Gold Coast Airport (OOL), Gold Coast, Australia
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Driver's country of residence is United States of America (USA) and age is 30-65
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Alamo at Gold Coast Airport

Eastern Avenue, Gold Coast Airport, Bilinga QLD, Coolangatta 4225
0061 738 604 272
Pick-up instructions
Rental desk is located in the terminal.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:06:30-21:00
Tue:06:30-21:00
Wed:06:30-21:00
Thu:06:30-21:00
Fri:06:30-21:00
Sat:06:30-21:00
Sun:06:30-21:00
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.

New Zealand
Kia Carnival
May 22, 2024

Pros: very fast and nice

New Zealand
MG 3
April 20, 2024

Pros: Quick easy every step. Pic up right outside , drop off same

Cons: Chewing gum on back seat of car . Came of on our passengers clothing

New Zealand
MG HS
March 22, 2024

Pros: Made it very easy to get car

New Zealand
Toyota Yaris
March 6, 2024

Pros: Alamo were amazing. The two representatives that received us managed to dig us out of an absolute mess caused by misunderstanding / communication around payment method for the deposit and remaining fees, which Discover Cars said they flat-out couldn't do anything about. The car itself was great, and the parking was easy enough to find and access, including returning outside of business hours.

Cons: Zero. Nothing bad to say.

New Zealand
Kia Carnival
February 18, 2024

Pros: They were very helpful and went above & beyond to help us when our Airline canceled our flight resulting in a need to amend original rental car booking.

Cons: They were initially very slow when it came to picking up the car. They had none of the pre-checkin information which was completed online before our flight arrived.

Australia
MG HS
February 3, 2024

Pros: Very friendly staff and helpful

Cons: Nothing

New Zealand
MG HS
January 25, 2024

Pros: Excellent car condition

Australia
Hyundai i30
January 24, 2024

Pros: Easy pick up

New Zealand
Skoda Kamiq
January 14, 2024

Pros: Easy hassle free. And they gave me a free upgrade with was awesome!

Australia
MG 3
December 31, 2023

Pros: I hate this company as the car desk representative was full of smoking smell and rude, misleading information was given and lazy.

Cons: I was abused by the desk representative Tracy and she ruin my mood of my holiday trip. She was rude and unfriendly and refuse to give me the contact information of the head office or the manager and never get back to this company again.

Malaysia
Kia Carnival
December 31, 2023

Pros: It was easy and the agents were real friendly and answered all the questions I had

Australia
Skoda Kamiq
December 28, 2023

Pros: Good

Cons: Car was not same make and model as it was during booking

Australia
MG HS
December 11, 2023

Cons: the car hire place wanted to charge me another 200 dollars

Australia
Hyundai i30
November 19, 2023

Pros: Friendly staff

New Zealand
MG 3
August 29, 2023

Pros: Car was clean and tank was full. That is it, will never purchase from Alamo in the future.

Cons: Took forever to be served, one agent at desk in evening and he was very slow. Once served found the invoice we received wasn't even close to what we were going to be charged (at least $300aud more) he kept adding charges, we decided not to get insurance, he proceeded to use scare tactics, didnt work. Booking credit was not accepted by agent, although it was applied to initial invoice, we still have credit we will never use. Terrible, will avoid in future.

Australia
MG 3
August 10, 2023

Pros: Convenience/ price

Cons: The only criticism was the service at airport pick up could have been better- not rude, quite efficient just not particularly friendly or welcoming.

Australia
Skoda Kamiq
May 29, 2023

Pros: fast and friendly

Cons: nil

Australia
MG HS
May 19, 2023

Pros: Awesome customer service

Cons: Nothing

Australia
Skoda Kamiq
April 24, 2023

Cons: I have booked the car online and i filled all forms as requested. I was of the idea that the form will be waiting in the office, i will sign it, pay and all done. But it looked like that the guy was doing all paperwork over again.

Australia
Toyota Corolla
September 29, 2022

Pros: From start to finish hiring a car with Alamo was so easy. The price was very good, we got a great Toyota Corolla and added a car seat and booster seat. The customer service ladies at the airport were amazing. They sent confirmation emails in advance and were very responsive to all my queries. Car collection and drop was so quick and efficient. We arrived after hours so they sent information on how to collect the key with visual sheets that had photos and really easy instructions. 10/10!

Australia
Kia Carnival
August 20, 2022

Pros: Friendly staff

Cons: Would have liked a staff member, on drop off to confirm no recent damage.

Australia
Mitsubishi ASX
March 17, 2021

Pros: Easy pick up and cheap in price!

Cons: Nothing wrong with it

Australia
Hyundai Accent
October 23, 2019

Pros: Great value for money

Cons: Had problems renting the vehicle as a local and the service could have been better

New Zealand
KIA CARNIVAL
February 4, 2019

Pros: Great car with good fuel consumption

Cons: Usb cord didn't work for the gps

Australia
Holden Captiva
October 7, 2018

Pros: No line, easy service, in/out very we quickly

Australia
Kia Rio 3d
August 7, 2017

Pros: Once we found the desk of the Alamo through Red spot there were no queues

Cons: they wanted to us to sign that the car was in good repair at the desk, before we had even seen the car. When we dropped the car off no one was there to check the car over.

Most Popular Car Rental Deals

Gold Coast Airport
Economy
MG 3 or similar
MG 3
  • 5
  • 1
  • 4
  • A/C
  • Auto.
Alamo
$176.36 / per day
Gold Coast Airport
Compact
Toyota Yaris or similar
Toyota Yaris
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Alamo
$180.81 / per day
Gold Coast Airport
Standard
Skoda Scala or similar
Skoda Scala
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Alamo
$189.69 / per day
Gold Coast Airport
Compact SUV
Skoda Kamiq or similar
Skoda Kamiq
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Alamo
$194.13 / per day
Gold Coast Airport
Intermediate SUV
MG HS or similar
MG HS
  • 5
  • 3
  • 4
  • A/C
  • Auto.
Alamo
$203.01 / per day
Gold Coast Airport
Standard SUV
Mazda CX-8 or similar
Mazda CX-8
  • 7
  • 2
  • 5
  • A/C
  • Auto.
Alamo
$220.77 / per day
Gold Coast Airport
Premium Van
Kia Carnival or similar
Kia Carnival
  • 8
  • 3
  • 5
  • A/C
  • Auto.
Alamo
$265.18 / per day
The above prices are only approximate and were last updated at 22:44 on 2024-06-14. Prices may vary based on the booking dates, length of rental, and car class.

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: ~€ 3215.00 - € 3835.00), Premium location fee, Vehicle registration fee, Contract fee, VAT (value added tax), Free modifications.
Driver requirements
Minimum rental age is 21 years.
A young driver fee applies to drivers under the age of 25.

There is no maximum age.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

In addition to the regular driver license, an International Driving Permit is also mandatory if the driver license is written in a language other than that of the renting country and/or in characters that cannot be read in the renting country.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the renter and each additional driver must present the following documents: passport, credit card, valid driver license, booking voucher. Renters from the following country(ies): Australia must provide the following documents: passport, credit card, valid driver license, booking voucher, proof of home address (e.g. Utility bill) in order to collect the car.
Deposit and deductible policy
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
A deposit will be blocked on the customer's credit card and will be released within 30 days after drop-off.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
It is possible to pay and leave the deposit only with the following payment methods: Visa Debit Card, MasterCard credit card, VISA credit card, MasterCard debit card.
Only cards issued in the main driver's name are accepted.

Cash, Cheques, Prepaid cards is/are not accepted.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Cross-border policy
It is forbidden to cross country borders.
It is forbidden to drive to some locations in the country as well as on some specific roads. For more information, please contact the rental office.
Optional extras and services
Available special equipment: GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age).
Prices for extras are shown on the booking page.


All extras are available at the rental counter. Prices vary, depending on the rental period.

Delivery/collection service is not provided.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Additional information

In case of renting at the airport location, the customer must provide a valid flight number in order to make a reservation.
Rental period
The maximum rental period per agreement is 30 days.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Business hours
Service outside of business hours is available by request and for an additional charge.

Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 29 minutes.

Pick-up & Drop-off
Mon:  06:30 - 21:00
Tue:  06:30 - 21:00
Wed:  06:30 - 21:00
Thu:  06:30 - 21:00
Fri:  06:30 - 21:00
Sat:  06:30 - 21:00
Sun:  06:30 - 21:00

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Tue:07:00-21:00
Wed:07:00-21:00
Thu:07:00-21:00
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Sat:07:00-21:00
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Firefly
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Thu:06:00-22:30
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Working hours
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Tue:07:00-21:00
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Sun:07:00-21:00
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