the end of the price I got much more than the original price
Pros: When we arrived at the desk we were very impressed with the service, polite, friendly and efficient,
Pros: Great and helpful service delivery!
Pros: Pedi um carro grande a acabei recebendo um muito bom e a diesel, o que melhorou muito o custo da viagem
Cons: Se procurar Keddy, não vai encontrar o balcão nunca, tem q procurar Europcar. Tive um pequeno atraso na hora de pegar o carro por isso
Cons: Drop off a bit slow
Pros: Quick and efficient.
Cons: Sigarettes smell
Cons: Insurance issue
Pros: Quick and easy to book, some of the best prices on the market, good quality car in line with the selected category, super fast drop off process.
Cons: Keddy name not visible at rental desk, instead having to look for Europcar. Winter tires expected during winter time, as mandatory in Germany in certain weather conditions.
Cons: I didn't like two things and I need your help 1. They charged me more than what was agreed upon in the order 2. The reverse sensors didn't work and the car stopped me automatically every time I went backwards and it made it very difficult for me
Pros: fast ang plaits
Pros: Car rental desk agent was super, quick and didn't offer many times something we didn't need.
Cons: Picking up the car was a disaster while Keddy haven't documented at all the three (3) failures we noticed and documented on the paper - but the service agent didn't documented the failures on the Keddy service system; that issue we faced again when dropping the car.
Pros: Easy and relaxed
Pros: Quick and efficient
Pros: Efficient and easy
Cons: There was insufficient disclosure of the charges. We had a shock when there was a premium location charge which was 25% of the bill
Pros: Car new and clean.
Cons: Very slow to make the rental car available. Stood at the counter for nearly an hour to wait for the car keys to be available.
Cons: Couldn't confirm if the car could be taken a cross the border into Austria. Which is ridiculous as that should have been easily confirmed before car pick-up. It meant I had a nervous wait at car pick-up. What would I have done if they had said NO in Germany? Also I paid for an A Class Mercedes, but no premium car was available to me.
Cons: Keddy rental desk was difficult to find (actually keddy sign is not showed anywhere in the area). Car rental agent gave me the wrong parking number and I spent a lot of time waiting for an agent in the park to help me (there were only 2 agents and many clients) and when I asked them, they were not helpful. I had to come back to the airport desk to be given the correct parking number and right directions.
Pros: cheap, fast, efficient
Pros: Fast picking up service, no hidden fees. Full to full policy.
Pros: Generally the service is good.
Cons: Not to change the booking to a different selected car.
Pros: Professional and reliable
Cons: Rental desk difficult to find since it was done by Europcar and no Keddy sign
Pros: Rather new car. Was able to arrange a diesel car at the desk for reasonable extra cost per day.
Cons: Previous damage missing on damage report. Needed to hunt down a Europcar rep to add it on record. Took a good while to have the matter sorted out.