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Enterprise at Geneva Airport
Customer Ratings and Latest Reviews
Cons: I've rented cars from all over the world, and Enterprise at the Geneva Airport had the worst customer service by far. When we got our car the rental agents never checked the car with us to assess for any damage prior to us driving the car. Then, when we brought the car back, the rental agent found a small scratch on the rim of the tire, and proceeded to measure it with his 1 cm in diameter gadget and charged us $320 for a tiny scratch on A TIRE you can barely see.
Pros: everyone was polite and helpful
Cons: i was shocked to receive the bill with a charge of $1000 (!!!) for "car damage" this is tottaly fraud and we returned the car in the exact same condition. it was returned before the rental was open and therefore no one was there to make this ridiculous claim. i disputed the bill obviously but this is no way for a company to operate without having the decency to even contact me and explain why did i deserve such a penalty
Pros: Cost and quality of vehicle
Cons: All good
Pros: They provided me with a brand new car
Cons: They did not indicate whether the car was gasoline or diesel, nothing in the paperwork to identify this either.
Cons: No car! Would appreciate contact regarding this to get our deposit back. Still on holiday at present, will be following up on our return.
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Rental Conditions
Please check the Rental Conditions for each specific vehicle prior to booking as some conditions, particularly the deposit and deductible, may differ based on the class of vehicle.
The minimum rental age for vehicles in car groups Standard, Luxury, Intermediate, Premium, Fullsize is 25. A young driver fee applies to drivers under the age of 25.
Maximum rental age is 80 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit. Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the following documents are required: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher, photocard driving license, bank statement or utility bill.
The exact deposit is determined on pick up since the amount is dependent on the vehicle. Deductible/excess will be charged per damage.
The following payment methods are accepted: American Express, MasterCard credit card, VISA credit card.
Cash, Debit cards, Prepaid cards is/are not accepted.
Credit card must be valid during rental period for at least 180 days.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Crossing country borders to EU countries is free of charge.
Details are available from the car rental company's reservation office. In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
During winter season (from 01.11 until 15.04) Winter tires are included in price.
All extras are available at the rental counter. Prices vary, depending on the rental period.
Additional charges will be applied.
Delivery/Collection service is available only by previous request.
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