SIXT at Hobart Airport

Pros: SIXT shop manager help us change another SUV with GPS system, which I email the request in before but rejected . This is out of my expectation, the shop manager really helpful.

Cons: A little bit long path from parking bay to departure hall. not good for rainy day.

Pros: Service quality depends very much on the individual agent. Interestingly we had the same agent at pickup and delivery. He was friendly knowlegable and efficient. Great customer service

Cons: The Hobart City site is a little difficult to spot when driving in one direction down Argyle St. (from the nearest servo). Improved signage would be a great help.

Pros: Freindly staff

Pros: Very efficient, friendly and exceeding expectations.

Pros: Car body had been damaged but not repaired.

Pros: Reliable, vehicle clean and new.

Cons: None. it is my first choice.

Pros: After booking online picking up the car was made easy.

Cons: Way to long for the holding deposit of $200 to be returned

Pros: So easy and so friendly

Pros: A reasonably priced premium car.

Cons: Had to wait for the Sixt representative to turn up.

Pros: Nice car at a reasonable price

Cons: There was a long line of people waiting to pick up their vehicles. Service was good once we were served.

Pros: SixT man at desk was friendly and helpful despite the fact that I didn't take him up on the upgrade offer because of the different charging cable I would have needed for my iphone X.

Cons: I picked up the car in the dark 8.30 pm and I took photos of scratches on car doors that I could see but in the daytime these scratches were much more obvious and I had not been told about any of them- I was given the impression the car was in pristine condition with no scratches.

Pros: Quick and friendly

Cons: N/A

Pros: Overall they were excellent. The two gentlemen Ali and Robin were really good.

Cons: Since your rates were the best the queue was long and that’s why it took a while to get to the counter but once we got there all was handled well.

Pros: Being honest

Cons: Better contact and relationship with agent like discovercars

Pros: Very friendly counter agent. Turning in the car was very easy, once we knew the process.

Cons: Being from the USA, we were a bit confused when we arrived at the airport to return the car, and there was no one in the parking lot to greet us and check-in the car. We learned by asking a couple of people that we needed to go into the airport terminal, to the car rental desk, to hand in the keys. It would have been helpful to receive some instruction on this from the counter agent when we checked out the car.

Pros: all the above

Pros: Value for the money.

Cons: That the information entered did not go across and had to give the information again.

Pros: Fast and efficient for both pickup and return

Cons: Having to sign a second contract [slight discrepancy in accident excess amount]

Pros: Very easy and they didn't try to upsell (insurances etc). I returned the car to the service area, but they said they would take care of it.

Cons: Took a long time to be served, with only one agent (and it was late).

Pros: Excellent, will use the service again in future.

Cons: N/A

Pros: Friendly efficient customer service

Cons: I wasn't happy with the car model I was given. I had asked for a Pajero Sport and received a LDV Chinese 4x4. It took me a good 20min trying g to work out the controls looking through the manual. The controls are not layer out very well. I felt like I was driving a tank. I did eventually get used to it but couldn't wait to return it. I didn't feel safe driving it, and when the side mirrors were locked in place for some reason while I was driving and wouldn't open was scary.

Pros: Cordial and efficient.

Cons: Car imperfections should have been fixed before renting out.

Pros: Good clean car

Cons: Basic car mats could have been provided, makes it easy to clean quickly

Pros: Staff were very friendly

Pros: Expert service Very pleased

Pros: Easy pick up

Pros: Great selection of cars at competitive price

Cons: Didn't have full coverage throughout Australia.

Pros: the yellow engine light indicator was transiently on. luckily it was off afterwards

Pros: The car had no performance issues for our 23 day hire. Spoke to the same representative (Rihanna) at the airport on picking up and returning the vehicle. She was pleasant.

Cons: The car had some pre-existing damage that was not pointed out to me and not easy to spot on first inspection. It didn't affect the performance of the car. Sixt seemed to accept it was pre-existing when I returned the car. It took about 40 minutes in the queue at the airport before we got to speak with a representative.

Pros: That charging the car on the chargefox network was included in the rental

Cons: That the electric charging info sheet didn't include BMW only mg and Tesla, there was no explanation about charging cable's , and charging station procedures around tasmania etc

Pros: Easy. Pick and service at Hobart was excellent

Pros: professional and kind

Cons: n/a

Pros: Prompt and clear instructions

Cons: Busy desk with slow moving queue.

Pros: customer service representative on pick up

Cons: car interior was fairly worn. large hole in carpet on driver's side.

Pros: The car was new

Cons: There was grease on the inside of the drivers window.

Pros: Friendly helpful efficient

Pros: Friendly and helpful attitude

Cons: N/A

Pros: Very user friendly

Cons: First time with electric car. The charge time is too long. Tasmania doesn't have may charge stations at accommodation sites

Pros: Helpful and the pickup and drop off was quick and easy

Pros: We were upgrade to a big car at no extra expense.

Pros: The guys who I dealt with a pick up were friendly, informative and personable. It was a very easy pick up and things were thoroughly explained. Then we dropped the car off the girl at the desk was as equally as friendly and personable and was a pleasure to deal with the company. The car was clean and in great condition.

Pros: easyness of the process

Cons: nothing

Cons: The android auto system of the car was glitching and would reset in the heat.

Pros: Friendly people

Pros: Good reliable car

Cons: Very good and efficient!

Pros: Simple process start to finish

Cons: Nothing

Pros: Nil needed

Cons: Nothing.

Pros: Easy, good car

Pros: Quick and easy

Pros: Sixt is a great service provider

Pros: friendly efficient service great value and condition of car

Cons: no issues

Pros: Thé car

Cons: I had 3 issues. Firstly when they quoted the extra insurance they did so without GST, so the ultimate price was considerably higher. I stated I had already chosen higher insurance but they couldn’t find it. I did and paid twice! Finally when I rang them cos I was stuck on the side of the road, they didn’t answer the phone nor respond to an urgent email over 4 days. The kindness of a stranger saved me.

Pros: friendly

Cons: computer system was giving your staff rep hell

Pros: Not much

Cons: No one at the desk for drop off.

Pros: Efficient, friendly.

Cons: n/a

Pros: Nothing

Cons: The car was filthy still had the last oersons belongings in it. We didn't get a kona we got a gutless MG. We got a car thousands of ks over its service with bald tyres

Pros: Everything was excellent

Pros: Great customer service and great car

Pros: Absolutely awesome and will use Again

Cons: Can’t fault them.

Pros: returning the car was pretty smooth and quick

Cons: they gave me a "better" car(because their system was down and things had to be done manually), I booked Toyota Kluger but got LDV D90. It's indeed bigger, but not sure whether it's actually "better". I didn't complain, but a little strange.

Pros: Friendly easy to deal with no issues

Cons: nothing, car was fine, not perfectly clean inside but didn't bother us they were super busy.

Pros: Prompt, friendly service

Cons: vehicle was a fair walk to get to it with luggage

Pros: Great car for a great price

Cons: Would be good if they had the service that you can provide uour details online and only need to pickup the key like some other rental co’s.

Cons: They did not provide a receipt or summary after deducting the agreed $5,000 for the damage claim. I had to call 3 times to request.

Pros: Great service

Pros: I got exactly what I booked, which doesn’t always happen when I rent a car - while it took a while for me to get the car - there was a line up and only one rep to service it was super easy to find access and also return

Pros: Good quality cars

Cons: Nothing

Pros: Car was good, good staff, easy to find, easy drop off.

Cons: No option for purchasing the fuel.

Cons: Perhaps put car settings back to neutral. White line detector made steering difficult. Took a while to find out how to adjust. Some drivers may find the steering correction a bit alarming if not used to it.

Pros: Their efficiency and the good communication as for our special request

Cons: Nothing Everything was perfect

Cons: Car was dirty inside and had melted chocolate in the glove box

Pros: As above

Cons: Nothing

Pros: Nothing. Poor service

Cons: Why was not deposit refunded

Pros: Friendly staff and easy drop-off process.

Cons: The car delivered was a vastly inferior substitute for car booked. No discount was provided on hire.

Pros: Fast and quick service, cheap and reliable, value worth

Cons: None

Pros: friendly staff, easy to access

Cons: nothing

Pros: Excellent price Good quality vehicle

Cons: Insurance was different structure to the car hire company which was a little misleading

Pros: Efficient with good customer service.

Cons: As above.

Pros: Online booking was easy.

Cons: The initial confirmation said that the agency was situated inside the airport terminal, but it was actually off site and required a courtesy bus to get there.

Pros: Reservation of the car was 9867407754. Please contact me at Ngky.cher@gmail.com to sort this supposed reservation out. Kindly also refund me the 155 which I paid for a car via your company, that was not booked with ECCR

Cons: Poor customer service, not able to call your company. Poor arrangements made. Incredible waste of time making my own separate arrangements on my holiday. Incredibly irritated and displeased with the service provided. Am not able to provide an accurate assessment on the last few questions regarding a car I did not receive.

Cons: I didn't know the rental shop was not at the airport so has to ask around the rental stores where it was.