COVID-19 Update

Coronavirus Update

Here is the latest information concerning COVID-19 and renting a car on DiscoverCars.com.

We are working around the clock to keep up with the constantly-changing situation throughout the world so we can provide you with up-to-date information regarding travel restrictions, rental branch opening hours, shuttle services, safety measures, and more. Our Customer Support team is ready to assist you any time, night or day.

If seeking general travel advice, we strongly recommend consulting the guidance of your government and the World Health Organization.

Your health and safety are of the utmost importance to us.

If you do travel, we want you to be as safe as possible while doing so. Thus, we have added information in our search results letting you know which rental companies are disinfecting their vehicles to prevent the spread of the virus.

Badge

A badge is shown next to all cars that we have confirmed are disinfected between each and every renter.

Search filter

Use the filter on the left-hand side of the search results to only see vehicles that are confirmed to be thoroughly disinfected.

We understand your need for flexibility.

We’d like to tell you that we’ve become more flexible, but the truth is that we were always flexible. If you need to change the dates of your rental or you decide to travel somewhere else, you can modify your booking in the My Booking section without charge (although the rental price may change).

Geneva Airport (GVA), Geneva, Switzerland
Unable to find any location
Driver's country of residence is United States of America (USA) and age is 30-65
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Geneva Rental Cars at Geneva Airport

171, Route de Meyrin, 1214 Vernier
0041 223 412 222
Pick-up instructions
To pick up the vehicle from the airport, please go to the ticket machine located in the luggage room before passing the border control. Go to the level (check-in). Exit from the airport in sector 1 (departures). Once outside go to the bus stop located on the left side and take the bus N23, direction Ziplo and exit the bus at Blandonnet. Take the stairs up and find the Shopping Mall Centre de Blandonnet, the office is at the main entrance (in front of the COOP restaurant).
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car
Canada
Volkswagen Up
October 25, 2020

Cons: Agent was in a rush and did not explain anything. Had to ask him to mark all the scratches and bump on the car. When driver is outside of Europe, they should explain better how eg. to open the gas tank.

United Kingdom
VW Polo
August 30, 2020

Pros: Wouldn’t know they weren’t even open

Cons: Wouldn’t know they weren’t even open

United Kingdom
VW Polo
August 25, 2020

Cons: car air conditioning didn't work, car windscreen wipers couldn't be turned off.

United Kingdom
Volkswagen Up
August 24, 2020

Pros: Staff were helpful and made the process quick and straight forward

Cons: The car wasn’t entirely clean and the air conditioning on passenger side was faulty (and the weather was hot).

United Kingdom
Fiat 500 2 doors
August 17, 2020

Pros: Price very good

Cons: Weak instructions free bus tickets and how to get from airport to kiosk. It took 45 mins whereas I could walk it in 10 mins with a good map.

Ireland
VW Golf
March 25, 2020

Pros: Good contact, clean car, all ok

United Kingdom
Smart Cabrio
March 22, 2020

Pros: You get what you paid for.

Cons: lack of communication by the rental representative

United Kingdom
VW Golf
March 22, 2020

Pros: Very easy and no hidden charges

Cons: Clearer instructions on how to find rental desk would be helpful

United Kingdom
VW Golf
March 3, 2020

Pros: Great price, nice guys running it, flexible with where you can take the car.

Cons: The car was about 10 years old and had about 160,000 km on it and the tank was just under half full. When I arrived no-one was there. They couldn't take Amex even though the voucher said they could. I had booked a golf, but they tried to give me a Polo sized car. They also failed to add my second driver onto the contract so he would not have been insured if I had not noticed the error.

United Kingdom
Volkswagen Up
March 3, 2020

Pros: Nothing positive to say other than it's cheap.

Cons: Terrible customer service and not flexible on pickup or dropoff time at all.

United Kingdom
Volkswagen Up
March 1, 2020

Pros: Great value and doing the food shop for our stay whilst picking the car up!

Cons: Friendly and convenient

United Kingdom
Volkswagen Up
February 24, 2020

Pros: Quick and easy. Nice staff.

Cons: No cash at kiosk so had to get change from elsewhere, however, this was done quickly

United Kingdom
VW Golf
February 23, 2020

Pros: Friendly service

Cons: Trying to find the drop off car park

United Kingdom
VW Polo
February 18, 2020

Pros: great car and great value

Cons: It closes at 18:00. You lose your money if you miss it due to delayed flight.

United Kingdom
Volkswagen Up
February 14, 2020

Pros: Was made very easy

Cons: Clean car and also had a free up grade

United Kingdom
Volkswagen Up
February 13, 2020

Cons: Have to take an expensive bus to get there.

United Kingdom
Volkswagen Up
February 8, 2020

Pros: Ok

Cons: Pik up and drop off

United Kingdom
VW Caravelle
February 8, 2020

Pros: I booked car for 2100hrs on search engine then missed on paperwork that the default time was 1259hrs. The car was not available to me when I landed

Cons: I booked car for 2100hrs on search engine then missed on paperwork that the default time was 1259hrs. The car was not available to me when I landed

United Kingdom
VW Tiguan 4WD
February 7, 2020

Pros: Very friendly and efficient service. Good price relative to some other car rental companies. Would definitely use again!

Cons: Location was slightly harder to get to than terminal and no specific transfer bus but local bus transfer works very well when you’ve done it once so no major problems.

United Kingdom
VW Polo
February 3, 2020

Pros: The guys on the desk were friendly and very efficient. No delay in checking in or out.

Cons: Getting from GVA to the Co-Op is a little unclear, but actually very easy once you know how!

United Kingdom
Volkswagen Up
January 29, 2020

Pros: Friendly, helpful service

Cons: Collection and delivery not from Airport

United Kingdom
Volkswagen Up
January 29, 2020

Pros: Staff were excellent - didn’t just try to sell me top up insurance like some do

Cons: Car was a bit tired

United Kingdom
VW Polo
January 14, 2020

Pros: Excellent small but very friendly quick and helpful

Cons: Nothing

United Kingdom
Smart Cabrio
January 10, 2020

Pros: The personnel who was friendly and very helpful indeed. The collection was quickly done and the drop off was even quicker.

Cons: I have no complaints with the service, but would recommend that a better map is shown explaining exactly where the pickup point is. I did walk around for a while trying to find the rental point, and finally found it hidden around the corner by the COOP... if it was mentioned that it's near the checkout tills at the COOP opposite the cafe then that would have saved a little time, as I did walk that way but never went further as it seemed there was nothing else. Apart from that, 10/10

United Kingdom
Volkswagen Up
January 6, 2020

Pros: Personal, friendly, attentive

Cons: Off site location

United Kingdom
VW Polo
January 5, 2020

Pros: Quick, cheap, easy, deposit returned quickly

Cons: Car had 150k on the clock. Sounded a little old

Switzerland
Volkswagen Up
January 3, 2020

Pros: it should be better explain with a google plan how to go from airport to the Coop.

Netherlands
VW Polo
September 12, 2019

Pros: Pleasant guy, willing to support.

Cons: Minor issue, but the paymant was partly in Euro's and partly in Suisse Franc.

United Kingdom
VW Polo
September 1, 2019

Pros: Once we found the desk the guy was quick to sort stuff out

Cons: The car was in a bad state, we had to wait ages to drop it off, hard to find from the airport.

United Kingdom
VW Golf Variant 4WD
August 27, 2019

Pros: Nothing

Cons: Everything

Germany
VW Polo
August 26, 2019

Pros: The person working there was very friendly and helpful

Cons: The location and directions given to find the place was a little confusing.

United Kingdom
VW Touran 5+2
August 25, 2019

Pros: Very little

Cons: The person was not at the service desk when we got there The place was hard to find They dont answer the phone In an emergency they are very unhelpful Will never use them again and have told friends and family

United Kingdom
VW Touran 5+2
August 20, 2019

Pros: They met us at the airport in the car which was amazing. The pick up process was quick and easy and they even added in little extras like bottled water. Really impressed.

Cons: The drop off process was a little more complicated as the office is inside a shopping centre and there is no designated parking. The office was closed so I called the number and we were met in the car park and taken to the airport which was really appreciated!

United Kingdom
VW Polo
August 4, 2019

Pros: Courteous service. Ease at pick up and drop off. The bus to the shopping centre was no problem.

Cons: I would have liked to know more about the car and was surprised to know it did have GPS as I was told it didn't and 2days later found it in the glove compartment.

Saudi Arabia
VW Polo
August 3, 2019

Cons: The staff are very frindy in feeling with customer

United Kingdom
VW Golf
July 4, 2019

Pros: The car had the Swiss motorway vignette. Apart from that, not much...

Cons: Very high security deposit. There was only one employee in the booth. IT system wasn't working so we had to do the registration again, all by hand. We had the car booked, a VW Golf with 35,000km. However the car was in very bad condition with a lot of scratches. Also the car was very very dirty inside and outside with a strong cigarette smell. We asked to be called by the management, they never call us back. Not ever again sorry.

United Kingdom
VW Polo
May 9, 2019

Pros: Very good customer service by Adeel ( i hope the spelling is right) who was very courteous and professional. It is positioned close to the airport, just a 10 min bus ride away. Very good directions provided on booking.

United Kingdom
Volkswagen Up
April 24, 2019

Cons: I never got to see the car and I am still trying to get my money back for the deposit

United Kingdom
VW Polo
March 28, 2019

Pros: The representative was particularly helpful

United Kingdom
VW Touran 5+2
March 2, 2019

Pros: Friendly, helpful

Cons: Location a little tricky

United Kingdom
Volkswagen Up
February 20, 2019

Cons: It was far from the airport with public bus- a real inconvenience! Got 100 CHF fine for not having ticket - you cannot use the ticket machines on the bus- buy one beforehand! This car rental is not with all the others - the bus is in the opposite direction and is in a shopping centre. It is a bit of a hassle, would’ve paid extra to get easier access!

United Kingdom
VW Polo
February 18, 2019

Pros: None expected to collect keys from desk in airport, in

Cons: The office was not in Geneva airport, instructions were poor, had to wai newly 2 hours after arrival of flight. Instruction were poor, and driver collection from bus stop took over 1 hour

United Kingdom
VW Touran 5+2
February 16, 2019

Pros: Friendly service and they dropped us to airport with no charge :)

Cons: There is no comment for not liking because they give us a 5 start service

United Kingdom
VW Tiguan 4WD
February 7, 2019

Pros: Friendly, clean car, honest agent

Cons: The location of the rental service could be made a little clearer for easy of finding the office, directions ect

Saudi Arabia
VW Polo
August 24, 2018

Pros: Good reception from Adel

Cons: drop off process at weekend

Switzerland
VW Touran 5+2
August 10, 2018

Pros: I definitely recommend Geneva Rental Cars for their excellent service. We reserve a 7 passenger VAN as we have 5 adults and 2 kids under 4, at the rental desk, I was told that the car was not available because the previous renter broke the car and it needs repair. We were not happy but the representative is very nice, he helps us to resolve the issue by giving us 2 cars instead, all it cost us is the $40 deposit with the reservation. I never expect that you can have 2 cars for free for 4 days.

Cons: Waiting for the confirmation that there are no other VANS in other locations of Geneva Rental Cars

Switzerland
VW Touran 5+2
July 5, 2018

Pros: Nothing

Cons: Horrible service. You should seriously consider dropping this form.

United States of America (USA)
VW Golf Variant 4WD
July 4, 2018

Pros: Special attention to the customer who just landed from a rough trip

Cons: All was great

Spain
VW Polo
June 12, 2018

Pros: Price and quality of the car

Cons: When I went to deposit the car it was Sunday and the Commenrcial Centre was closed! I wasn't given any instructions on how to proceed and almost lost my flight back. No instuctions, no telephone support... absolutely distressing. Now they want to charge me for the car park at the airport where I left the car. And that is the last straw.

United Kingdom
Volkswagen Up
April 15, 2018

Pros: Manager was very efficient and drop off back at the airport was nice

United Kingdom
VW Golf Cabrio
March 11, 2018

Pros: Friendly and flexible - thank you!

Cons: Not open for early morning or evening flights but there are ways around that so not an issue.

United Kingdom
VW Polo
March 10, 2018

Pros: Friendly and helpful staff at the desk. Driven back to airport as a favour.

Cons: Unsure where to catch the bus. Think it was a temporary bus-stop

United Kingdom
Volkswagen Up
March 6, 2018

Pros: Friendly and very thorough pickup - we went over every inch of the car with the rep before accepting the rental so there was no dispute over existing damage. Kindly got a lift back to the airport after returning the car

Cons: The directions for finding the rental outlet from the airport were open to interpretation and it took us a while to find the right bus. Wasn't helped by staff at Geneva airport giving us uncorrected information

United Kingdom
VW Polo
March 2, 2018

Pros: Very friendly and efficient

Cons: Would prefer location for pick up in airport

United Kingdom
VW Golf Cabrio
March 1, 2018

Pros: Lift to airport

Cons: A small thing.Car did not have blue tooth or power for phone.

United Kingdom
Volkswagen Up
February 27, 2018

Pros: Good car, and very helpful representative. Excellent customer care

Cons: The site is not at the airport which was not obvious when booking online,

United Kingdom
VW Touran
February 9, 2018

Pros: When I called, I could speak directly to the people in the office. and they were SOOOOO helpful! Picked us up beforehand and dropped us back to the airport afterwards.

Cons: Nothing - everything was just great. If they had been onsite at the airport, it would have been even better.

United Kingdom
Volkswagen Up
January 19, 2018

Cons: There was some misunderstanding about filling up the tank on return of the car. The manager had previously told us when we collected the car that we could go with him to fill it up on our return and we would pay for the fule, then he would take us to the airport. In fact when we returned the car another man was at the desk who said that he wasn't allowed to do this and that he had to drop us off first and then fill up the fuel himself, and that a service charge would be levied on us.

United Kingdom
VW Polo
January 18, 2018

Pros: Car was as described.

Cons: Incredibly difficult to find, staff joking around.

United Kingdom
VW Tiguan 4WD
January 13, 2018

Pros: Incredibly helpful, efficient and courteous.

Cons: Nothing

United Kingdom
VW Golf
December 25, 2017

Cons: Ordered snow chains but when I got there they didn’t have a note of it so charged again. The snow chains they gave us did not fit the tyres which we learnt after spending 2 hours trying to fit them and were snowed in for a day! It is not clear the desk is off site at airport and the drop off was hard to find

Spain
VW Polo
September 3, 2017

Pros: The agent was very attentive and very nice. He provided a very good service.

Cons: They do not provide deposit guarantee, which should be purchased separately.

United Kingdom
VW Caravelle
January 26, 2017

Pros: Friendly and effecient

Cons: Odd pick up point however it worked.

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Rental Conditions

Please check the Rental Conditions for each specific vehicle prior to booking as some conditions, particularly the deposit and deductible, may differ based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: ~€ 915.00), Theft Protection, Roadside Assistance (in the country of pick up), Winter tires, Road tax, Highway/toll sticker, VAT (value added tax), Free modifications.
Driver requirements
Minimum rental age is 18 years.
A Young driver fee is not applied.

There is no maximum age.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

In order to pick up the car, the following documents are required: valid driver license, credit card on a main drivers name.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card until the end of the rental period.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
It is possible to pay and leave the deposit only with following payment methods: MasterCard credit card, VISA credit card, American Express credit card.

For the Luxury, Special car group, a minimum of two credit cards issued on the main driver's name are required.

The following payment methods are accepted: Cash.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Geographical restrictions
Cross border rentals are allowed only upon previous request.
Crossing country borders is allowed to the following countries: Austria, Belgium, Denmark, Finland, France, Germany, Italy, Luxembourg, Netherlands, Norway, Portugal, Spain-Mainland, Sweden.
crossing country borders is forbidden for certain car groups.
Information on the exact fee amount is available by request.
Optional extras and services
Available special equipment: GPS Navigation system, Baby seat (up to 1 year of age), Booster seat (4-10 years of age), Ski rack, Snow chains.
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
There is an additional charge for each driver.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

Delivery/Collection service is available only by previous request. Additional charges will be applied.
Fuel policy
The vehicle is provided with a certain amount of fuel and must be returned with the same amount in order to avoid additional charges.
Rental period
The maximum rental period per agreement is 365 days.
Business hours
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 60 minutes.

Pick-up & Drop-off
Mon:08:30 - 18:00
Tue:08:30 - 18:00
Wed:08:30 - 18:00
Thu:08:30 - 18:00
Fri:08:30 - 18:00
Sat:08:30 - 18:00
Sun:closed

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Working hours
Mon:10:00-18:00
Tue:10:00-18:00
Wed:10:00-18:00
Thu:10:00-18:00
Fri:10:00-18:00
Sat:10:00-18:00
Sun:10:00-18:00
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Working hours
Mon:08:00-21:00
Tue:08:00-21:00
Wed:08:00-21:00
Thu:08:00-21:00
Fri:08:00-21:00
Sat:08:00-21:00
Sun:08:00-21:00
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Working hours
Mon:06:30-23:30
Tue:06:30-23:30
Wed:06:30-23:30
Thu:06:30-23:30
Fri:06:30-23:30
Sat:06:30-23:30
Sun:06:30-23:30
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