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Optimo Rent at Tanger Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: The car was good, the price was low compared to other offers, everything went smoothly, the agent was very nice and helpful.
Cons: Basically, everything was great, the only issue I can think of is that at first the agent didn't reply to whatsapp messages (but responded without delay when called on the phone), and the front light of the car weren't bright enough at night. Apart from that, everything was great.
Pros: Friendly welcome, and business was done quickly.
Cons: No office - we had to do business on the car park (it was cold and dark when we arrived). No signage - It was not clear where to collect the car - there are many 'red and white poles' in the car lot. They charged me a late fee, I think unfairly, my flight was delayed and I was within the 60-min grace period but would not release the car until I paid. The car was not in clean condition inside and out (but we agreed that I would not be returning it in clean condition).
Cons: Not very serious service
Pros: Optimorent est parfait, ouahid est très professionnel accueillant et serviable.
Cons: La qualité le prix ils sont parmi les moins cher et les véhicules sont très bien récent économique qu'ils continuent comme cela je suis client chez eux depuis près de 3 ans.
Pros: The meeting instructions are terrible. The meeting point is car park space 115 and unless I was able to use my phone to call, I wouldn’t have found the agent. There is absolutely no signage. A WhatsApp number would have been better, and clearer instructions
Cons: The pick up and drop off location need improvements.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 75 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.
In order to pick up the car, the following documents are required: passport, valid driver license, credit or debit card on a main driver's name, booking voucher.
The following credit cards issued on the main driver's name are accepted: MasterCard credit card, VISA credit card. Any other cards or cash payments are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Prices for extras are shown on the booking page.
It is allowed to add up to 3 additional drivers.
There is a charge of 30 EUR per rental per driver.
Delivery/collection service is not provided.
An administrative fee of 60 EUR will be charged for each request received from the traffic police.
A damage administration fee of 150 EUR will apply in the event of an accident or damage to the car.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 60 minutes.