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WheeGo at Frankfurt Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: To my understanding and according to my experience they should have provided an alternative car free of charge
Pros: They were very patient and helpful
Cons: Nothing
Pros: Value for money.
Cons: Car was covered with advertising.
Pros: There didn't want to do an extension of the lease and asked me to come back in person to extend the contract. I had a unexpected death in the family and had to stay longer than planned!
Cons: No extension possible on line, had to come back to airport. I chose another car rental agency because this is not up to date handling of a lease contract. And they wanted double the price of what I paid online!
Pros: the price
Cons: offices were closed when we arrived. when agent showed up he was super unfriendly and unapologetic. long long distances to walk to get to car.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A Young driver fee is not applied.
Maximum rental age is 75 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Driver licenses will be accepted if issued in the following country(ies): Canada, United Kingdom, USA, EU countries. Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
Driver licenses from the following country(ies): China will be accepted only if the translation is approved by the Consulate or Embassy.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the renter and each additional driver must present the following documents: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher. ID documents must be hard copies; documents held on mobile devices will not be accepted.
Credit card must be valid after rental period for at least 60 days.
Prepaid cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.
If the customer is late for a return for more than 59 minutes, extra day charges will apply, in addition to any other rental charges.
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