Geneva Airport (GVA), Geneva, Switzerland
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Driver's country of residence is United States of America (USA) and age is 30-65
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City Auto Rent at Geneva Airport

Icc Building - Route De Pré-Bois 20 - 1215 Genève
0041227107272
Pick-up instructions
We always welcome you in the Geneva Airport Arrival Hall just under the Visitors Center Signage. No wasting time, no queue.
Drop-off instructions
We always drop you off just in front of the Geneva Airport Departure Gate.
Business hours
Mon:07:00-22:00
Tue:07:00-22:00
Wed:07:00-22:00
Thu:07:00-22:00
Fri:07:00-22:00
Sat:07:00-22:00
Sun:07:00-22:00
Period outside of business hours
Mon:00:00-06:59; 22:01-23:59
Tue:00:00-06:59; 22:01-23:59
Wed:00:00-06:59; 22:01-23:59
Thu:00:00-06:59; 22:01-23:59
Fri:00:00-06:59; 22:01-23:59
Sat:00:00-06:59; 22:01-23:59
Sun:00:00-06:59; 22:01-23:59
Holidays (Office closed)
January 1
December 25
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.

United States of America (USA)
Opel Astra
June 21, 2023

Pros: We had such a wonderful experience. Everything went great with Lionel, the owner of City Auto Rent. Clean car, great price, easy pickup and dropoff. No hidden charges. He gave us a booster seat for our 4yr old daughter and also a phone holder which came in really handy. Easily the best car rental in Geneva. Highly recommended!!!

United Kingdom
Opel Karl
June 14, 2023

Pros: Possibly the best service I have ever had, friendly and efficient and genuinely took great care of us

Cons: NA

Canada
Opel Corsa Hatchback
September 30, 2022

Pros: Lionel made us feel uniquely special. Smile and truly welcome us: from pick up at the airport, bottes of water, swiss chocolates. Our car was in top condition and extremely well maintained. Unfortunately we had an accident and Lionel was very accommodating, guided us through the whole process smoothly, hassle free.

Cons: Nothing

Norway
Opel Karl
August 5, 2022

Pros: Everything

Cons: Nothing

Netherlands
Opel Corsa
August 25, 2021

Pros: nice and friendly service

United Kingdom
Opel Karl
October 25, 2020

Pros: The best of all the car rentals I used.

Switzerland
Opel Karl
August 20, 2020

Pros: Great personal service

Cons: n/a

United Kingdom
Opel Karl
August 17, 2020

Pros: We were met at arrivals by a very nice man, who took us to the car...no hassle at all.

Cons: Nothing

Australia
Opel Karl
July 11, 2019

Pros: Personalized service, cleanness of the car, easy communication, competitive price, etc.

Cons: None

United Kingdom
Opel Corsa
December 9, 2018

Pros: excellent personal service at affordable price

Cons: nothing

United States of America (USA)
Opel Karl
June 22, 2018

Pros: Easy and amazing service

Cons: Not applicable

United Kingdom
Opel Karl
May 27, 2018

Pros: Efficient and friendly

Cons: Nothing!

United Kingdom
Opel Mokka
April 5, 2018

Pros: Having had many stressful trips to Geneva airport this time was a breeze. The pick up and drop-off arrangements avoided the airport queues. The customer service was exceptional. The price was competitive. The car was immaculate. What's not to like? Would wholeheartedly recommend and will definitely be using again.

Cons: Absolutely nothing!

United Kingdom
Opel Corsa
March 31, 2018

Pros: Lionel was brilliant helping us with the car hire. We arrived late but he picked us up on time & sorted everything out extremely efficiently. The car was brand new & great to drive. I would definitely recommend this service.

United Kingdom
Opel Karl
March 3, 2018

Cons: Took too long to release security deposit after returning car

United Kingdom
Opel Mokka
February 25, 2018

Pros: Pick up and drop off at the airport terminal by Lionel. Excellent service made the difference

United Kingdom
Opel Astra
February 14, 2018

Pros: Brilliant. Easy and Lionel was very accommodating

United Kingdom
Opel Astra
January 26, 2018

Pros: Really happy with the service I've got

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: ~€ 2050.00), Theft Protection, Roadside Assistance (in the country of pick-up), Contract fee, Cross border fee, Third Party Liability (TPL), Road tax, Vehicle registration fee, Environmental charge, Energy recovery fee, VAT (value added tax), Toll pass / E-toll device.
Driver requirements
Minimum rental age is 19 years.
A young driver fee applies to drivers under the age of 24.

Maximum rental age is 85 years.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

In order to pick up the car, the following documents are required: credit card, Passport or ID card.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card until the end of the rental period.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
The following credit cards issued on the main driver's name are accepted: MasterCard, Visa, American Express.
The following payment methods are accepted: Cash, Debit cards.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Cross-border policy
One-way rentals are not available.
Crossing country borders is allowed to the following countries: Austria, Belgium, Denmark, Finland, France, Germany, Italy, Liechtenstein, Luxembourg, Monaco, Netherlands, Norway, Portugal, Spain-Mainland, Sweden.
Crossing country borders with Luxury, Premium is not allowed to the following country(ies): Italy.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Optional extras and services

Prices for extras are shown on the booking page.


It is allowed to add up to 2 additional drivers.
Additional charges will be applied.
Delivery/Collection service is available by previous request and for an extra charge of 40 CHF.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
If the car is returned with a lesser amount of fuel, a refueling charge of 40 CHF will be applied + the cost of the missing fuel.
Additional information

An administrative fee of 40 CHF will be charged for each request received from the traffic police.
If the vehicle requires a special cleaning procedure after it is returned, a minimum charge of 100-400 CHF will apply.
Rental period
The maximum rental period per agreement is 30 days.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Business hours
Service outside of business hours is available by request and for an additional charge of 20 CHF.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 60 minutes.

Pick-up & Drop-off
Mon:  07:00 - 22:00
Tue:  07:00 - 22:00
Wed:  07:00 - 22:00
Thu:  07:00 - 22:00
Fri:  07:00 - 22:00
Sat:  07:00 - 22:00
Sun:  07:00 - 22:00

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