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Ace Rent a car at Las Vegas Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Jazzy (our check-in agent) was extremely knowledgeable, personable, funny and efficient. She got us in and out quickly. She was a refreshing welcome to the start our vacation.
Cons: I didn’t like having to take two shuttles to get to the rental office, but I don’t think you have another option. So, it is what it is.
Pros: I wasn’t aware of the fact I’d have to take 2 shuttles to get to Ace, and it was an extra 25 min from the other rental car locations. Once there, it was quick and easy. Just need to plan extra time for pickup/drop off.
Cons: Quick and easy pickup once you arrive, nice customer service. Dropoff was super fast.
Pros: By the time of waiting for a 2nd bus, and arriving, wasn't in the mood to look for positives
Cons: The extra bus trip, from the car rental garage. Depending on the wait, adds another half hour picking up and dropping off. The area where the rentals are, felt more like a commercial repair shop.
Pros: The car was good for the price
Cons: having to take multiple shuttles from the airport due to it being off site is an inconvenience
Pros: Cost of renting was reasonable.
Cons: The wait and process to pick up your rental car. It took over 2 hrs from arrival to driving out of the parking lot.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
In addition to the regular driver license, an International Driving Permit is also mandatory if the customer is not a resident of the following country(ies): USA.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher, return flight ticket, proof of liability insurance.
In order to pick up the car, domestic renters must present the following documents: passport, valid driver license, credit card on a main drivers name, booking voucher, proof of home address (e.g. Utility bill), proof of liability insurance.
The renter must provide proof of the following insurance policy(ies): Collision Damage Waiver (CDW), Third Party Liability (TPL), valid in the following country(ies): USA for the duration of the rental.
In case the customer does not have one of the insurances, mentioned above, the customer will need to purchase insurance at the counter.
If no insurance option is chosen, the renter is responsible for the full value of the vehicle, passenger liability, and third party liability.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Only cards issued in the main driver's name are accepted.
It is possible to pay and leave the deposit only with the following payment methods: Discover, MasterCard credit card, VISA credit card, American Express credit card.
Maestro, Cash, Cheques, Diners, Debit cards, Prepaid cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Additional charges will be applied in case the car is crossing state or region borders.
Crossing country borders is allowed to the following States: USA - Arizona, USA - California, USA - Nevada, USA - Utah.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
Additional charges will be applied.
Booked extras are not guaranteed. All extras are subject to availability at the rental counter.
Pick-up & Drop-off
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