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Dollar at Munich Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Cons: Dollar is Hertz. Very long wait, unclear and excessive billing.
Pros: charged for insurance on my account, even though I had already purchased it separately. To make matters worse, no one bothered to explain this charge to me beforehand.
Cons: I would like to bring to your attention the rental experience I had with Dollar (Hertz). I reported a car breakdown through the Hertz roadside assistance hotline Friday 9th at 14:00. After multiple daily phone calls with the helpline the car was finally towed on the 13th August at 11:45. I was able to pickup the car at the mechanic the following day at 15:00. For 5 days I was left without proper help or a replacement vehicle.
Cons: I got a smaller car. A fiat 500 and have paid for a economy class. Weak motor.
Pros: reacted to my email when i advised disucover car WITHIN opening hours of the car rental company that they are not responding...
Cons: disucover cars reacted to my email but blamed the non-delivery of the car wholly on the car company, offered no compensation. I received an email offering to book another car 2 days after the car booking start date - pointless...
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
For vehicles in groups Luxury, Premium, Fullsize, SUVs, Cabrios, Special a driver license valid for at least 3 years is required.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP). For driver licenses from countries not party to the International Driving Permit treaty, an official translation of the license must be presented with the original license. A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
It is possible to leave the deposit only with following methods: Diners, Eurocard, MasterCard credit card, VISA credit card, American Express credit card.
The following payment methods are accepted: Visa Debit Card, MasterCard debit card.
Only cards issued in the main driver's name are accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Additional charges will be applied in case the car is crossing state or region borders.
Using a ferry is not allowed.
crossing country borders is forbidden for certain car groups.
Details are available from the car rental company's reservation office.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Alternatively, the renter may purchase a tank full of fuel at the time of rental and return the tank empty.
Electric vehicles must be returned with the same battery charge they had when picked up to avoid additional charges (on a per kWh basis). An additional admin fee will be charged if a vehicle is returned with less than 20 % battery charge remaining.
Winter tires are mandatory in icy/snowy conditions from 01.11 to 31.03.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 59 minutes.
Pick-up & Drop-off
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