Gold Coast Airport (OOL), Gold Coast, Australia
Unable to find any location
Driver's country of residence is United States of America (USA) and age is 30-65
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Trustpilot

Europcar at Gold Coast Airport

Gold Coast Airport, Tom Norris Dr, Coolangatta QLD 4225
0061 0 755 693 370
Pick-up instructions
Rental desk is located in terminal.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:07:00-21:00
Tue:07:00-21:00
Wed:07:00-21:00
Thu:07:00-21:00
Fri:07:00-21:00
Sat:07:00-21:00
Sun:07:00-21:00
Key box
No

Customer Ratings and Latest Reviews

Value for money
Ease of finding
Agent helpfulness
Pick-up speed
Drop-off speed
Car cleanliness
Car condition

Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.

Australia
MG ZS
12/7/24

Pros: Fast service, on drop off keys were left with attendant so that no queening up at counter
New Zealand
Nissan X-Trail
6/20/24

Pros: Quick, easy, rep explained everything well, upgraded to bigger car for the same price, easy pick up & drop-off
Australia
MG HS
5/22/24

Pros: Professionalism
New Zealand
Cupra Formentor
2/27/24

Pros: Very friendly team member. Super helpful. Location in the airport was great.

Cons: No issues with the service
Australia
Isuzu MU-X
1/30/24

Pros: Smooth and effortless

Cons: As above
Australia
Suzuki Baleno
1/8/24

Cons: blamed damages of car on customer even though it wasn't true. Luckily I had pictures to back up my claim.
Australia
MG HS
11/6/23

Pros: ?

Cons: it cost us more money than we were told scam
New Zealand
Toyota C-HR
11/6/23

Pros: Friendly

Cons: Price didn't match your as invoiced
Australia
Isuzu MU-X
9/20/23

Pros: Easy

Cons: The hidden extra insurance needed not disclosed clearly
Australia
MG ZS
9/4/23

Pros: The car I had a Skoda kamiq
Australia
MG HS
8/8/23

Pros: Easy pick up and drop off lovely people at both places

Cons: Every thing
Australia
Ford Puma
7/17/23

Pros: The car was a new model and clean inside and out.

Cons: I didnt like that fact that i wasnt told the full story when came to paying for car. I was told that i only needed to leave a $500 bond which would be held and paid back into account 3-5 days after returning car, then i was to pay outstanding balance on car owing before taking car. But then i check my account to see they have taken the amount owing out of my account for a second time. Called up customer service, got a very rude sevice person telling me that its the contract how its happened
Australia
MG 3
7/16/23

Pros: Good service

Cons: A bit slow at the checkin
New Zealand
Audi A3
6/18/23

Pros: The overall vehicle was very fuel efficient and great to drive

Cons: The car was not the one I wanted but ended up with something decent. Boot space was smaller than advertised, a push to get our luggage in and no other options at the time
Australia
MG 3
3/10/23

Pros: Customer service was exceptional.

Cons: Nothing, very happy with service.
Australia
Suzuki Baleno
1/10/23

Pros: Very efficient and easy

Cons: They double charged me and the car wasn't very clean
Australia
Hyundai i30
11/21/22

Pros: Eurpecar are the cheapest and always swift. I won't go anywhere else
New Zealand
Nissan X-Trail
11/17/22

Cons: Overcharged....we returned the car 5 mins outside the 24 hour period and left the keys in the drop box as instructed by the agent, car was not officially checked in for another 1 hour 15mins and we got charged for the extra 24 hour period. When I tried contacting Europcar to query the charge, my enquiry has been ignored.
Australia
Suzuki Baleno
11/13/22

Pros: Fast and simple

Cons: Some of the pre existing damage wasn't already noted on the vehicle contract
Australia
Suzuki Baleno
11/8/22

Pros: They were extremely easy to deal with. Picked the car up with no worries.
New Zealand
MG HS
10/30/22

Pros: Friendly staff
Australia
Renault Koleos
10/21/22

Pros: Friendly staff, quick paperwork processing.

Cons: Mix up with the baby seat, which had to be reinstalled as rear-facing. It was more expensive than I would have thought.
New Zealand
Kia Carnival
9/19/22

Pros: Drop off was very easy and efficient

Cons: Nothing really stood out
Australia
Ford Transit Minibus
8/23/22

Pros: Our car accidentally got cancelled not sure who buy so our car cost us extra

Cons: Found it hard to find Europe cars return for over sized vehicles.
Australia
MG HS
5/19/22

Pros: Good car

Cons: 1. Other rental agencies stay back for a delayed flight. Europstaff go home. What's especially frustrating is that I was not notified, and I had to spend $250 on uber fees, then had to drive back to the airport next day. Terrible service. Then when dropping off the car I was not able to open the fuel cap. I called Europcar , no answer. I had to drive back to the drop off area and ask them... apparently I needed to turn the cap extremely hard. I should have been advised earlier!
Australia
Ford Everest
5/5/22

Pros: Drop off staff member made the biggest impression on me
Australia
Mitsubishi Outlander
1/14/22

Pros: Staff very friendly

Cons: The car was not suited for 7 people with luggage. We had to hold our suitcases on our lap The boot was so small. Should hire it out as a 5 seater or seater if you have no luggage. Also car required a service which the should have done before they rented it our.
Australia
Kia Cerato
5/20/21

Pros: IT WAS A SIMPLE PROCESS
Australia
Kia Carnival
5/14/21

Pros: Fantastic service, great staff. Great price!

Cons: Liked everything, it was a 10/10 experience.
Australia
Kia Cerato
3/4/20

Pros: Nice car

Cons: Busy desk, slow to pick up car
Show more

Most Popular Car Rental Deals

Gold Coast Airport
Compact
MG 3 or similar
MG 3
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Europcar
$43.17 per day
Gold Coast Airport
Intermediate
Skoda Scala or similar
Skoda Scala
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Europcar
$43.45 per day
Gold Coast Airport
Compact SUV
Nissan Juke or similar
Nissan Juke
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Europcar
$44.56 per day
Gold Coast Airport
Intermediate SUV
MG ZS or similar
MG ZS
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Europcar
$45.84 per day
Gold Coast Airport
Standard SUV
Kia Sportage or similar
Kia Sportage
  • 5
  • 3
  • 5
  • A/C
  • Auto.
Europcar
$45.92 per day
Gold Coast Airport
Intermediate
Cupra Born or similar
Cupra Born
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Europcar
$54.02 per day
Gold Coast Airport
Standard SUV
Toyota RAV4 or similar
Toyota RAV4
  • 5
  • 3
  • 5
  • A/C
  • Auto.
Europcar
$57.60 per day
Gold Coast Airport
Full-size Elite
Cupra Ateca or similar
Cupra Ateca
  • 5
  • 1
  • 5
  • A/C
  • Auto.
Europcar
$59.98 per day
Gold Coast Airport
Intermediate
Toyota Corolla or similar
Toyota Corolla
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Europcar
$60.06 per day
Gold Coast Airport
Intermediate SUV
Subaru Crosstrek or similar
Subaru Crosstrek
  • 5
  • 3
  • 5
  • A/C
  • Auto.
Europcar
$61.34 per day
Gold Coast Airport
Standard SUV
Subaru Forester or similar
Subaru Forester
  • 5
  • 3
  • 5
  • A/C
  • Auto.
Europcar
$66.79 per day
Gold Coast Airport
Full-size
Toyota Camry or similar
Toyota Camry
  • 5
  • 3
  • 4
  • A/C
  • Auto.
Europcar
$69.68 per day
Gold Coast Airport
Standard SUV
Ford Ranger or similar
Ford Ranger
  • 5
  • 4
  • 4
  • A/C
  • Auto.
Europcar
$69.71 per day
Gold Coast Airport
Full-size SUV
Ford Everest or similar
Ford Everest
  • 5
  • 4
  • 4
  • A/C
  • Auto.
Europcar
$71.41 per day
Gold Coast Airport
Full-size
Toyota Camry or similar
Toyota Camry
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Europcar
$75.99 per day
Gold Coast Airport
Premium SUV
Ford Everest or similar
Ford Everest
  • 5
  • 4
  • 5
  • A/C
  • Auto.
Europcar
$77.10 per day
Gold Coast Airport
Premium Elite SUV
Audi Q7 or similar
Audi Q7
  • 5
  • 3
  • 5
  • A/C
  • Auto.
Europcar
$113.07 per day
Gold Coast Airport
Full-size Elite SUV
Toyota Kluger or similar
Toyota Kluger
  • 5
  • 4
  • 5
  • A/C
  • Auto.
Europcar
$118.92 per day
The above prices are only approximate and were last updated at 1:42 PM on 12/12/24. Prices may vary based on the booking dates, length of rental, and car class.

Gold Coast Airport (OOL), Gold Coast, Australia

Change location?
Pick-up date
Drop-off date
Driver's country of residence is United States of America (USA) and age is 30-65

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Loss Damage Waiver (damage deductible: ~€ 3310.00), Third Party Liability (TPL), Vehicle registration fee.
Rate excludes
The following surcharges may apply: Premium Location surcharge.

E-Toll/Sunpass activation fee is 3.30 AUD per day.
An E-Toll is offered in order to avoid violation fees.
Mileage policy
If the customer plans to drive a large number of miles, he/she must return to the local car rental office to inspect the vehicle before reaching 10000 km.
Driver requirements
Minimum rental age is 21 years.
A young driver fee applies to drivers under the age of 25.

There is no maximum age.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

The driver license must be written in English alphabet.
In addition to the regular driver license, an International Driving Permit is also mandatory if the driver license is written in a language other than that of the renting country and/or in characters that cannot be read in the renting country.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.

In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher, flight information.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card and will be released within 30 days after drop-off.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.

If the customer takes the following extra equipment: GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age), Snow chains, then an additional amount of deposit will be held on their credit card.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
It is possible to pay and leave the deposit only with the following payment methods: MasterCard, Visa, American Express, Diners.
Cash is/are not accepted.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Cross-border policy
It is forbidden to cross country borders.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.

Using a ferry is allowed on the previous request and for an additional charge with special permission from the car rental company. Travel to the following territory(ies): Kangaroo Island, Stradbroke Island, Magnetic Island, Bribie Island, Phillip Island, Bruny Island is allowed.
Information on the exact fee amount is available by request. It is forbidden to drive to some locations in the country as well as on some specific roads. For more information, please contact the rental office.
Optional extras and services
Available special equipment: Baby seat (up to 1 year of age), Child seat (2-4 years of age).
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Additional information
If the customer would like to extend the rental period, he/she should return to the car rental office at the end of the rental period to sign a new agreement.
The contract will be extended with prices updated according to the prices for each period.
Business hours
Service outside of business hours is available by request and for an additional charge.

Pick-up & Drop-off
Mon:  07:00 - 21:00
Tue:  07:00 - 21:00
Wed:  07:00 - 21:00
Thu:  07:00 - 21:00
Fri:  07:00 - 21:00
Sat:  07:00 - 21:00
Sun:  07:00 - 21:00

Top Suppliers at Gold Coast Airport

OCR Car Rentals
OCR Car Rentals
Exceptional 9.2 / 198 reviews
+611300951782 / +61405480302
24 Leonard Parade, Currumbin Waters
$27 - $44
Working hours
Mon:07:00-17:00
Tue:07:00-17:00
Wed:07:00-17:00
Thu:07:00-19:00
Fri:07:00-19:00
Sat:07:00-19:00
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Crazy Clark's Car Rentals
Crazy Clark's Car Rentals
Exceptional 9.1 / 47 reviews
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Working hours
Mon:08:00-18:00
Tue:08:00-18:00
Wed:08:00-18:00
Thu:08:00-18:00
Fri:08:00-18:00
Sat:08:00-18:00
Sun:08:00-18:00
Alpha car hire
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Exceptional 9 / 95 reviews
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Working hours
Mon:07:00-17:30
Tue:07:00-17:30
Wed:07:00-17:30
Thu:07:00-17:30
Fri:07:00-17:30
Sat:07:00-17:30
Sun:07:00-17:30
EastCoast Car Rentals
EastCoast Car Rentals
Very good 8.7 / 222 reviews
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$20 - $264
Working hours
Mon:07:00-18:30
Tue:07:00-18:30
Wed:07:00-18:30
Thu:07:00-18:30
Fri:07:00-18:30
Sat:07:30-18:00
Sun:07:30-18:00
Hertz
Hertz
Very good 8.7 / 13 reviews
+610755996590
Gold Coast Airport, Terminal Building, QLD 4225
$66 - $297
Working hours
Mon:06:00-22:30
Tue:06:00-22:30
Wed:06:00-22:30
Thu:06:00-22:30
Fri:06:00-22:30
Sat:06:00-22:30
Sun:06:00-22:30
Bargain Car Rentals
Bargain Car Rentals
Very good 8.5 / 607 reviews
+611300729230
2/57-61 Ourimbah Rd Tweed Heads NSW 2485
$12 - $194
Working hours
Mon:07:00-18:45
Tue:07:00-18:45
Wed:07:00-18:45
Thu:07:00-18:45
Fri:07:00-18:45
Sat:07:00-18:45
Sun:07:00-18:45
SIXT
SIXT
Very good 8.5 / 234 reviews
+61755366044
Gold Coast Airport, Terminal Building
$38 - $53
Working hours
Mon:06:00-20:00
Tue:06:00-20:00
Wed:06:00-20:00
Thu:06:00-20:00
Fri:06:00-20:00
Sat:06:00-20:00
Sun:06:00-20:00
Abaa Car Rentals
Abaa Car Rentals
Very good 8.5 / 213 reviews
+61755995335 / +61488004360
Shop 1/13-15 Griffith Street, Coolangatta, Qld, 4225, Gold Coast
Working hours
Mon:09:00-16:45
Tue:09:00-16:45
Wed:09:00-16:45
Thu:09:00-16:45
Fri:09:00-16:45
Sat:09:00-13:45
Sun:09:00-13:45
Alamo
Alamo
Very good 8.5 / 59 reviews
+61738604272
Eastern Avenue, Gold Coast Airport, Bilinga QLD, Coolangatta 4225
$25 - $62
Working hours
Mon:06:30-21:00
Tue:06:30-21:00
Wed:06:30-21:00
Thu:06:30-21:00
Fri:06:30-21:00
Sat:06:30-21:00
Sun:06:30-21:00
National
National
Very good 8.5 / 5 reviews
+61755993604 / +61738604272
Eastern Avenue, Gold Coast Airport, Bilinga QLD, Coolangatta 4225
$54 - $62
Working hours
Mon:06:30-21:00
Tue:06:30-21:00
Wed:06:30-21:00
Thu:06:30-21:00
Fri:06:30-21:00
Sat:06:30-21:00
Sun:06:30-21:00
Jucy
Jucy
Very good 8.4 / 209 reviews
+611800150850
6-10 Sunshine Ave, Tweed Heads South NSW 2486
$24 - $31
Working hours
Mon:08:00-16:55
Tue:08:00-16:55
Wed:08:00-16:55
Thu:08:00-16:55
Fri:08:00-16:55
Sat:09:00-15:55
Sun:09:00-13:55
Thrifty
Thrifty
Very good 8.3 / 46 reviews
+61136139
Gold Coast Airport, Terminal Dr, Bilinga QLD 4225
$42 - $244
Working hours
Mon:06:00-22:30
Tue:06:00-22:30
Wed:06:00-22:30
Thu:06:00-22:30
Fri:06:00-22:30
Sat:06:00-22:30
Sun:06:00-22:30
Everything Fleet
Everything Fleet
Very good 8.3 / 7 reviews
+61131381
12 Rivendell Dr, Tweed Heads South NSW 2486
$42 - $133
Working hours
Mon:07:00-19:00
Tue:07:00-19:00
Wed:07:00-19:00
Thu:07:00-19:00
Fri:07:00-19:00
Sat:07:00-19:00
Sun:07:00-19:00
Dollar
Dollar
Very good 8.3 / 6 reviews
+611800501934
Gold Coast Airport, Terminal Dr, Bilinga QLD 4225
$41 - $262
Working hours
Mon:06:00-22:30
Tue:06:00-22:30
Wed:06:00-22:30
Thu:06:00-22:30
Fri:06:00-22:30
Sat:06:00-22:30
Sun:06:00-22:30
Enterprise
Enterprise
Very good 8
+61755993604 / +61738604272
Eastern Avenue, Gold Coast Airport, Bilinga QLD, Coolangatta 4225
$34 - $62
Working hours
Mon:06:30-21:00
Tue:06:30-21:00
Wed:06:30-21:00
Thu:06:30-21:00
Fri:06:30-21:00
Sat:06:30-21:00
Sun:06:30-21:00
Keddy
Keddy
Average 7.9 / 9 reviews
+610755693370
Gold Coast Airport, Tom Norris Dr, Coolangatta QLD 4225
$52 - $133
Working hours
Mon:07:00-21:00
Tue:07:00-21:00
Wed:07:00-21:00
Thu:07:00-21:00
Fri:07:00-21:00
Sat:07:00-21:00
Sun:07:00-21:00
Cheaper Car Rentals
Cheaper Car Rentals
Average 7.6 / 1 review
+61422313761
Unit 2/7 Leonard Parade, Currumbin Waters Qld 4223, Australia
$64 - $81
Working hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
Sun:00:00-23:59
yesaway
yesaway
Average 7.5 / 3 reviews
+61280144448 / +611300850275 / +61480669167
35 McLean St, Coolangatta, QLD 4225
$96 - $270
Working hours
Mon:08:30-18:00
Tue:08:30-18:00
Wed:08:30-18:00
Thu:08:30-18:00
Fri:08:30-18:00
Sat:08:30-18:00
Sun:08:30-18:00
Routes Car Rental
Routes Car Rental
Average 7.5
+6155693370
Terminal Building, Gold Coast Airport ,Gold Coast,Queensland, 4225,Au
$47 - $106
Working hours
Mon:07:00-21:00
Tue:07:00-21:00
Wed:07:00-21:00
Thu:07:00-21:00
Fri:07:00-21:00
Sat:07:00-21:00
Sun:07:00-21:00
NUCarrentals
NUCarrentals
Average 7.3 / 1 review
+61755231405 / +61756485083
151 Wharf St, South NSW
Working hours
Mon:08:00-16:00
Tue:08:00-16:00
Wed:08:00-16:00
Thu:08:00-16:00
Fri:08:00-16:00
Sat:08:00-12:00
Sun:08:00-12:00
  1. Car Rental
  2. Australia
  3. Gold Coast
  4. Gold Coast Airport
  5. Europcar
 
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