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Alamo at Verona Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Cons: Vehicle was a diesel with adblue additive. I asked the attendant at point of pick up was the ad blue topped up. They replied, yes.. Three days into my trip the blue top up appeared on the dashboard so had to come back to pick up point and top up with that adBlue. Wasting about half a day to travel backwards and forwards and topping up with ad blue. I had hoped for a vehicle which was of a slightly higher stand which would make it easier for me to get in and out of the vehicle.
Pros: Friendly and professional approach - person we met definitely showed Alamo in a great light.
Pros: Took long time. Only one women doing all.
Cons: We did not get the car we booked for Peugeot car 3008, and got a smaller car , Seat Cupra that was too small for us. The claim was thst it is similar to what we asked for, that was not!!
Pros: The agent was courteous, efficient and helpful . The process of picking up and returning the car was very good and all questions were answered.
Pros: service, airport location, quick pick up time, quality of car, fuel policy
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
The driver license must be written in Latin alphabet.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
In addition to the regular driver license, an International Driving Permit is also mandatory if the customer is not a resident of the following country(ies): United Kingdom, EU countries.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
For driver licenses from countries not party to the International Driving Permit treaty, an official translation of the license must be presented with the original license.
In addition to documents mentioned previously, the customer will need the following: valid driver license, credit or debit card on a main driver's name, Passport or ID card, booking voucher, additional ID showing home address (e.g. Utility bill), photocard driving license.
Crossing country borders to Norway, Switzerland, United Kingdom, EU countries is free of charge.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
During winter season (from 15.11 until 15.04.) Snow chains are included in price.
All extras are available at the rental counter. Prices vary, depending on the rental period.
By law, winter tires are mandatory on all roads from 15.11 to 15.04 in the following regions: South Tyrol.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.
In order to have service out of hours, the renter must provide the following information: Flight number, train number.
A maximum of 59 minutes is available for service outside of business hours.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 59 minutes.
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