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Dollar at Geneva Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Quick and easy
Cons: Agent at desk kept answering phone calls while he was dealing with me. Maybe as he was only one he had to do it?
Pros: The staff is very friendly and well trained.
Pros: The cost the initial help from the clerk on the desk.
Cons: the ongoing refusal to sort out the fact that I did not damage the car as I have photos of proof
Pros: i liked the price of the rental and the car was new and with an upgrade.
Cons: only a point: i payed the full insurance of the car online but when i pickup i pay more 425€ and i dont understand why. i´m a cliente and i dont care about the protocole you have with HERTZ and i think, i dont have to pay that value. I wish i had an answer to this question. Thanks.
Cons: Dollar closed so subbed to Hertz. Rep wasn't there at drop off and was reluctant to appear.
Cons: Didn't make it clear at the time of booking that we HAD to have a credit card with £300 slack. We ended up paying over £500 for what should have been a £300 rental. Utterly terrible from start to finish. Would definitely book elsewhere.
Cons: Geneva airport is a total mess - I couldn’t get to the drop off for raid works
Cons: Appalling rude staff, rip-off fee after flight arrived late. Will never use again and will recommend friends etc avoid.
Pros: Quick & Helpful
Pros: Shared with Hertz for ease of use, lovely car.
Cons: Return info was not clear, location, ticket arrangement etc.
Pros: Professional, multilingual, efficient, human
Cons: I had no issues
Pros: There was no hatchback parcel shelf.
Cons: It was marked there was a parcel shelf but there was none and they had a go at charging for same, didn't in the end.
Cons: We hire for 7 days. But the first day, the motor light was on. We went a Hertz agency. They told us it's OK continue the rest of the journey. I think the correct way is to give us another car. We are quite worry about it all the time.
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
In addition to the regular driver license, an International Driving Permit is also mandatory if the customer is not a resident of the following country(ies): EU countries.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the renter and each additional driver must present the following documents: passport, valid driver license, credit or debit card on a main driver's name, booking voucher.
Charges vary, depending on selected coverage plans and car groups.
The exact deposit is determined on pick up since the amount is dependent on the vehicle.
The following payment methods are accepted: American Express, Diners, Discover, MasterCard credit card, VISA credit card.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Additional charges will be applied in case the car is crossing state or region borders.
Details are available from the car rental company's reservation office.
Crossing country borders is allowed to the following countries: Austria, Belgium, Denmark, Finland, France, Germany, Netherlands, Norway, Spain-Mainland, Sweden, Switzerland, United Kingdom.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
All extras are available at the rental counter. Prices vary, depending on the rental period.
Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
Clients will be charged in the following currency: CHF.
In case of no-show additional fees may apply.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 29 minutes.