Frankfurt Airport (FRA), Frankfurt, Germany
Unable to find any location
Driver's country of residence is United States of America (USA) and age is 30-65
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Trustpilot

Europcar at Frankfurt Airport

AIRPORT CITY MALL, BEREICH A
004969697970
Pick-up instructions
Rental desk is located in Terminal 1 building.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up. Due to limited access to Frankfurt Airport Terminal 2, no car return is possible at Terminal 2 and 3. Follow the signs to Terminal 1 or Car Rental Return via A3 and A5 motorways(Autobahnen) or the B43 Federal Road(Bundesstraße) and then use the driveways to reach the car rental return station.
Business hours
Mon:
07:00-22:00
Tue:
07:00-22:00
Wed:
07:00-22:00
Thu:
07:00-22:00
Fri:
07:00-22:00
Sat:
07:00-22:00
Sun:
07:00-22:00
Key box
No

Customer Ratings and Latest Reviews

Value for money
Ease of finding
Agent helpfulness
Pick-up speed
Drop-off speed
Car cleanliness
Car condition

Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.

United States of America (USA)
Hyundai i10
3/11/26

Pros: Straight forward, easy to find in Frankfurt.terminal 1 and easy return on either terminal 1 or terminal 2.

Cons: Staff pressure for upgrade and selling other services. Didn’t want to release the rental car at exact time. So we waited for an hour for us to be able to check in and get the car rental.
United States of America (USA)
Volkswagen T-Cross
1/8/26

Pros: They were helpful and had quick service,the price was good also.
United States of America (USA)
Skoda Karoq
12/17/25

Pros: Great car

Cons: Quick drop off.
United States of America (USA)
Audi Q2
12/9/25

Cons: Forcing me into larger vehicle
Israel
Ford Transit
9/2/24

Cons: I ordered a Mercedes Vito and I didn't get it they said that the next day they contacted me and not only didn't they not contact me I dialed them and they transferred me from one to the other and made fun of me and instead of getting a car 9 places I got 7 places and they took the same price instead of crediting me
Israel
Skoda Kodiaq
8/21/24

Pros: Not responding! May car wasn't even available I had to take a much smaller car paid same money and it was just returned so was dirty and my luggage didn't fit since it was small. Also tool us 3 hours to get it and go on the road!

Cons: It's shit!!!
Canada
Volkswagen Arteon
11/15/23

Pros: The agent was excellent but they did not have the car model that I requested and had to pay extra.

Cons: Lack of agents. Line up system.
United States of America (USA)
Volkswagen Golf
11/12/23

Pros: Easy rental process, my car was upgraded from VW Golf to VW Troc at no extra charge
United States of America (USA)
Volkswagen T-Cross
11/8/23

Pros: Booked a SUV but did not get the car, was told it was not available, which was nur true, in the lot were The rentals I booked a month in advance. Unfriendly clerks

Cons: Dropping of the car was fast and the lady was friendly
Canada
Skoda Kamiq
11/3/23

Pros: Very personable staff, didn’t try to push any extras. Upgraded our vehicle at no charge!
South Korea
Hyundai i30
10/21/23

Pros: car condition

Cons: trash-like booster and evenmore no carseat as requested
United States of America (USA)
Skoda Karoq
10/17/23

Pros: not much, not friendly or helpful.

Cons: Lack of customer service, seems like we (all the customers) were bothering them. Not helpful at all.
United States of America (USA)
Volkswagen Tiguan
10/13/23

Pros: Good car choices, unlimited mileage

Cons: Rental cars are too far away from service desk.
United States of America (USA)
Volkswagen Arteon
9/21/23

Pros: drop off

Cons: I reserved a car , coming from overseas united states to germany by myself. My plane was late by 1.5 hours. Even though I had reservations AND downpayment, they gave my car away. Because I was picking up in germany and returning in swizerland, they said the only other car they have was double the price. I felt pressured and scammed.
United States of America (USA)
Hyundai i30
9/18/23

Pros: Manuela our Customer service representative at the Frankfurt aM terminal 1 office was outstanding and very helpful to provide us with excellent service.
United States of America (USA)
Audi A3
9/2/23

Pros: Agents are friendly and helpful

Cons: Up-Sale is very aggressive. It’s annoying and make you feel forced to buy a product that you don’t want.
United States of America (USA)
Renault 5
8/24/23

Pros: The care is cleaning and works very well! The agent is professional and efficient, the pick up and drop off time is short!

Cons: After I drove about 500 miles, it reminded me to change engine oil. I would suggest The agent should maintain the car in time.
United States of America (USA)
Audi Q2
8/18/23

Pros: Fast and efficient

Cons: I didn't get the car I booked.
Israel
Volkswagen Caravelle
8/10/23

Pros: I didn't like the over charges - additional tax and coverage

Cons: I didn't like the over charges - additional tax and coverage
United States of America (USA)
Hyundai i30
7/25/23

Pros: The car was clean and reliable

Cons: I paid for gps navigation but didn't receive it. The car tires required air halfway on my journey.
Thailand
Volkswagen Polo
6/21/23

Pros: pick up and drop off are easy and smooth

Cons: the car model is not very good as with other car renting companies for example OK MOBILE who offerd me a brand new Polo with good navigation system with the same categories as this time from Europcar
United Arab Emirates
Audi Q2
2/19/23

Pros: They cheated me on the price

Cons: Service good but They cheated me on the price
Hong Kong
Peugeot 408
10/5/22

Pros: I’m now writing to complain Europcar that the staff was impatient and impolite for help during my pick up in the airport. I was told to pay more than the amount as stated in my booking (which is around €20). I asked for the reason but he didn’t explain to me and simply asked me to pay for this.
South Korea
Skoda Octavia STW
8/1/22

Pros: price was reasonable.

Cons: took almost an hour to find the car, one of the elevators did not work to go to the 3rd floor. had to use the stairs which was a labyrinth and got lost several times. had to return tot he help desk and have an agent accompany me to find the
United States of America (USA)
Audi A6 STW
6/5/22

Cons: Both pick up and drop off required long waiting times. At pick up the personnel was quite unfriendly, I didn’t receive the car type I ordered and I wasn’t offered an explanation either.
United States of America (USA)
Audi Q2
3/26/22

Pros: Nothing. Had to go to a gas station and put air in tire myself after I picked it up

Cons: That I was stold right when I got there that they had no car available. I was early and told them I could wait but was told that the only car available was the one I rented which cost me a lot more
Canada
Volkswagen Polo
10/20/21

Pros: Nothing

Cons: I was not made aware that additional options were being added to my contact. I was cheated
Canada
Nissan Qashqai
10/12/21

Pros: Agent didn’t acknowledge the credit voucher we had and ended by charging us full fee

Cons: Nothing special
United States of America (USA)
Volkswagen Golf
10/11/21

Pros: They have good cars

Cons: Tey don't have cars when you want to pick them up and they don't have drop off in T2
Canada
Audi Q2
9/30/21

Pros: Fast and furious

Cons: The car needed a liter of oil and oil change due right the first day of renting.
Canada
Volvo S90
8/5/21

Cons: The only thing I didn't like was the Insurance policy. I got full coverage and I was told it is a third-party coverage and if anything happens I have to deal with the insurance company not them and if I get their insurance there is no liability on me and I got their insurance as well.
Canada
Mercedes-Benz A-Class
9/28/18

Pros: satisfaction...

Cons: nothing so far
Show more

Most popular car rental deals

Mini
Hyundai i10 or similar
Hyundai i10
  • 5
  • 1
  • 4
  • A/C
  • Man.
Europcar
$40.93 per day
Economy
Volkswagen Polo or similar
Volkswagen Polo
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  • 1
  • 5
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$41.81 per day
Compact
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$47.98 per day
Compact
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Volkswagen Golf
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$48.41 per day
Compact
Hyundai i30 or similar
Hyundai i30
  • 5
  • 1
  • 5
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$50.34 per day
Compact
Volkswagen T-Cross or similar
Volkswagen T-Cross
  • 5
  • 3
  • 5
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$51.37 per day
Compact SUV
Volkswagen T-Roc or similar
Volkswagen T-Roc
  • 5
  • 2
  • 5
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$53.46 per day
Intermediate
Nissan Qashqai or similar
Nissan Qashqai
  • 5
  • 2
  • 5
  • A/C
  • Man.
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$54.32 per day
Intermediate SUV
SEAT Ateca or similar
SEAT Ateca
  • 5
  • 2
  • 5
  • A/C
  • Man.
Europcar
$54.76 per day
Intermediate
Peugeot 408 or similar
Peugeot 408
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Europcar
$55.36 per day
Intermediate SUV
Skoda Karoq or similar
Skoda Karoq
  • 5
  • 3
  • 5
  • A/C
  • Auto.
Europcar
$55.79 per day
Compact Elite
Audi Q2 or similar
Audi Q2
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Europcar
$57.09 per day
Intermediate Elite
Audi A3 or similar
Audi A3
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Europcar
$58.16 per day
Compact Estate/Wagon
Volkswagen Golf STW or similar
Volkswagen Golf STW
  • 5
  • 3
  • 5
  • A/C
  • Man.
Europcar
$59.15 per day
Intermediate Elite SUV
Audi Q3 or similar
Audi Q3
  • 5
  • 3
  • 5
  • A/C
  • Auto.
Europcar
$59.19 per day
Compact Estate/Wagon
SEAT Leon STW or similar
SEAT Leon STW
  • 5
  • 3
  • 5
  • A/C
  • Auto.
Europcar
$67.97 per day
Intermediate Estate/Wagon
Skoda Octavia STW or similar
Skoda Octavia STW
  • 5
  • 2
  • 5
  • A/C
  • Man.
Europcar
$69.17 per day
Standard SUV
Volkswagen Tiguan or similar
Volkswagen Tiguan
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Europcar
$70.94 per day
Standard Estate/Wagon
Skoda Superb STW or similar
Skoda Superb STW
  • 5
  • 3
  • 5
  • A/C
  • Auto.
Europcar
$73.87 per day
Full-size
Volkswagen Arteon or similar
Volkswagen Arteon
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Europcar
$118.35 per day
Premium Elite SUV
Mercedes-Benz EQC or similar
Mercedes-Benz EQC
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Europcar
$167.98 per day
Standard Elite Van
Mercedes-Benz Vito or similar
Mercedes-Benz Vito
  • 9
  • 4
  • 4
  • Auto.
Europcar
$192.42 per day
Compact Estate/Wagon
Volkswagen Gol or similar
Volkswagen Gol
  • 5
  • 2
  • 4
  • A/C
  • Man.
Europcar
$93.70 per day
Intermediate Elite
Audi A3 Sedan or similar
Audi A3 Sedan
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Europcar
$104.23 per day
Full-size Elite
Audi A5 or similar
Audi A5
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Europcar
$126.65 per day
Standard Van
Nissan Primastar or similar
Nissan Primastar
  • 9
  • 2
  • 5
  • A/C
  • Man.
Europcar
$131.60 per day
Premium Elite
Audi A5 Sportback or similar
Audi A5 Sportback
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Europcar
$138.57 per day
Full-size Elite Estate/Wagon
Volvo V60 or similar
Volvo V60
  • 5
  • 3
  • 5
  • A/C
  • Auto.
Europcar
$146.85 per day
Standard Van
Ford Transit or similar
Ford Transit
  • 9
  • 3
  • 5
  • A/C
  • Auto.
Europcar
$147.03 per day
Premium Elite Estate/Wagon
Mercedes-Benz E-Class STW or similar
Mercedes-Benz E-Class STW
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Europcar
$156.21 per day
Premium Elite SUV
Audi Q5 or similar
Audi Q5
  • 5
  • 3
  • 5
  • A/C
  • Auto.
Europcar
$172.76 per day
Luxury Elite Estate/Wagon
Audi A6 Avant or similar
Audi A6 Avant
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Europcar
$172.76 per day
Luxury Elite
Audi SQ7 or similar
Audi SQ7
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Europcar
$372.27 per day
The above prices are only approximate and were last updated at 7:34 PM on 4/9/26. Prices may vary based on the booking dates, length of rental, and car class.

Frankfurt Airport (FRA), Frankfurt, Germany

Change location?
Pick-up date
Drop-off date
Driver's country of residence is United States of America (USA) and age is 30-65

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Mileage: 2000 km per rental, Loss Damage Waiver (damage deductible: € 1050.00), Third Party Liability (TPL), Free modifications.
Rate excludes
The following surcharges may apply: Premium Location surcharge, Energy Surcharge, Winterization fee, Environmental Contribution fee.
Driver requirements
Minimum rental age is 18 years.
A young driver fee applies to drivers under the age of 24.

There is no maximum age.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

Driver licenses will be accepted if issued in the following country(ies): Iceland, Norway, Switzerland, United Kingdom, EU.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).

A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
For driver licenses from countries not party to the International Driving Permit treaty, an official translation of the license must be presented with the original license.
Please note that the International Driving Permit is valid only if it is accompanied by a regular driver's license, is issued by an official authority or government-authorized organization, and is in physical (not digital) form.
In addition to documents mentioned previously, the customer will need the following: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher, proof of home address (e.g. Utility bill).

A digital driver's license will not be accepted — you must bring your physical driving license.
Deposit and deductible policy

Payment policy
At the time of pick up, customers will be required to pay the amount of the rental.
It is possible to pay and leave the deposit only with the following payment methods: Diners, MasterCard credit card, VISA credit card, American Express credit card.
Payments with the following payment method(s): Cash are accepted only for the following car group(s): Economy, Compact, Mini, Standard, Fullsize.

Debit cards, Prepaid cards is/are not accepted.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Optional extras and services
Available special equipment: GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age).
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

During winter season (from 01.11 until 31.03) Winter tires are included in price.

Additional charges will be applied.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Electric vehicles will be provided with at least 99% battery level. You must return the vehicle with at least 80% battery level.
Additional information
Winter tires are mandatory in icy/snowy conditions from 01.11 to 31.03.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.
Rental period
The maximum rental period per agreement is 56 days.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Business hours
Service outside of business hours is available by request and for an additional charge.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 59 minutes.

Pick-up & Drop-off
Mon:  
07:00 - 22:00
Tue:  
07:00 - 22:00
Wed:  
07:00 - 22:00
Thu:  
07:00 - 22:00
Fri:  
07:00 - 22:00
Sat:  
07:00 - 22:00
Sun:  
07:00 - 22:00

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  1. Car Rental
  2. Germany
  3. Frankfurt
  4. Frankfurt Airport
  5. Europcar
 
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Deleting your profile is irreversible, and you will no longer be able to access any current or past reservations made with this profile. Deletion may take up to 24 hours after you submit the request. We’ll inform you once it’s done. Are you sure you want to proceed?
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