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Thrifty at Denver Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Thrifty was great!
Cons: Using discover cars to book and not refunding me and having to go through thrifty for a refund, even though it was my impression they were not the ones who needed to be refunding me.
Pros: I got a car
Cons: I was supposed to get a jeep but ended up getting a regular car. The car I got was not equipped for cold weather. Car was not clean at the time of pick up. Also, front windshield wipers were old and do not clean the front windshield. It was a suffer driving this car in cold Weather
Pros: Dropping off the car was quick and easy.
Cons: After leaving the rental counter and going to pick up the car was an incredibly frustrating experience. The agent who was supposed to help us select our car seemed super distracted, unfamiliar with the process and rather than finishing with us, would interrupt and try to get the next customer who emerged from the rental counter area to wait so he could help them rather than let a colleague help them -- all the while, we were left there waiting in mid-selection!
Cons: Staff were not very helpful
Pros: See above
Cons: All good
Cons: Trying to get ahold of a living person by phone was horrible experience!!
Pros: Decent value
Cons: Need more agents Longest line ever
Cons: Waited over 3.5 hours for a car. Ruined half of my short 3 day trip because we didn't get to hotel until 4 am the first day.
Pros: Shuttle was easy and car was decent
Cons: Took forever to get the car. Not sure what takes so long at the counter. Once I got to the counter I was out in minutes.
Pros: I liked the availability of a car
Cons: They were extremely backed up, very slow.
Cons: We wait 45 minutes for shuttle at airport to pick me up and takes 2 hours to pick up the car
Pros: Clean car. The ability to choose from a fleet. The simplicity of the hiring process.
Cons: The extra charges that that were tagged to the rental, an extra $100 that was unanticipated. And I had a coupon.