Alamo at Perth Airport

Pros: Service is good, car condition is good.

Cons: Our final fee is not deducted with the advance payment made to discovery. Also we incurred another cost for full coverage.

Pros: Friendly staff and condition of car excellent.

Cons: Nothing. Everything great!

Pros: The car they supplied a very late model Skoda was superb, it was very economical and easy to drive. The only problem we had was finding the bonnet release. Was under dash on passenger side very unusual.

Pros: Not as much paper work as other rental company, they noted dents and scratches of the car prior to handling the keys to us.

Pros: Faultless service

Pros: Lovely counter stuff. Constant updates and useful information provided.

Pros: Excellent service, friendly and helpful

Pros: Jacki is a very nice and friendly lady.

Pros: The car was driveable

Pros: Everything was simple, straightforward and it was easy to find the location of the little office to collect the keys.

Cons: No complaints

Pros: Everything went smoothly.

Cons: Only issue that I could flag up is that the second time I started it up the dashboard told me the car was due an oil change in 100kms. Not a big issue, but am interested in how often the oil change intervals are checked.

Pros: Very professional

Cons: The MG car was not the best

Pros: Friendly and profesional service

Pros: convenient location to pick up/drop off

Pros: Service was prompt good helpful however no compliment upgrade book for Yaris was given a Picianto no complaint overall still good

Cons: It would be good if they have after office hours service. Also didn't receive any documents from Alamo which was said to be sent by email

Cons: Not professional

Pros: Efficient, quick, friendly pickup.

Cons: We requested a Scoda, but got an MG!

Pros: Easy, value for money, excellent workmanship.

Cons: None

Pros: nice and clean car

Cons: very hard to find the agent

Pros: Provide an upgrade as they did not have the exact car model we booked I.e Kia carnival upgrade to Staria.

Cons: Was inform Toyota Tarago is similar with Kia Carnival - at car collection. As I booked Kia carnival with bigger storage boot I rejected Tarago - but they claim they had the right to provide equivalent. I had to argue -equivalent in terms of seats as both are 8 seaters but luggage storage carnival much bigger than Tarago. They finally provide a staria which meets my storage needs 👍 Alamo should refrain fr advertise carnival if they do not have any they should advertise Tarago for transparenc.

Cons: Got a old car with lots of scratches and damages and are now being charged for a tiny little chip that most probably has been there before since we are not aware at all that it has happened during our rental.

Pros: Fast and efficient

Cons: None

Pros: fast car collection and drop off

Cons: - was advised to get car insurance but I already bought from the website. - the front left signal light was not working

Pros: Pls make sure not over charge, double cover insurance

Pros: friendly and efficient service at pickup and dropoff. Able to pick up after 2 pm on Sat

Cons: nothing

Pros: Great car to drive

Pros: Easy checkout

Pros: Friendly and helpful staff

Cons: Overall, we have good experience. However, it will be great if Alamo can consider to tint its fleet as this will give a better customer experience to another level. The car can be quite hot during summer and hot sunny day.

Pros: Online check in available

Cons: The check in counter upon confirmation is closed when we arrive, was redirected to the car rental outdoors to check in.

Pros: Friendly Staff at the Counter

Pros: Basic service delivered in a pleasant manner.

Cons: Service representative was late when picking up the car. No service representative present when car returned.

Cons: The GPS didn't work at all. Was a waste of my money.

Pros: Efficient Car Rental Agent

Cons: Very far away from the terminal.

Pros: Good car. Good rate. Good service.

Cons: Couldn't get anyone to answer the phone when we required urgent assisance.

Pros: The car rental office was unattended when I arrived. I had to make multiple phone calls before someone got in touch.

Cons: See above

Pros: Collection was at airport

Cons: Very abrupt person.

Pros: Very easy

Cons: The insurance was a little confusing

Pros: a quick and easy procedure

Cons: it was a bit of a trek to pick up the car

Pros: See comment above

Cons: Nothing to note

Pros: Staff at time of pick up gave a free upgrade to a bigger car.

Cons: Unprofessional service. I indicated my incoming flight details and would pick up the car at 6am. The kiosk was unattended until 6.30am. Staff at Alamo provided misleading information regarding early return of rental car. I called before deciding to return and was told there would be a refund if there is at least 24 hrs earlier than my scheduled return. On the day of my return, it was confirmed by staff on duty that the refund will come in a few days. They now refused refund unless conditions met

Pros: Got the car that we wanted. Friendly service all around.

Cons: Didn't wash the car before we pick it up.

Pros: Fantastic price, loved the car & customer service was great!

Cons: On arrival there was noone at the service desk next to baggage claim. I am a single mum with 4 young kids & also had no change to get a trolley for my luggage so the walk outside all the way to the end was tricky & painful as i also have an injured back.

Pros: The staff was very helpful, friendly

Cons: The booth for car pick up was too far away. They have a desk in the airport but was not used

Pros: Nothing to say.Its good.

Cons: Good.

Pros: Alamo provides me 1200km free Mileage

Cons: There are not many car parking spaces at dropping point . I need to buy extra deposit/ excess protection for the duration of the car rental .

Pros: easy to communicate over date changes great service