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SIXT at Lisbon Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: They offered me an upgrade for free. Drop-off was the fastest ever in my entire life (Mr. Jose Pons was very efficient).
Cons: The rules and how to charge the car (car was a full electric) were not 100% clear, not even to the front desk attendant.
Pros: Once we did get to an agent after a 2h30min wait she was very proficient and helped us quickly and efficiently. The return of the car was also quick and proficient which was appreciated.
Cons: I understand that the SIXT IT outage was not the fault of the people manning the pick up counter in Lisbon, but the front of house at the counter could have been a bit more clear with everyone waiting what was going on. It seemed like she was not sure how to handle the situation. All she needed to do is keep people informed and walk around inquiring if people are doing okay. But I had to go ask her numerous times what is going on and what is the update.
Pros: Easy and practical service.
Cons: Had to change the car because it was malfunctioning and the second car also came with an issue a which wasn’t really great.
Pros: Very fast and good service!
Pros: Speedy and polite service
Cons: Nothing
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