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DiRent at Tanger Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Cons: They are absolutely horrible! RUN AWAY
Pros: Nothing!!! Very disappoint withh your company!
Cons: Everything! No desk at the airport, no customer service, tried to call the local number but no one answer.
Pros: Good value and easy to communicate with.
Cons: Pickup was in the parking lot and not at a store front. When receiving the car it was completely empty so had to find a gas station before we could travel very far.
Pros: Car got sent every where
Cons: Only person is helpful Car not new. Dent everywhere
Pros: Provided me with an upgraded car as to the one I requested.
Cons: Requested an additional day on my rental, but that was at a very high price. So I declined it. Minus point on the service.
Pros: Car tyres were not in good condition. Brakes started making noise half through the rental which were fixed through a company garage but I wasted almost 1/2 day. Taking the car & then picking the car from the garage. Though the process was handled efficiently.
Pros: Curious and very helpful staff.
Cons: Car ran well but had a lot of cosmetic issues. Not a huge deal, it just took some time to document all of the
Pros: the kind service of the pesonell
Cons: the car was all around damaged, smelly car, during the stay the clutch didnt work anymore. i had to make sure that this was resolved in stead of Dirent
Pros: Very good staffmember (Fouad). Very punctual and friendly. Fast handling.
Pros: You steal me
Cons: You steal me
Pros: Easy to reach and always
Cons: You can only pay by credit card.. it cost me 35 euro of internet to rase my limit on my credit card. They charge 10000MAD deposit but when I received it back it was 10 euro less worth.
Pros: Absolutely Nothing! You dont pay extra to return at different location when agent refuse to come
Cons: The rental guy is an absolute joke, he is one man show as per him. We had full cover from Discover car but this guy tried to sell us another one. My flight got delayed and he was not willing to accomodate. We booked the car to return at Train Station and we decided to return one day earlier But he said he has no time to come to Train Station. He is at airport if we wish to return then bring it there. So we ended up going to airport which is 40mins drive and then took taxi back. He hung up phone
Pros: Absolutely nothing
Cons: Agent was one hour late, came with a very small car Then what I booked, wasted two hours trying to payment and holding deposit, was one hour late at drop off time too
Cons: The Efficiency of noth rental agents (pick up and dropp of)
Cons: Empty tank on pick up, not on site as requested on booking, asked for car wash money at end, had a low tire pressure alert from the beginning of trip; positives-GPS, good communication from agent (French, had to translate on Google), decent enough car
Pros: Auto stond meteen klaar
Pros: Fouad the representative was great help on collecting and dropping the véhicule
Cons: Service was absolutely spot on thanks to Fouad the guy who made the service smooth and easy
Pros: NOTHING. DO NOT EVEN CONSIDER THIS COMPANY.
Cons: NOTHING. DO NOT EVEN CONSIDER THIS COMPANY. They were not helpful in coming to a solution to help.
Pros: Only the fact that he provide a better car than the rentcar
Cons: Bad customer service.
Pros: The car was the one we requested. Easy to pick up and drop off the car and good service and attention of the agent who attended us in the delivery and collection, Fonab.
Pros: The fast service.
Cons: The left front tire had no profile and the key didn’t work because the rubber of buttons was ripped of.
Pros: All is goog foued is good person
Pros: Le prix et la voiture
Cons: La confirmation de réservation sur le site internet, le service après vente
Pros: Great service
Cons: It was all good.
Pros: 24h service
Cons: Empty to empty policy gas. After a long flights of 15 hours arrived to pickup a car rental with an empty tank with light on.For me this is not a service but a pain in the a**.I returned the tank half full Did I get refund like other companies No.
Pros: The agent who bring the car and pick it up
Cons: I did get a car that I didn’t ask for to twice price
Pros: The car rental from diRent was a disaster. The car the gave me was not working well. The engine light and a second warning light came on about 100 Km into the trip. When we arrived in Fes I caledl the company and told them that the second light indicated a serious problem that the manual warned should be dealt with immediately. The told me to go to the dealer in Fes and have it repaired. To say the least, that was frustrating. They refused to have another replacement car delivered.
Cons: Luckily the owner of the hotel offered to take the car for us. The dealer said it would take 2 days to fix. diRent still refused to send another car. The hotel owner said dirent did not answer the phone after calling them back to find out what they would do. The hotel owner convinced the dealer to do something. When he returned the car to us, both warning light were off, but the hotel owner didn't know what they had done to achieve that. Returning the car was as much a nightmare. See above.