Schiller Rent at Budapest Airport

Pros: The agent at the rental desk was very helpful and provided all necessary information and answered all questions. Also after returning car back he let me know if everything’s fine after inspection as it was my first rental and wanted to ensure everything’s good. Excellent customer service and the car was the one that I requested.

Cons: The car had few scratches and dent, but it was described in the contract, so it’s just a small remark.

Pros: Everything very good

Cons: Very good company. We had a full coverage from discover car and they did not ask for extra payment.

Pros: I was amazed how the car provided for rental was very new, very clean, very convenient!

Pros: רכב נקי וחדש, סוכן ידידותי

Pros: Drop off ok. Pick up was so noisy at the airport, that we had to discuss in the corridor.

Cons: The speeding ticket issue.

Pros: Everything was clear and perfect

Pros: Great service. Will use again!

Pros: Perefect cooperation

Cons: They charged we extra fee (€50) for driving outside of Hungary which wasn't indicated. I rented cars from various vendors through discovery cars and never had to pay for such a need.

Pros: Car in great shape and with Android Auto. Also, the car that was mentioned in the booking was the exact car that was provided, none of that "similar" car thing. Excellent English speaking agent that provided all of the necessary information for tolls and driving across multiple countries.

Cons: Nothing really.

Pros: I would like to thank Jeff for his good manners and for helping me park the car when I returned it. He had previously worked in Tunis, but I don’t remember his name well.

Cons: Every thing good

Pros: It was very fast and above all relaxed.

Pros: Wonderful service Great cars Lovely staff Would rent again

Pros: Excellent agency…. I wish they had cars in other countries other than Hungary!

Cons: Everything was excellent

Pros: All as promised, almost brand new car!

Pros: They are good in all aspects.

Pros: They are good in all aspects.

Pros: Very easy, thorough and efficient.

Cons: All was perfect.

Pros: Quick service. Everything we needed was granted. When pur flight was delayed we were allowed to prolong the rental without a problem and the car was perfect for us.

Pros: Nothing! I'm so disappointed that they downgrade the car, and lied that the car is similar to what I order and paid

Cons: It was quick

Pros: Kedvesek és segítőkészek.Egy nagyobb kategóriájú autót kaptam mint amit szerettem volna de jobban jártam.A fiatal férfi nagyon segítőkész volt az autó megmutatásában.A le adásnál is minden rendben volt.

Pros: Loved their cars...practically felt new...would surely prefer Schiller for my adventure...

Pros: Very helpful emlloyees. Fast service and on highest quality.

Pros: Service itself was fine, agent was friendly though a smile would welcome a client a bit better.

Cons: Little information on how far the car actually was, and how to easily find it.

Pros: Agent was briliant

Pros: Good value,great customer service.

Pros: The staff gave good advice and there were no tricks

Pros: Good service

Cons: Car not very stable at high speed

Pros: Excellent customer service

Cons: We handed over the car, and he immediately claimed that we smoked in the car, which is not true, that when we arrived at the airport we stood upstairs because we didn't know at first how we were going to get down with the car, the windows were open and people outside were acting, and me personally and also my friend, not acting at all without any connection , and you charged us 200 euros, that's not right. I will never take a car with you, I fly a lot and rent a lot of cars, this is the first

Pros: Easy to find, easy to pick up

Pros: Excellent car. Very efficient and helpful staff.

Pros: Agile and flexible

Cons: That I couldn’t cancel a day a get a refund

Cons: There's nothing I didn't like, but it looks like maybe I'm in for some surprises (such as a credit card charge)

Pros: Very nice guys and helpfuly

Cons: Hmmm......... Nothing

Pros: Really great service ocerall!!

Cons: Nothing

Pros: Competent and polite staff, new cars, and very transparent and efficient collection and drop off. Also, located at the terminal, which is very convenient.

Cons: Nothing really :)

Pros: רכבים ברמה גבוהה מאוד

Pros: good service

Cons: the car should not be considered as SUV, Citroen C4 is too small

Pros: Staff were very friendly and helpful

Pros: Every theing it’s perfect

Pros: Fast, good, kind service provider.

Pros: Everything

Cons: Everything

Pros: From the first interaction to the last we found Schiller agents to be efficient, courteous and very patient. It was a great experience.

Cons: Nothing!

Pros: Service always great although I use them several times a year it takes quiet some time and repeat of writing personal info. Car was perfectly maintained although higher mileage than I've had before.

Cons: Time taken to repeat and write down my personal info every time.

Pros: Everything was "smooth".

Cons: All was good. The price, but I know that the market went up.

Pros: Very easy and quick access,!

Cons: Long way with heavy 💼!

Pros: Well maintained and clean car

Cons: N/A

Cons: All was well

Pros: First time using Schiller. Was great experience overall. Nice clean car. Used it to travel 8 countries with no issues. Good price. Super nice staff (both at pick up and drop off). All as described with no issues.

Cons: Would prefer they include tolls for other countries being visited, obviously for associated fees, but would make it so much easier. Only minor issue is walk to car site in Budapest (behind Ibis Hotel) is fairly far and no sidewalk when crossing the road into the parking lot. Overall tho, great experience.

Pros: Very easy process. This was my second time renting a car from Schiller. The staff are friendly and cars are in excellent and clean condition.

Pros: great service

Cons: the distance of the car from the main desk was somewhat inconvenient - could have been brought up for us as we were getting out - lucky we did not have the 4 large luggages on us

Pros: Prompt effective.

Cons: -

Pros: شكرا لكم

Cons: كل شي

Pros: Efficient and fast. The communication was clear.

Pros: Fantastic service

Cons: SUV Should keep little big type car

Pros: Pick needed walking to parking eith my baggage!

Cons: Dropp off needed time to park. You should take the car to parking not customer

Pros: The helpfulness and personal assistance of the young man at the desk, he could see I was slightly disabled and travelling on my own, he checked to see if he was on duty to help me when I returned the car, he was and again was so helpful, his mum has raised a lovely son.

Cons: It was pouring with rain when I picked up the car, so not able to go through a few basic questions, like how to release the petrol cover flap, turned out it was in a strange place on the floor, found it after 10 mins of searching with the help of the man at the petrol station. Also some of the other controls would have been useful to know about for driving, you can’t fiddle when keeping your eye on the road.

Pros: Car was in a fantastic condition, and staff were very friendly.

Pros: Good, reliable car supplied

Cons: Nothing

Pros: Efficient, no nonsense.

Cons: There was not anything that we did not like. They were very honest about the insurance costs and said that as a broker Discover Cars charged less.

Pros: I was able to pick up and drop the car off at the airport

Pros: من أفضل شركات التاجير وسوف اتعامل معه دائما السيارة جديده والتعامل راقي جدا

Cons: لا شئ

Pros: Excellent service

Pros: Rather quick to get the key.

Pros: الموظفون جيدون جدا والترحيب كان ممتاز والسياره كانت نظيفه جدا سهوله الاجراءات

Cons: سعر الرديعه كان مرتفع قليلا لو امكن تقليل سعر الوديعه

Pros: Polite, efficient service. Nice, clean car, easy pickup and drop off.

Cons: Everything was great.

Pros: Everything was perfect.

Cons: Nothing

Pros: everything

Cons: nothing

Pros: New cars, professionals. Great value for money.

Cons: They charged me for cleaning the car for 125 euros, it's like two days' rent - It's theft

Pros: They are very fast, efficient and welcoming

Cons: They charged 50 euro for extra cleaning while the car was practically clean. There was no place at all to charge this amount.

Pros: everybody were helpful and kind

Cons: nothing that I did not like

Pros: it was very kind and very fast

Cons: Pleasant, efficient and fast service

Pros: Efficient, speedy service with conditions as promised. Relatively new car in solid condition.

Pros: Schiller is quite professional and helpful.

Pros: Spoke English, advised us of everything we needed to know.

Pros: Easy to use and always nearly new cars

Pros: All in all it was excellent

Cons: The deposit that is left through the credit card is very high and I don't remember that they took a deposit of such a high amount from me in the past and I still don't know if the deposit was returned because we returned the vehicles after the operating hours to the box located in the field as we were instructed. But overall it was excellent.

Pros: Extremely helpful, great price. Very satisfied with this experience and would be happy to rent from Schiller Rent again.

Pros: التعامل الطيب سهولة الاستلام والتسليم جودة السيارة

Cons: الوديعة كانت عالية جداً

Pros: Everything.

Cons: I didn’t faced any issues. Thank you

Pros: very nice human interface and short procedures at the desk

Cons: none

Pros: easy and fast service

Pros: Very kind staff

Pros: Very efficient, car in great state. Easy to deal with, straight forward. No issues

Cons: Nothing at all. Experience really good

Pros: Border crossing ability and easy, unlimited mileage offer, variety of cars.

Cons: Polite and efficient service, languages spoken

Pros: Great customer service. Easy car access

Cons: we had to walk quite a distance from office to where the car was parked, we expected the car to be brought to us and not us to walk with all the luggage.

Pros: SMOOTH SERVICE WITH NO SURPRISES

Cons: NOTHING

Pros: Easy and well explained

Pros: everything as above

Cons: nothing

Pros: As the babyseat was booked at reservation it would have been to have ready in the car when we picked it up.

Pros: Service was fast and efficient

Pros: Great service

Pros: Very professionnal

Pros: Very good experience with rental agency. Will use again!

Pros: Helpful polite staff

Cons: N/A

Cons: רחוק מאוד מהטרמינל ולא הוצע אפילו שאטל

Pros: Really easy and straightforward company. Not the cheapest or most expensive but great value and good quality reasonable mileage cars.

Pros: No one waited for us at the airport arrivals and had no clue where to find them ended up asking people on the street about where's the car rental lots or desk.

Pros: Easy, fast, hassle free.

Cons: They overcharged me with no reasoning

Pros: The guy we got the car from handled us with great care! I can just recommend.

Pros: when returning the car, the "Schillerman" came to our car, did the inspection and we went further. Very efficient.

Cons: nothing

Pros: לא לקחו המתינו לנו בנמל התעופה, חיכינו זמן רב למונית וקנסו אותנו ב50 יורו כי הגענו מאוחר

Pros: Unexpected upgrade on car size

Pros: Very good company

Pros: Have used them before and no hidden extras

Pros: Great efficient smily service at the counter. Easy and quick pick up and drop off of the vehicle.

Pros: Car was almost new

Cons: Everything was good

Pros: All the rest. Car was great. Drop off was smooth.

Cons: Pick up desk is not in the airport and it is not so clear where and how the take the shuttle service to the office. After that there was a waiting time of about half an hour to the next available shuttle to the Rental office (they have a deal with the airport taxi company). And finally, they didn't have the exact baby seat we needed (baby seat for over 1yo - not booster)

Pros: The overall condition of the car was good, the price was competitive on the market.

Cons: None.

Pros: very good company. The workers are friendly and work quickly. cars are in good condition.

Cons: The company is not located at the airport. you have to take a taxi to get there. when returning the car, you need to wait for a transfer to the airport.

Pros: It is easy to get to their rental desk utilising a free taxi.

Cons: It took a bit long, and they did what was in the contract but nothing extra (like upgrade or motorway vignette or extra courtesy).

Pros: The car was upgraded from the ordered one, was spacious and very efficient

Cons: The representative at the airport left waiting area earlier than expected and eventually there was a problem with the shuttle to the rental station . But to be honest , they reimbursed us with free vignette , so it was very satisfying . Also it took some time to get back to the airport after the car return due to driver’s shift changes , but eventually it was OK.

Pros: simple and fast

Pros: Effecient nice rental agents. Great car, very proffesional and straightforward car rental service

Cons: Difficult to find and get to the agency. Only a shuttle to the airport so quite a journey without the car

Pros: They were helpfull and very informative

Pros: new and clean cars, efficient and courteous

Cons: No era son

Pros: Perfect

Cons: Nothing is lacking!

Pros: Goede opvang en service van het personeel.

Cons: Niets.

Pros: Everityng

Cons: It was perfect

Pros: Customer service was fast, efficient, and very friendly. Car was clean and in very good condition.

Cons: None

Pros: I get a larger car then I expected, and it was brand new! 👍🏻

Pros: Very polite and fast.

Pros: Very friendly and fast experience

Cons: N/A

Pros: I asked them if I can keep the car for a week more. They were friendly and helpful and gave me a good price.

Cons: Super easy transaction. Free airport shuttle.

Pros: Polite and helpful staff. Very good price. Reliable car

Cons: Booked a Skoda Fabia Combi and received a Renault Clio Combi

Pros: I found the whole process quick and efficient. Would recommend.

Cons: Was all good.

Pros: Super friendly

Cons: N/A

Pros: I wish I had gotten the young man's name... There was an employee there who was WONDERFUL. He sits at the first desk on the left behind the counter. He was helpful when we picked up the car, and remembered us when we returned. So friendly, and answered our questions. I would like to thank him, but again I cannot remember getting his name.

Cons: Everything was great!

Pros: Excellent value for the price, overall great condition of the car.

Cons: N/A

Pros: service and price

Pros: Very good car condition. Good value for a money.

Cons: Placed far away from airport. We ordered child seat for our 2 years old. But when we got a car they were very surprised that we want child seat. They told they have last one, that was very old and not suitable for child's age.

Pros: The price of the van was very attractive. The personnel explained the details, offered additional services that made my ride more pleasant.

Pros: Friendliness and support, value for money

Cons: booked car wasn't available until they found another one but wasn't cleaned

Pros: They were helpful, worked quickly, and were very thorough.

Cons: It was rather onerous booking the car, although they worked quickly there were so many forms to fill out, sign etc.

Pros: Very helpful staff. Everything very well explained and all staff very polite. They gave us a better car than expected. First rate service and customer care

Cons: No complaints at all

Pros: This company is a scam

Cons: This company is a scam

Pros: HIGHLY RECOMMENDED!

Cons: The car has some minor flaw on the outside, but they will inspect the car to make sure they don't charge for something that's not done by me.

Pros: professional

Pros: Friendly, efficient and had the car ready when we arrived.

Cons: Everything was fine.

Pros: Friendly and helpful.

Cons: We did not know that we needed to get a taxi (free) to their rental offices about 3kms away. In hindsight we found out that they actually have a person whom stands with a name board at the arrivals to assist. Bit of a bun fight getting into Budapest customs, so our contact had long left by the time we came out!

Pros: The car was clean

Pros: Friendly and efficient.

Cons: When I checked in their printer was broken. They might want to invest in having two printers in case this happens again. I had to wait an hour to have my documents printed. With that said, the receptionist was apologetic and nice.

Pros: Was good over all

Cons: TimE it took to get the car. The car wasn't there

Pros: Pleasant staff, quite efficient. Taxi service to area was good, and mini bus return was excellent

Cons: Instructions to get taxi to Schiller were not clear - took 10 minutes to discover rental desk was outside airport, not inside. Dropping the car off took an hour because there were only two staff on duty. They were very good, but they were rushed off their feet

Cons: We had a problem with the car. It was scratched in the parking.Since 04.07.2017 I am waiting for SCHILLER Rent to send me the form witch they have to fill it in order to send you all the documents for the refund of the amount that Schiller retained from my credit card.

Pros: The agent was great and the car was new. We originally booked the car for 14 days and we extended by 4 days via email easily and they didn't overcharge for extra days.

Cons: I can't say anything bad at all.

Pros: All the above

Cons: Not being in the aeroport, but worked in our advantage by having prompt transfers to and from the company and best price on the market