Flex To Go at Katowice Airport

Pros: Located in Terminal

Cons: The company has charged me extra for cleaning the car, both for the inside and the outside. My car was not dirty, it had just regular use, and might had some dust, crumbs or similar that can be hoovered up in 1 minute. The same with the outside it was overall clean, but might have some mud or bird droppings, which is washed off in 1 minute. I have never heard of a hire company charging for minor cleaning, in fact they told me that if i will not take out their extra protection, they will charge.

Pros: Szybki czas obsługi, samochody nowe.

Cons: Worst experience ever. They close the desk before I arrived as had delayed flight

Pros: Great! They spoke really good English and the car was perfect, good prices

Cons: It takes up to 14 days to get the deposit returned but that’s normal

Pros: Be prepare to pay double if you don't have international driving license

Pros: Easy process and car, which was clean and ready to go.

Pros: Bardzo fajna obsługa

Cons: 5 gwiazdek

Pros: It was a good price and the car was clean and had lots of features

Cons: Waiting a hour to collect it and finding out it was a compact suv and I was travelling with kids and luggage’s that didn’t fit

Pros: nothing they are absolutely useless, customer service non existent

Cons: useless customer service, unreliable old car that broke down 30 min after renting

Pros: Simple, efficent.

Cons: Nothing, exactly what I've expected.

Pros: Jakość usług.

Cons: Brak

Pros: Bardzo wysoka jakość w porównaniu do ceny za wypożyczenie.

Cons: Nie dotyczy

Pros: Nothing

Cons: They tried to rip me off.

Pros: New car and nice service :)

Pros: they very profesional

Cons: na

Pros: Price on DiscoverCars

Cons: Rental agent is rogue. Inappropriately increases the price of the car. Never contact them again.

Pros: Friendly and professional service. Good car quality.

Pros: The worst I didin’t pick up car because my flight was late and flex to go canceled my reservation and gave me extremely expensive car option withouts your company

Cons: Wrong car given

Pros: Nope, not anymore.

Cons: I was provided with a different vehicle upon arrival. The rental agent attributed this change to a purported two-hour delay on my part, although my attempts to contact the office during that time went unanswered. I only learned about the change in car model upon receiving the keys, and the vehicle provided was smaller and lacked certain functionalities that were crucial for our family trip. The fuel tank wasn't full.To avoid potential issues, we returned the car a day early during office hour

Pros: W tej wypożyczalni wszystko funkcjonuje znakomicie.

Pros: Najlepsza wypożyczalnia w Pyrzowicach. Obsługa zasługuje na 10.

Pros: Obsługa w Katowicach super, jestem zachwycona podejściem do klienta. Życzę każdemu tak miłej i rzetelnej obsługi szczególnie Panu Danielowi.

Cons: _

Pros: Great service

Pros: All good , fast and pleasant service

Cons: Everything

Pros: SORRY BUT NOTHING

Cons: THE BEHAVIOR OF Daniel Piekarczyk the Agent ds.Wynajmu

Pros: Nice car and service.

Pros: Good price, quick and easy signing process.

Cons: Not applicable.

Pros: Szybko, sprawnie, tanio

Pros: Cheapest rate, quick check-in

Cons: Everything alright.

Pros: All as above.

Cons: Absolutely nothing

Pros: Quick and easy pick up and drop off. Well informed staff.

Cons: Extra cost realised at collection, promised to have enough space for baby buggy and luggages which wasnt true, we were forced to put them at front seat... Because boot was too small...

Cons: I could write many pages about them. 1) They asked for 600zlt to cross the border with Germany while in their T&C the cost was 300zlt. The guy at the desk asked to see the email from DiscoverCars that confirms the cost of 300zlt. 2) In case somebody doesn't want to select the full insurance coverage that they offer they ask for 7000zlt deposit, which is quite far from the amount of 750€ that is described in your email and T&C. 3) In the above case they asked to return the car cleaned! 4)... 5)..

Cons: Complaint case raised as flight was delayed and the car was cancelled despite me calling the collection point over 10 times to inform. Ended up getting last minute rental from another company.

Cons: I could not contact anyone on the phone numbers provided by the company

Pros: Horrible

Cons: Never again

Cons: We were offered a van as a car!!! When I refused to accept it i was told to either take the van or pay extra and make a new reservation (which meant the deposit I paid online would be lost). We spend close to an hour standing at the desk trying to sort out this ridiculous situation. We paid for a new reservation and car had a broken bumper suggesting they gave a car that previous customer damaged. Unbelievable, avoid this company at all cost. Complain email sent 2 weeks ago, no response...

Pros: The car had missing trunk cover

Pros: Quick and clean car.

Cons: Didn’t accept full insurance from Discover Cars?!?!

Pros: Guy was very polite and seem to genuinely try and help

Cons: I wasn't informed credit card has to be valid for 6 month so had to buy full insurance in order to get the car. Insurance cost double what I was quoted for the whole rental. Had no option but pay or be left without the car

Pros: easy drop off easy to find the agency car was good, clean and without any issues

Cons: We had to pay for additional insurance even if we paid the full cover through 'discover cars'. I am not sure if it was worth it but further investigation can be made via agency and broker.

Pros: very good service

Pros: Nothing

Cons: The company at the airport did a lot of trouble when we came up to take the car. We spent more then an hour to take the car, thay took us double credit deposit since we are going out of the country and it's wasn't written anywhere. The Representative tried everything to push us to buy their own insurance in high price and every time changed the price. He wasn't nice or pleased to help

Pros: ....

Cons: The payment, renting fee.

Cons: No enough communication

Pros: Horrible service

Cons: Nothing Poor

Cons: After drop off the car and agent didn’t check the car 3 days later charged me 24£ for not displaying an airport ticket. I told the agent I left it in the car as he couldn’t be bothered I start a complain process…