Here is the latest information concerning COVID-19 and renting a car on DiscoverCars.com.
We are working around the clock to keep up with the constantly-changing situation throughout the world so we can provide you with up-to-date information regarding travel restrictions, rental branch opening hours, shuttle services, safety measures, and more. Our Customer Support team is ready to assist you any time, night or day.
If seeking general travel advice, we strongly recommend consulting the guidance of your government and the World Health Organization.
Your health and safety are of the utmost importance to us.
If you do travel, we want you to be as safe as possible while doing so. Thus, we have added information in our search results letting you know which rental companies are disinfecting their vehicles to prevent the spread of the virus.
A badge is shown next to all cars that we have confirmed are disinfected between each and every renter.
Use the filter on the left-hand side of the search results to only see vehicles that are confirmed to be thoroughly disinfected.
We understand your need for flexibility.
We’d like to tell you that we’ve become more flexible, but the truth is that we were always flexible. If you need to change the dates of your rental or you decide to travel somewhere else, you can modify your booking in the My Booking section without charge (although the rental price may change).
Please check the Rental Conditions for each specific vehicle prior to booking as some conditions, particularly the deposit and deductible, may differ based on the class of vehicle.
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Loss Damage Waiver (damage deductible: € 850.00), Airport surcharge, Third Party Liability, Premium location fee, VAT (value added tax), Free modifications.
Minimum rental age is 19 years. A young driver fee applies to drivers under the age of 21.
There is no maximum age. A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
For vehicles in groups Compact, Intermediate, Minivan a driver license valid for 2 years is required. For vehicles in groups Standard, Luxury, Premium, Fullsize, Special a driver license valid for 3 years is required. Driver licenses will be accepted if issued in the following country(ies): EU. Driver licenses from all other countries must be accompanied with International Driving Permit (IDP). In addition to the regular driver license, an International Driving Permit is also mandatory if the driver license is written in a language other than that of the renting country and/or in characters that cannot be read in the renting country. A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit. Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the renter and each additional driver must present the following documents: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card until the end of the rental period. The exact deposit is determined on pick up since the amount is dependent on the vehicle. In the event that extra insurance is purchased, the deposit might be reduced or even not be blocked on the customer's credit card.
At time of pick up, customers will be required to pay the amount of the rental and a deposit. The following credit cards issued on the main driver's name are accepted: MasterCard, Visa, American Express, Eurocard. The following payment methods are accepted: Airplus, Visa Debit Card, MasterCard debit card, American Express Debit card. All credit cards must be capable of the following: PIN verification; cards without this capability will not be accepted.
For the Standard, Luxury, Premium, Fullsize, Special car group, a minimum of two credit cards issued on the main driver's name are required. Cash, Cheques, Prepaid cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Cross border rentals are allowed only upon previous request. Additional charges will be applied in case the car is crossing state or region borders.
Crossing country borders is allowed to the following countries: Andorra, Austria, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Liechtenstein, Lithuania, Luxembourg, North Macedonia, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain-Mainland, Sweden, Switzerland, United Kingdom, San Marino. crossing state borders is forbidden for certain car groups. In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Optional extras and services
Available special equipment: GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age), Winter tires. Prices for extras are shown on the booking page.
Adding additional drivers is allowed. There is an additional charge for each driver. Underage additional drivers are subject to both Young Driver and Additional Driver fees. When picking up the vehicle, all drivers must be present and must provide valid documentation.
Delivery/Collection service is available only by previous request. Additional charges will be applied.
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges. Alternatively, the renter may purchase a tank full of fuel at the time of rental and return the tank empty. In no case will a refund be given for unused fuel.
Service outside of business hours is available by request and for an additional charge. Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 0 minutes.