Centauro at Valencia Airport

Pros: Centauro is the best in the world

Pros: They were very flexible.

Cons: The car's washer fluid tank was empty, but after all we were satisfied with the service.

Pros: Good value and fast counter service

Cons: Car was scruffy and overdue a service. Pick-up wait was too long

Cons: Long queue for collection with minimum staff available to process collections resulted in a long wait

Pros: Price

Cons: Must make a deposit for fuel. Don't write in their condition

Pros: Easy drop off, good quality car (modern)

Cons: Bus shuttle location at airport is not 100% clear. Rather long waiting line at pick up.

Pros: people at the check out e trasport

Cons: They try everything for use credit card and do insurance, but i book with debit card, i want specifically use debid card with no insurance, i know is more money for you but just ask and stop

Pros: Polite & very helpful staff. Always Excellent low mileage cars provided Very efficient in returning deposits & fuel charges

Pros: In Valencia branch all cars are brand new, agents are nice and helpful .

Pros: Really friendly, helpful and well-run

Pros: Very efficient, straightforward, easy experience

Cons: Nothing

Pros: Great locations and happy for pick up at one airport and deliver to another airport

Pros: The car was good

Cons: I didn't want to pay the excess waiver insurance and was prepared to put a block on my credit card. When I put my card in the machine it was rejected for no reason. The same thing happened to another customer beside me, and again when I dropped the car off. It looks like they've set up their machines to not decline credit cards, and thus force customers to pay the excess waiver. It added an extra 50% to my booking fee

Pros: Agent (Adrian) very helpful and kind. And very professional explaining me all the options. In adition he spoke the local language (Catalan-Valencià) what is a plus for me as it is my mother tongue.

Cons: The price of additional assurance offered could be lower. In my opinion can't cost the same as the price of the rent of the car itself. That's the only drawback.

Pros: all the personnel was very kind and said buenos dias, from the agent to the cleaner

Cons: The car (Hyundai Bayon) was very underpowered (58kW) and seemed a class below the advertised i30.

Pros: Quick

Cons: Difficulty finding drop off with Google maps

Pros: Speed and helpful customer service

Cons: N/A

Pros: Good service at Centauro, not forcong extra insuance, new car.

Cons: A bit not shiny windows and mirrors which at certain sun angles are giving some reflections.

Pros: The car was almost new at 4000 km, clean and in good condition.

Pros: Smooth, professional and great prices for the quality.

Cons: Had to wait a bit to collect the car.

Pros: Close to airport

Cons: Very long wait. No separate return line. Too few people working at a Saturday. Very slow. Worse than Greece!

Pros: Fast pick-up.

Cons: Hard to find meeting point, waiting, strange fine for accident caused by the other people.

Pros: Auto nowe, cena niska, bez żadnych problemów

Cons: Brak oznaczenie miejsca gdzie zabiera bus

Pros: There was only one other person at the pickup counter.

Cons: The agent insisted I buy insurance I didn't want and would not let me rent the vehicle without it.

Pros: Great and fast service. The office is a little ride from the airport but the shuttle is driving back and forth.

Cons: Nothing

Pros: Good price, fast service

Cons: I needed to changed the car I got initially due to a flat tyre and both cars were a bit damaged on the back door.

Pros: Quick service, both at pick-up and drop-off.

Cons: The back seat wasn’t vacuumed, someone probably just didn’t notice.

Pros: Good car, kind staff and great price

Cons: On arrival there was not an agent to show me the car so I had to take photos of an existing scratch to prove it was not me . The agent at return recognised this so it wasn't a problem. There was a bit of a delay with return bus but nothing major. All staff lovely

Pros: Super service and price

Pros: Centauro always give a fair price for the rental of the vehicle. I have never had issues with them regarding any unfounded damage when the car is returned. Pick up and drop off times at the airport is reasonable. There are generally no issues or concerns when using Centauro

Cons: On this occasion the car provided had a lot of damage to the bodywork. In fairness it was well documented and there was no attempt to not show on the paperwork. However the car mechanically needed a service as the indicator light and a message telling me this kept appearing when the car was started. I also had to inflate one of the tyres twice during my holiday as the tyre light kept coming on as the tyre was clearly losing air. This vehicle had issues that needed attention

Pros: Pick up and drop off at airport was fast

Cons: Given car with fuel level a quarter below full when contract was full to full. Hadto pay deposit for missing quarter tank of fuel. Impossible to gauge when adding fuel to return. Will now take 10 days to get our money back.

Pros: Friendliness

Pros: Good service: good price, new cars, fasr pick up and drop off, friendly personal, no additional fees . It is possible to use debit cards ( deposit 1100 euro if you don t buy insurance)

Cons: Everything good

Pros: Helpful and offered the best value package

Cons: Lack of support setting up the vehicle sat nav

Pros: Friendly and helpful

Cons: Nothing

Pros: Totally recommend. Great rental car. We will use them next year.

Pros: As always very polite helpful staff

Cons: Nothing

Pros: Simple

Cons: Different car but ok

Pros: As always excellent service,very good car & staff always good & professional

Cons: Excellent as always

Pros: Centauro gave me one kia ceed white color, all damage 😂 it's shame to rent this car, and specifically with me, a good customer for many years with centauro

Pros: The return process was super quick and efficient.

Cons: The rental shuttle was not as frequent as advertised. The agent did not discuss what car models were available before assigning me a model that was not comparable to what I had booked.

Pros: All good

Cons: Helpful staff

Pros: Car was as advertised. Didn’t have to wait long at the desk, could check in and pay prior to arrival

Cons: Had to wait for a transfer bus there and back, but was only a short ride

Pros: I rent always with centauro because is the better

Cons: The caution deposit is little expensive

Pros: Good rates

Cons: Not being able to pick car up after 12 am and wanted €180 for insurance that I believed I had already purchased. Maybe this was Discovercars fault and not Centauro. May go direct in future.

Pros: Good price and good friendly staff

Cons: Position of pick up point

Pros: Brand new car Fast registration

Pros: Service was very polite and efficient. they had a good knowledge of English and were very helpful

Cons: I thought the insurance of 132euros for six day rental was expensive

Pros: Charger 450Eur for bogus scratch. Agent was not concerned and said to figure out with Discover Cars. Nothing I could do to contest it as she just processed it without my consent.

Pros: Fast, reliable and fair priced

Cons: None

Cons: The agent sent me a contract without any marks of the damages on the car. And only after then I showed the scratches they sent it changed.

Pros: Friendly personel

Cons: Phisical credit card needed, I had onenin my phone and there was no chance to use it. High deposit

Pros: Centauro is always one of our preferred choices for car hire. We had mechanical problems with the car however very quickly resolved by replacing car within a few hours. Excellent service all round.

Cons: The car obviously hadn’t been checked mechanically before we started our hire car.

Pros: Friendly, professional

Cons: working hours, far from airport

Pros: The staff were all very warm & friendly...from the bus driver to the desk clerk.

Cons: It was exactly as agreed, no messing about. Full/full, new car, easy to find the bus.

Cons: I did not like the lady who first of all in an impolite way informed me that I'd be served last (even though I was first in line) because I did not reserve through Centauro and than would stubbornly insist that I should pay for extra insurance even though I have firmly declined the offer.

Cons: Rude staff and no help provided if issue with credit card no flexibility terrible service

Pros: Everything went fast. Shuttle bus was great. Pick-up and drop-off without any problems. Rented car was good. Highly recomended!

Pros: Punctuality, ease of use, upgrade, lovely people

Cons: It was ridiculously expensive - but that applied to all rental cars at tat time and not just Centauro

Pros: Everything was ok good price and great car friendly staff

Cons: Nothing

Pros: Friendly, efficient and very reasonable attitude, which is why I use Centauro through Discover time and time again.

Pros: It’s cheap

Cons: They earn money on minor scratches. They tried to charge us for a peace of dirt on the door claiming that this is a scratch. We cleaned it with a napkin after a long discussion with a manager. Luckily he agreed it was a dirt, not a scratch. I saw a couple next to us who was charged for a scratch under the bumper, below even an eye level.

Pros: Helpful, professional service

Pros: Easy and honest

Cons: Nothing