Katowice Airport (KTW), Katowice, Poland
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Driver's country of residence is United States of America (USA) and age is 30-65
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Trustpilot

PANEK at Katowice Airport

Wolności 90
0048665800000
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:08:00-22:00
Tue:08:00-22:00
Wed:08:00-22:00
Thu:08:00-22:00
Fri:08:00-22:00
Sat:09:00-17:00
Sun:09:00-17:00
Key box
No

Customer Ratings and Latest Reviews

Value for money
Ease of finding
Agent helpfulness
Pick-up speed
Drop-off speed
Car cleanliness
Car condition

Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.

Israel
Kia Rio
8/3/23

Pros: Nothing, I was ready to pay 120 € and than they told me that the car cost 380 € and I don’t had another option
Canada
Skoda Kamiq
6/26/23

Cons: had to wait for over 30 min for an agent to show up, one was there, but didn't know what he was doing
United Kingdom
Fiat 500
1/20/23

Pros: Fast and efficient.

Cons: N/A
United Kingdom
Kia Ceed
11/3/22

Pros: Very good company. Using them every time I’m in Poland. Highly recommended.
United Kingdom
Opel Corsa
8/31/22

Pros: Clearly report of receipt and return and return of the deposit on time !

Cons: Nothing
United Kingdom
Opel Corsa
4/21/22

Pros: Nothing whatsover. There was no service of which to speak.

Cons: They provided no service, just stress & a disregard for their customers.
Poland
Opel Corsa
4/3/22

Cons: It is third time I rented car at Panek and each time there are technical issues with car.
United Kingdom
Opel Corsa
1/25/22

Pros: Its a long hall/launch at arrivals at Katowice airport and Panek desk is not located with most of other car rental companies. Is located on the other end of hall, when is crowdy difficult to spot it.

Cons: It is a second time, and different airport, when I had problems with parking ticket they provide to leave car park. The gate did not recognize ticket and I had to look for help from Panek company. That means somebody had to come from terminal to gate, this person tried himself to use ticket, didn't work, he had to call car park service to open gate for me. All together I lost about 20-30 min. It is strange because other customers they paid for tickets didn't have any problem at the gates.
United Kingdom
Nissan Qashqai
8/20/20

Pros: Top spec car
United Kingdom
Skoda Fabia Combi
3/18/20

Cons: Tylnia kanapa po wcześniejszym myciu była mokra przez cały okres wypożyczenia.
United Kingdom
Skoda Fabia
1/29/20

Pros: Efficient and friendly, easy to change booking
Canada
Renault Traffic
6/11/19

Pros: personnel courteous and efficient. They appear knowledgeable and helpful. Also the fact that the cars are nearly new and very clean
United Kingdom
Seat Ibiza 5d
2/26/19

Pros: Service in Katowice
Switzerland
Seat Alhambra
7/1/18

Pros: The car was in good condition, clean and was easy to drop off. The rental desk was easy to find at the airport.

Cons: I ordered an automatic SUV, making a special trip to the airport to pick it up. Upon arriving, I was told to sign the paperwork, after which it turned out that instead of a automatic SUV, I got a manual minibus...which I cannot drive. I downgraded to a 5-seater automatic, but was forced to pay the full price for the bus.
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Katowice Airport (KTW), Katowice, Poland

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Pick-up date
Drop-off date
Driver's country of residence is United States of America (USA) and age is 30-65

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: € 465.00), Theft Protection, Outside of business hours, Roadside Assistance (in the country of pick-up), Third Party Liability (TPL), Airport surcharge, Free modifications, State Tax.
Driver requirements
Minimum rental age is 20 years.
A Young driver fee is not applied.

There is no maximum age.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

If the duration of your stay in Poland is longer than 6 months, a driver license issued in Poland is required.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU countries.
Otherwise, the renter must provide an International Driver Permit (IDP).

In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher, flight information.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card and will be released within 30 days after drop-off.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
The following payment methods are accepted: MasterCard credit card, VISA credit card, American Express credit card, MasterCard debit card, American Express Debit card.
It is possible to leave the deposit only with following methods: MasterCard credit card, VISA credit card, American Express credit card.
Only cards issued in the main driver's name are accepted.

For the following car group(s): Premium, a credit card is required.
The credit card must be valid for the following period from the start of the rental: 3 months.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Cross-border policy
Cross border rentals are allowed only upon previous request.
Crossing country borders is allowed to the following countries: Austria, Belgium, Croatia, Czech Republic, France, Germany, Hungary, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Slovakia, Slovenia.
Information on the exact fee amount is available by request.
Crossing country borders is forbidden to the following countries: Moldova, Russia.

In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Optional extras and services
Available special equipment: GPS Navigation system, Child seat (2-4 years of age).
Prices for extras are shown on the booking page.


Delivery/Collection service is available only by previous request.
Additional charges will be applied.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
In no case will a refund be given for unused fuel.
Additional information
Winter tires are recommended during the winter season but are not mandatory.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.
Rental period
The maximum rental period per agreement is 30 days. If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Business hours
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 59 minutes.

Pick-up & Drop-off
Mon:  08:00 - 22:00
Tue:  08:00 - 22:00
Wed:  08:00 - 22:00
Thu:  08:00 - 22:00
Fri:  08:00 - 22:00
Sat:  09:00 - 17:00
Sun:  closed

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  1. Car Rental
  2. Poland
  3. Katowice
  4. Katowice Airport
  5. PANEK
 
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