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Ace Rent a car at Katowice Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Cons: 1. Since the company parking is located outside of airport, I was taken there to complete the car reception. But when I returned back to the airport to pick up my family I had to pay the airport's parking fee. 2. The full coverage insurance for the car was more expensive then the price of the rent. The rent costs 1700 PLN and the insurance costs 2500 PLN. So the overall price was much higher then expected 3. The front tires of the vehicle were pumped much more then needed, making driving unco
Pros: Easy and fast pickup
Pros: They accepted my request to have a whatsapp connection with one of the representatives. It was very reassuring and helpful.
Cons: The drop off was in the middle of the night so I had to leave the car keys at the gas station and wait for the guy to take me to the airport. He didn’t speak English and seemed a little impatient..
Pros: How easy it was
Cons: The car, could have been better, no re/view parking system on car…
Pros: Miła obsługa
Pros: Clean car
Cons: Slow, rude, inconsiderate, poorly organised
Pros: Quick pick up. Efficient staff. Excellent condition of car.
Cons: It is not stated anywhere that the agency is located outside the airport area. Agent asked for arrival time yet i had to wait 20 minutes outside the terminal for pickup. Then the agent lost the larking ticket, drove around looking for it then drove to pay the fine. After all that, during formalities, they typed my credit card details, including CCV, into their system and refused to rent otherwise. Upon delivery we had to wait 20 minutes to be delivered to the terminal. Rude and incompetent.
Pros: I got dropped from the airport to their station and then gave me a lift back which was very kind.
Cons: No issues
Pros: Smooth process and good customer service
Cons: The fact that they didn't accept bank card from other family members or debit card...
Pros: Everything was good loved the way we got picked up at the airport, especially as it was 1 in the morning
Pros: Nice provider, very hospital stuff, no problems with their service and conditions.
Cons: Everything was ok!
Pros: They were smart and great!