COVID-19 Update

Coronavirus Update

Here is the latest information concerning COVID-19 and renting a car on

We are working around the clock to keep up with the constantly-changing situation throughout the world so we can provide you with up-to-date information regarding travel restrictions, rental branch opening hours, shuttle services, safety measures, and more. Our Customer Support team is ready to assist you any time, night or day.

If seeking general travel advice, we strongly recommend consulting the guidance of your government and the World Health Organization.

Your health and safety are of the utmost importance to us.

If you do travel, we want you to be as safe as possible while doing so. Thus, we have added information in our search results letting you know which rental companies are disinfecting their vehicles to prevent the spread of the virus.


A badge is shown next to all cars that we have confirmed are disinfected between each and every renter.

Search filter

Use the filter on the left-hand side of the search results to only see vehicles that are confirmed to be thoroughly disinfected.

We understand your need for flexibility.

We’d like to tell you that we’ve become more flexible, but the truth is that we were always flexible. If you need to change the dates of your rental or you decide to travel somewhere else, you can modify your booking in the My Booking section without charge (although the rental price may change).

Gold Coast Airport (OOL), Gold Coast, Australia
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Abaa Car Rentals at Gold Coast Airport

Shop 1/13-15 Griffith street, Coolangatta, QLD, 4225, Gold Coast
0061 755 995 335 / 0060 1 800 822 059
Pick-up instructions
Once you have collected your luggage, make your way to, and wait near the Currency Exchange Counter in the International arrivals lounge. Please call 0061 755 995 335 or 0060 1 800 822 059 once you are ready to collect your vehicle, the staff member will then come into the arrivals area near the currency exchange counter holding a sign with your name on it Please introduce yourself to the staff member who will walk you to your vehicle, complete the paperwork and payment, and explain your vehicle return instructions.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up
Key box

Rental Conditions

Please check the Rental Conditions for each specific vehicle prior to booking as some conditions, particularly the deposit and deductible, may differ based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: ~€ 1955.00), Theft Protection, Roadside Assistance (in the country of pick up), Third Party Liability, Personal Accident Insurance (PAI), Airport surcharge, VAT (value added tax), Free modifications.
Driver requirements
Minimum rental age is 21 years.
A young driver fee of 9.76 EUR per day applies to drivers under the age of 25, with a maximum of 136.59 EUR per rental.

Maximum rental age is 85 years.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

In addition to the regular driver license, an International Driving Permit is also mandatory if the national driver license is not written in English. Please note that the International Driving Permit is valid only if accompanied by the regular driver license.

In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher, flight information.
Deposit and deductible policy
A deposit will be charged on the renter's credit card through the end of the rental period.
The exact deposit is determined on pick up since the amount is dependent on the vehicle.

A local renter is defined as a renter who lives within 100 km of the pickup location and who is not flying into town with a return ticket.
For local customers, the Deposit amount ranges from 1000 AUD to 3000 AUD.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
It is possible to pay and leave the deposit only with following payment methods: Local Visa Debit card, MasterCard credit card, VISA credit card, local MasterCard debit card. Only cards issued in the main driver's name are accepted.

American Express is/are not accepted.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Optional extras and services
Available special equipment: GPS Navigation system, Baby seat (up to 1 year of age), Booster seat (4-10 years of age), Toll pass / E-toll device.
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

It is allowed to add up to 3 additional drivers.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Rental period
The maximum rental period per agreement is 28 days. If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Business hours
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 60 minutes.

Pick-up & Drop-off
Mon:09:00 - 17:00
Tue:09:00 - 17:00
Wed:09:00 - 17:00
Thu:09:00 - 17:00
Fri:09:00 - 17:00
Sat:09:00 - 14:00
Sun:09:00 - 14:00

Top Suppliers at Gold Coast Airport

Exceptional 9.2
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$87 - $114
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Gold Coast Airport, Tom Norris Dr, Coolangatta QLD 4225
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EastCoast Car Rentals
Excellent 8.5
+611800474258 / +61755558908
3 Karana Street, Tugun, 4224
$112 - $112
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Ace Rent a car
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