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NUCarrentals at Denver Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Nothing that we couldn't have received from all other rental places, clean & nice car.
Cons: Representative when picking up car led us to believe that we only had 2 options, 1 was a car less than what we reserved and the other had the equivalent engine, but was a higher class vehicle. Pushed us towards the hight class vehicle saying the one with a lesser engine would not be good for driving in the mountains but charged us extra for the "upgrade". Should have honored the price we paid ahead of time for the vehicle we reserved, even if NU didn't have equivalent vehicle we reserved.
Pros: The car and drop off were good.
Cons: The pick up was so awful, I dreaded the drop off process the entire trip. I heard from people in line a pickup to be wary of added fees. So far, by bill is what I expected. Waiting to have my deposit returned.
Pros: Almost nothing
Cons: Almost everything. Terrible experience, rude service, and did not get even close to the car that I had intentionally rented, and way over paid because you did not have the car in stock.
Pros: The rental condition was great.
Cons: The shuttle car is very small for so many customers. Very long wait to get to the rental car.
Pros: Quick and easy drop off.
Cons: We had booked a Charger but it was not available when we got there.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
An e-Toll device is not mandatory.
An E-toll charge will apply; personal consumption will be charged separately at the end of the rental period.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
In addition to the regular driver license, an International Driving Permit is also mandatory if the driver license is written in a language other than that of the renting country and/or in characters that cannot be read in the renting country.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher. Renters from the following country(ies): USA must provide the following documents: passport, valid driver license, credit card on a main drivers name, booking voucher, proof of home address (e.g. Utility bill), insurance declaration page in order to collect the car.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
The following credit cards issued on the main driver's name are accepted: MasterCard, Visa, American Express, Discover. Any other cards or cash payments are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Prices for extras are shown on the booking page.
All extras are available at the rental counter. Prices vary, depending on the rental period.
Additional charges will be applied.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 120 minutes.
Pick-up & Drop-off
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