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RightCars at Pula Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Customer service. They even returned my wife's glasses which we forgot when leaving it at the airport!
Cons: You could add phone holders, cheap things, but can improve the overall experience.
Pros: Felt looked after, was the only client being dealt with at pick up and delivery, so was well attended to
Cons: Nothing really major, wasn’t obvious to figure out by myself where the desk was once I arrived in Pula, but it all worked out well fairly quickly.
Pros: The Representative spoke good English and was very helpful.
Cons: The desk at the airport could have been more clearly marked to make it more easy to find. either that or some guidance in the literature.
Pros: Everything went smoothly with no waiting around. Lovely car.
Cons: Nothing - all was excellent.
Pros: Efficient and good value
Cons: Nova had no office at Pula airport so the rep was hard to find
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 21.
Maximum rental age is 99 years.
A senior driver fee applies to drivers over the age of 76.
The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
The following payment methods are accepted: Maestro, Cash, Diners, Visa Debit Card, MasterCard debit card.
It is possible to pay and leave the deposit only with the following payment methods: MasterCard credit card, VISA credit card.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Additional charges will be applied in case the car is crossing state or region borders.
Crossing country borders is allowed to the following countries: Albania, Andorra, Austria, Belgium, Bosnia and Herzegovina, Bulgaria, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Kosovo, North Macedonia, Monaco, Montenegro, Netherlands, Norway, Romania, Slovakia, Slovenia, Spain-Mainland, Sweden, Switzerland, Turkey, United Kingdom, Gibraltar, San Marino.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
During winter season (from 15.11 until 15.04) Winter tires are included in price.
It is allowed to add up to 3 additional drivers.
Certain additional drivers are subject to both an Additional Driver fee as well as either a Young Driver or Senior Driver fee.
Delivery/collection service is not provided.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 120 minutes.
If the customer is late for a return for more than 90 minutes, extra day charges will apply, in addition to any other rental charges.
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