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Optimo Rent at Tanger Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Cons: This company acted fraudulently in my case. There was a very faint mark on the driver’s side that was not visible in the photos or videos taken at night. They failed to mention it at the time and deliberately concealed this detail. Later, they held me fully responsible, even though I am certain I did not cause any damage to the vehicle. This appears to be a scam targeting customers—especially those renting cars at night, when such minor imperfections are difficult to detect. They went on to cha
Pros: Really bad agency, they want to charge you with anything possible, they keep changing rules so they can charge you additional costs
Cons: They didn't approach me before to ask for full name in my credit card while it is a new rule they added, specially that I am from netherlands where they use only initial for first name. the cars are tweaked with, I charged 100dh fuel on the car but the fuel indication did not move not even 1 third of a line (because the sensor is tweaked). Thus I was charged for the credit card not having it in my full first name, and for the fuel. The car is not clean from the inside
Pros: Mijn creditcard had geen voor en achternaam. Moest verplicht extra verzekering nemen. Oplichting praktijken.
Pros: The car was good, the price was low compared to other offers, everything went smoothly, the agent was very nice and helpful.
Cons: Basically, everything was great, the only issue I can think of is that at first the agent didn't reply to whatsapp messages (but responded without delay when called on the phone), and the front light of the car weren't bright enough at night. Apart from that, everything was great.
Cons: Not very serious service
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 75 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.
In order to pick up the car, the following documents are required: passport, valid driver license, credit or debit card on a main driver's name, booking voucher.
The following credit cards issued on the main driver's name are accepted: MasterCard credit card, VISA credit card. Any other cards or cash payments are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Prices for extras are shown on the booking page.
It is allowed to add up to 3 additional drivers.
There is a charge of 30 EUR per rental per driver.
Delivery/collection service is not provided.
An administrative fee of 60 EUR will be charged for each request received from the traffic police.
A damage administration fee of 150 EUR will apply in the event of an accident or damage to the car.
The supplier will hold the vehicle for 60 minutes after your scheduled pick-up time as long as it is within their normal business hours. After this time, your booking may be canceled without refund.