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City Auto Rent at Geneva Airport
ICC - Route de Pré-Bois 20 - 1215 Genève
0041 22 710 72 72
Pick-up instructions
Take your free bus ticket at the machine into the luggage hall in the airport, take the Bus N° 23 or 57 and get off at ICC Stop (3 minutes) the branch is based into the ICC building on the lower level,If you meet an issue call us directly we will come to pick you up.
Drop-off instructions
The drop-off parking is in the private zone on the level -3, Call us before arriving at the building, we will check the car outside the building.
Key box
No
Customer Ratings and Latest Reviews
Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car
PT
United Kingdom
Opel Karl
October 25, 2020
Pros: The best of all the car rentals I used.
JD
Switzerland
Opel Karl
August 20, 2020
Pros: Great personal service
Cons: n/a
MP
United Kingdom
Opel Karl
August 17, 2020
Pros: We were met at arrivals by a very nice man, who took us to the car...no hassle at all.
Cons: Nothing
JC
Australia
Opel Karl
July 11, 2019
Pros: Personalized service, cleanness of the car, easy communication, competitive price, etc.
Cons: None
AO
United Kingdom
Opel Corsa
December 9, 2018
Pros: excellent personal service at affordable price
Cons: nothing
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Rental Conditions
Please check the Rental Conditions for each specific vehicle prior to booking as some conditions, particularly the deposit and deductible, may differ based on the class of vehicle.
Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: ~€ 920.00), Theft Protection, Roadside Assistance (in the country of pick up), Winter tires, Cross border fee, Third Party Liability, Road tax, Vehicle registration fee, Highway/toll sticker, Contract fee, Environmental charge, Energy recovery fee, VAT (value added tax), Free modifications, Toll pass / E-toll device.
Driver requirements
Minimum rental age is 19 years.
A young driver fee of 9.20 EUR per day applies to drivers under the age of 24, with a maximum of 137.96 EUR per rental.
Maximum rental age is 85 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
In order to pick up the car, the following documents are required: credit card, Passport or ID card.
A young driver fee of 9.20 EUR per day applies to drivers under the age of 24, with a maximum of 137.96 EUR per rental.
Maximum rental age is 85 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
In order to pick up the car, the following documents are required: credit card, Passport or ID card.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card until the end of the rental period.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
The following credit cards issued on the main driver's name are accepted: MasterCard, Visa, American Express.
The following payment methods are accepted: Cash, Debit cards.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
The following credit cards issued on the main driver's name are accepted: MasterCard, Visa, American Express.
The following payment methods are accepted: Cash, Debit cards.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Geographical restrictions
One-way rentals are not available.
Crossing country borders is allowed to the following countries: Austria, Belgium, Denmark, Finland, France, Germany, Italy, Liechtenstein, Luxembourg, Monaco, Netherlands, Norway, Portugal, Spain-Mainland, Sweden.
Crossing country borders with Luxury, Premium is not allowed to the following country(ies): Italy.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Crossing country borders is allowed to the following countries: Austria, Belgium, Denmark, Finland, France, Germany, Italy, Liechtenstein, Luxembourg, Monaco, Netherlands, Norway, Portugal, Spain-Mainland, Sweden.
Crossing country borders with Luxury, Premium is not allowed to the following country(ies): Italy.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Optional extras and services
Available special equipment: GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age), Ski rack, Snow chains, Tyres and Windscreen Protection.
Prices for extras are shown on the booking page.
It is allowed to add up to 2 additional drivers.
Additional charges will be applied.
Delivery/Collection service is available by previous request and for an extra charge of 40 CHF.
Prices for extras are shown on the booking page.
It is allowed to add up to 2 additional drivers.
Additional charges will be applied.
Delivery/Collection service is available by previous request and for an extra charge of 40 CHF.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
If the car is returned with a lesser amount of fuel, a refueling charge of 40 CHF will be applied + the cost of the missing fuel.
If the car is returned with a lesser amount of fuel, a refueling charge of 40 CHF will be applied + the cost of the missing fuel.
Additional information
An administrative fee of 40 CHF will be charged for each request received from the traffic police.
If the vehicle requires a special cleaning procedure after it is returned, a minimum charge of 100-400 CHF will apply.
Rental period
The maximum rental period per agreement is 30 days.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Business hours
Service outside of business hours is available by request and for an additional charge of 20 CHF.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 60 minutes.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 60 minutes.
Pick-up & Drop-off
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