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Enterprise at Frankfurt Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Consistent in their policies, no hidden agenda. Good directions, new clean car
Cons: Long lines at pick-up - agents were apologetic and did all they could to make it right.
Pros: Good car and great roadside assistance. They provided the replacement car quite quickly.
Pros: Both Gea, who handed over the car, was so friendly and explained everything very clearly and patiently and Tim, who handled the car return efficiently and in such a friendly manner were great andmade tbe whole process smooth and enjoyable. Thank you to both of them.
Pros: Efficient and friendly
Cons: None
Pros: The pick up agent was good
Cons: They charge me double fuel pricesfor full tank but it was more than half tank
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
In addition to the regular driver license, an International Driving Permit is also mandatory if the driver license is written in a language other than that of the renting country and/or in characters that cannot be read in the renting country.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
All non-EU residents staying in the EU for longer than 6 months must present a driving licence from an EU country.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license. In addition to documents mentioned previously, the customer will need the following: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher, local address (apartment; hotel; villa; etc.).
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Prices for extras are shown on the booking page.
During winter season (from 01.11 until 31.03) Winter tires are included in price.
Booked extras are not guaranteed. All extras are subject to availability at the rental counter.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 29 minutes.