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Dollar at Las Vegas Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Nothing to like, you put my family in danger and should never have given me a car that wasn’t road worthy
Cons: Given a car with no brakes, when I called customer support they told me it would be fine to drive it with no brakes to a garage!! I wasted 2 days of my vacation sorting out the car. Terrible experience, you put my whole family’s lives in danger! We was extremely lucky nobody got hurt. The mechanic at the garage said you should be prosecuted for sending a vehicle out unchecked.
Cons: Had to have a tire replaced because we noticed the noise as soon as we got on the highway. Grateful it didn’t blow out before we had it replaced.
Pros: Representatives were helpful and friendly.
Pros: 2 hours wait to pick up the car at Dollar ! Never again. Rude agents that tell u to wait and not carring. People leaving the line die to too much wait and no help
Cons: On the last day, car will not recognize the keys and I had to wait 3 h for car towing to come. Bad experience
Cons: When I arrived at Dollar, they told me that they had no cars available (they told this to several other people as well). I asked if they could get a car from another company as I had a reservation and they said that they don't do that. I was stuck at the car rental place and had to find my own transportation to get to my hotel.
Pros: Very good and helpful.
Cons: Windshield fluids were low, the oil change was not done before we got the car and the next day of renting the car the oil change light went on. The car did smell of cigarette smoke, which we hated because we do not smoke.
Pros: Fast and efficient.
Pros: Easy to dropping of the car
Cons: Really old car filled with scratches. It made a lot of missounds driving it. We called Dollar about it. The only way we could change the car was driving back to the pick-up, which was impossible since we were on a round-trip. Really bad service.
Pros: Quick and simple drop off process.
Cons: Confusing pricing information at the counter on how much I owed and the credit I had with DiscoverCars.
Cons: Grossly overcharged. Hidden fees.
Pros: More Thant an hour in front desk Many people and only 2 people take care of clients
Pros: The price
Cons: The line when renting the car
Pros: good car easy return
Cons: gas was not full tank. i will contact dollar.missed 56 miles
Pros: Absolutely nothing. Rude and short staffed with unclear directions about everything and refused to let me rent the car without adding addition insurance coverage stating they “weren’t allowed to rent it out without additional coverage” costing me an extra $200
Cons: Dollar way overbooked the rentals, waited just under 4 hours in line once we got to the dollar desk before we got our car.
Pros: I paid for the finders fee for discovery cars and the car rental charge.definitely a scam. Would never use again
Pros: A $9.99 service fee for a $9.50 bridge toll. You can't be serious?
Cons: A $9.99 service fee for a $9.50 bridge toll. You can't be serious?
Pros: No customer service , impossible to get in touch with. Long wait time to pick up car.
Cons: The car had issues with warped rotors, very uncomfortable to brake when on highway.
Pros: check in/out very quick, possibility to choose the car i prefereed.
Cons: price a bit high
Pros: Agents were very friendly and helpful.
Cons: Agents gave us conflicting stories about how to return the car
Pros: Clean car
Cons: Hassle at pick up time due to wanting to sell extras…
Pros: Car was in good condition, and was clean.
Cons: Took more than an hour to wait for desk agent to process rental. Tried to upsell me on insurance. Flat out lied about thir party liability insurance, told me that my own insurance does not cover this and it was mandatory. I never recieved a receipt by email as was promised during pick up and drop off. Now they have charged me for not having a full tank despite the receiving agent giving me a written receipt for a full tank, since the "system was down".
Cons: Car smelt very strongly of weed,
Cons: The check in staff was VERY pushy about the extra insurance which I had to decline no less than 5 separate times then he was still rude about it. Then getting the car they told me I needed to take a suv which I didn’t want. Put all our stuff in the “only car” then went to leave told by the attendant we had to turn back because it needed an oil change. Had to switch into the SUV, finally got on our way then the check engine light was on and the suv felt like it was struggling.
Pros: Very nice.
Cons: Very nice.
Pros: Car was great
Cons: Agent in Las Vegas was not helpful
Pros: Two hours to pick up the csr
Cons: Two hours to pick up the car
Cons: They closed the agency as I was standing in line, 2 people ahead of me. Despite having prepaid and being late to pick up due to airline issues. When notifying the company no one cared.
Pros: They gave my boyfriend and I an upgrade for our birthdays.
Cons: The line at the airport took 45 minutes.