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Gold Coast Airport (OOL), Gold Coast, Australia
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Driver's country of residence is United States of America (USA) and age is 30-65
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EastCoast Car Rentals at Gold Coast Airport

3 Karana Street, Tugun, 4224
0061 1 800 474 258 / 0061 755 558 908
Pick-up instructions
Customers to please call for collection on 0061 1 800 474 258 and staff will advise instructions on where to wait for the shuttle. Client to return back to the office within office hours to receive a shuttle back to the airport. Last shuttle service will run 15 minutes prior to close.
Drop-off instructions
Customer needs to park the car outside the office, lock the car and slide the key under the roller door, it will then be the customers responsibility to make their own way to the airport terminal.
Business hours
Mon:08:00-18:00
Tue:08:00-18:00
Wed:08:00-18:00
Thu:08:00-18:00
Fri:08:00-18:00
Sat:08:00-17:00
Sun:08:00-17:00
Key box
Yes

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental. This way, you know that all reviews are authentic, verified, and trustworthy.

Australia
Toyota Corolla
January 14, 2022

Pros: Everything went smoothly

Cons: Very friendly staff

Australia
Mitsubishi Eclipse
August 18, 2021

Pros: professional and efficient - cars new and in tip-top condition

Cons: nothing

Australia
Mitsubishi Eclipse
July 27, 2021

Pros: Staff were quick and efficient, made the whole process easy.

Cons: I would prefer the car to be at the airport but know that is not possible. I couldn't find the key drop off box.

Australia
Mitsubishi Lancer
July 21, 2021

Pros: They accommodated us the best they could after discover cars stuffed up our rental

Australia
Toyota Camry
July 5, 2021

Pros: Friendly helpful staff

Cons: The office is a shuttle bus trip from the airport, which chews up 30mins to an hour on each end. They take a holding deposit off your card.. not ideal if you are using money in accounts instead of credit cards. Our car had over 100,000 km and really cheap tyres, so not confidence inspiring.

Australia
Mitsubishi Lancer
June 23, 2021

Cons: when I hired the car through website, the car I hired was Misbishi Lancer or similar, but what I got from the rental company was Hyundai Accent. Furthermore, although I purchased car insurance which covers fully, the agent compelled me to pay the insurance fee which they provide. What on earth is this?

Australia
Mitsubishi Eclipse
June 11, 2021

Pros: Charged for insurance which the car dealer said we don’t know what is this for

Australia
Toyota Corolla
April 19, 2021

Pros: Everything, no middle man next time. Eastcoast are great. Discover cars are aweful.

Cons: The fact that they are associated with Discover Cars

Australia
Hyundai Accent
March 17, 2021

Pros: Service was fantastic, price was competitive, car was clean and we received a free upgrade which was lovely.

Cons: Nothing

Australia
Toyota Corolla Sedan
January 27, 2021

Pros: Everything went well

Australia
Mitsubishi Lancer
October 22, 2020

Pros: great to deal with and easy

Australia
Hyundai Accent
July 28, 2020

Pros: Price was low and drop off was quick

Cons: Shuttle service pickup, wait time on pick up, old car low features

Australia
Hyundai Accent
June 2, 2020

Pros: Do not use this company they are terrible

Cons: Company takes your money and once they have it there will not return a cent not even your deposit

Australia
Hyundai Accent
March 20, 2020

Pros: Very nice staff, good reliable car, easy transaction, great price

Cons: Nothing!

Australia
Hyundai Accent
March 2, 2020

Pros: Helpful and made me more aware for next time I hire a car. Deal directly with the rental company.

Cons: NA

Australia
Kia Rio
January 31, 2020

Pros: Quick and friendly

Australia
Mitsubishi Outlander
January 20, 2020

Pros: Fast and friendly service

Cons: The car did not have Carplay, so navigation was hard

Australia
Mitsubishi Eclipse
November 11, 2019

Pros: New car, fast service

Cons: Navigation devices was not available. I believe every client should have an opportunity to get navigation devices.

Australia
Mitsubishi Outlander
October 29, 2019

Pros: Ease of collection of car

Cons: Car was damaged. Don’t like driving damaged cars

Australia
Hyundai Accent
October 9, 2019

Pros: Time efficiency at drop off.

Cons: Car is v basic. Car is quite old for a rental car. Some dents and lots of scratches. Connection of iPhone to car via USB doesn’t work well, only periodically recognises to give option of CarPlay.

New Zealand
Toyota Corolla Sedan
August 20, 2019

Pros: Very easy transaction, staff were prompt, polite and very helpful. Excellent customer service. Thank you

Malaysia
Suzuki Swift
August 18, 2019

Pros: was very efficient

Cons: n/a

Australia
Suzuki Swift
June 29, 2019

Pros: They were very helpful, we had rented through a third party with out realising and the staff member was helpful with our paperwork

Cons: N/a

United Kingdom
Toyota Corolla Sedan
May 27, 2019

Pros: As soon as I arrived at the office to pick up the car someone drove and parked it outside the reception ready for pick up.

New Zealand
Suzuki Swift
March 19, 2019

Pros: Great. Staff efficient and pleasent, car tidy and very good in every way.

Most Popular Car Rental Deals

Gold Coast Airport Car Rental
Economy
Suzuki Swift or similar
Suzuki Swift
  • 5x
  • 1x
  • 5x
  • A/C
  • Auto.
EastCoast Car Rentals
$58.06 / per day
View
Gold Coast Airport Car Rental
Compact
Mitsubishi Lancer or similar
Mitsubishi Lancer
  • 4x
  • 2x
  • 4x
  • A/C
  • Auto.
EastCoast Car Rentals
$60.20 / per day
View
Gold Coast Airport Car Rental
Intermediate
Toyota Corolla Sedan or similar
Toyota Corolla Sedan
  • 5x
  • 2x
  • 4x
  • A/C
  • Auto.
EastCoast Car Rentals
$63.43 / per day
View
Gold Coast Airport Car Rental
Intermediate
Mitsubishi Eclipse or similar
Mitsubishi Eclipse
  • 5x
  • 2x
  • 5x
  • A/C
  • Auto.
EastCoast Car Rentals
$87.80 / per day
View
Gold Coast Airport Car Rental
Full-size
Mitsubishi Outlander or similar
Mitsubishi Outlander
  • 5x
  • 2x
  • 5x
  • A/C
  • Auto.
EastCoast Car Rentals
$90.30 / per day
View
Gold Coast Airport Car Rental
Minivan
Kia Carnival or similar
Kia Carnival
  • 8x
  • 2x
  • 5x
  • A/C
  • Auto.
EastCoast Car Rentals
$109.30 / per day
View
Gold Coast Airport Car Rental
Minivan
Toyota Commuter or similar
Toyota Commuter
  • 12x
  • 3x
  • 4x
  • A/C
  • Auto.
EastCoast Car Rentals
$240.82 / per day
View

Rental Conditions

Please check the Rental Conditions for each specific vehicle prior to booking as some conditions, particularly the deposit and deductible, may differ based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: ~€ 2780.00), Theft Protection, Third Party Liability (TPL), Airport surcharge, Free modifications, State Tax, Total Taxes.
Rate excludes
The following surcharges may apply: Toll pass / E-toll device.
An E-toll charge will apply; personal consumption will be charged separately at the end of the rental period.
If renter travels through a toll collection point, the renter’s credit card will be charged for the toll and an administration fee of 1.85 AUD per cross.
Mileage policy
Mileage is limited to 200 km per day for 12 Passenger Van car group(s).
The cost for additional mileage (mileage extension) depends on the vehicle type.
Driver requirements
Minimum rental age is 21 years.
A young driver fee of 6.25 EUR per day applies to drivers under the age of 25, with a maximum of 31.25 EUR per rental.

There is no maximum age.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

Customers who have held their driver license for less than 2 years will have to buy the following insurance: Loss Damage Waiver (LDW).

A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.

A local renter is defined as a renter who lives within 150 km of the pickup location and who is not flying into town with a return ticket. Due to an increased theft risk, all domestic renters must provide the following additional documents: proof of home address (e.g. Utility bill), Australian Provisional Licence.

In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit or debit card on a main driver's name, booking voucher, passport hard copy (in case IDP is used).
Deposit and deductible policy
A deposit will be blocked on the customer's credit card until the end of the rental period.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
It is possible to pay and leave the deposit only with following payment methods: Visa Debit Card, MasterCard credit card, VISA credit card, American Express credit card, MasterCard debit card.
An administrative charge of 2.2 % will apply for payments made using the following credit card(s): American Express.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Geographical restrictions
Cross border rentals are allowed only upon previous request.
Additional charges will be applied in case the car is crossing state or region borders.

Travel to the following territory(ies): Kangaroo Island, Stradbroke Island, Magnetic Island, Bribie Island, Phillip Island, Bruny Island is allowed.
Moving the car from one island to another is forbidden.
Crossing country borders is forbidden to the following territories: Tasmania, Western Australia, Northern Australia.

In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Optional extras and services
Available special equipment: GPS Navigation system, Baby seat (up to 1 year of age), Booster seat (4-10 years of age), Young driver fee.
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

Additional charges will be applied.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Business hours
Service outside of business hours is not available.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 29 minutes.
If the customer is late for a return for more than 29 minutes, extra day charges will apply, in addition to any other rental charges.

Pick-up & Drop-off
Mon:  08:00 - 18:00
Tue:  08:00 - 18:00
Wed:  08:00 - 18:00
Thu:  08:00 - 18:00
Fri:  08:00 - 18:00
Sat:  08:00 - 17:00
Sun:  08:00 - 17:00

Top Suppliers at Gold Coast Airport

National
Exceptional 9.2
+61755993604
Eastern Avenue, Gold Coast Airport, Bilinga QLD, Coolangatta 4225
$125 - $185
Enterprise
Excellent 8.8
+61755993604
Eastern Avenue, Gold Coast Airport, Bilinga QLD, Coolangatta 4225
$52 - $61
Europcar
Excellent 8.6
+610755693370
Gold Coast Airport, Tom Norris Dr, Coolangatta QLD 4225
$57 - $187
Working hours
Mon:06:30-22:00
Tue:06:30-22:00
Wed:06:30-22:00
Thu:06:30-22:00
Fri:06:30-22:00
Sat:06:30-22:00
Sun:06:30-22:00
Keddy
Excellent 8.6
+610755693370
Gold Coast Airport, Tom Norris Dr, Coolangatta QLD 4225
$84 - $84
Working hours
Mon:06:30-22:00
Tue:06:30-22:00
Wed:06:30-22:00
Thu:06:30-22:00
Fri:06:30-22:00
Sat:06:30-22:00
Sun:06:30-22:00
Avis
Avis
Excellent 8.5
0755879333
Terminal Drive
$101 - $193
Working hours
Mon:07:00-21:00
Tue:07:00-21:00
Wed:07:00-21:00
Thu:07:00-21:00
Fri:07:00-21:00
Sat:07:00-21:00
Sun:07:00-21:00
Alamo
Excellent 8.2
755993604
In Terminal Eastern Avenue
Working hours
Mon:09:00-16:00
Tue:09:00-16:00
Wed:09:00-16:00
Thu:09:00-18:00
Fri:09:00-16:00
Sat:09:00-16:00
Sun:10:00-18:00
Budget
Budget
Excellent 8.5
61293539399
Terminal Drive Gold Coast Airport
Working hours
Mon:07:00-21:00
Tue:07:00-21:00
Wed:07:00-21:00
Thu:07:00-21:00
Fri:07:00-21:00
Sat:07:00-21:00
Sun:07:00-21:00
Dollar
Dollar
Excellent 8.5
+1800501934
Gold Coast Airport, Terminal Dr, Bilinga QLD 4225
Working hours
Mon:06:00-22:30
Tue:06:00-22:30
Wed:06:00-22:30
Thu:06:00-22:30
Fri:06:00-22:30
Sat:06:00-22:30
Sun:06:00-22:30
Abaa Car Rentals
Excellent 8.5
+61755995335 / +601800822059
Shop 1/13-15 Griffith street, Coolangatta, QLD, 4225, Gold Coast
SIXT
Excellent 8.3
+61755558908
15 Maud St, Tugun QLD 4224
NUCarrentals
NUCarrentals
Very good 7.6
+61755231405
5 Greenway Drive,Tweeds Head,South NSW
Ace Rent a car
Ace Rent a car
Very good 7.5
61755982247 / 3172487251
423 Golden Four Drive
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