Katowice Airport (KTW), Katowice, Poland
Driver's country of residence is United States of America (USA) and age is 30-65
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  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30 - 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
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  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80+
Trustpilot

Kaizen Rent at Katowice Airport

ul. Transportowa 2, 42-625 Pyrzowice, Poland
0048 767 279 999 / 0048 881 212 022
Pick-up instructions
The staff will wait for a message indicating readiness to pick up the car. After receiving the message, the staff will meet you outside Terminal B, on the left side of Terminal C, at the M&G point. From there, you will go together to the office near the airport.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:
08:00-00:00
Tue:
08:00-00:00
Wed:
08:00-00:00
Thu:
08:00-00:00
Fri:
08:00-00:00
Sat:
08:00-20:00
Sun:
08:00-20:00
Period outside of business hours
Mon:
00:01-07:59
Tue:
00:01-07:59
Wed:
00:01-07:59
Thu:
00:01-07:59
Fri:
00:01-07:59
Sat:
20:01-07:59
Sun:
20:01-07:59
Key box
No

Customer Ratings and Latest Reviews

Value for money
Ease of finding
Agent helpfulness
Pick-up speed
Drop-off speed
Car cleanliness
Car condition

Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.

United Kingdom
Toyota Corolla
9/23/26

Pros: The staff were very professional and friendly.

Cons: An old car with a high mileage was provided.
United Kingdom
Toyota Yaris
7/14/26

Pros: The company has always been efficient and friendly.

Cons: The condition of the latest car was not to the normal standard. Maybe just a slip up as they are usually very good.
Ireland
Fiat 500
6/8/26

Pros: I liked it all, fast service collection and drop off, new car
United Kingdom
Hyundai i30
6/4/26

Pros: Profesional service over all

Cons: Drop off keys should be 24/7
Spain
Toyota Corolla
3/19/26

Pros: Fast, easy, transparent.

Cons: They are outside of the terminal, but pick you up and take you back there fast. I didn't like the terms about the car cleanliness. It is hard to keep the car clean when it snows or rains and things get muddy and I don't think this it is the customer's responsibility to wash it.
Estonia
Toyota Corolla
1/4/26

Pros: I got a few years old car, which was in a mint condition, except front tyres.

Cons: The front tyres were so warn out that they were barely legal for summer use. I got the car in middle of the winter and one one of the days it snowed 15 cm. I was unable to use the car on that day, as it would have been not safe. I called the support line to report this, they promised to send SMS with email address where to send images of the Tyres. The message never arrived. I sent email to their damage reporting email, but I didn't get any response.
United Kingdom
Toyota Yaris
11/13/25

Pros: Amazing car rental company. I will now go for this brand when planning my next trip.

Cons: Everything.
Poland
Hyundai i30
11/10/25

Pros: Very good and best-priced service as always! I use it a few times a year and I’m always very happy with the quality of service.
Ireland
Nissan Qashqai
11/2/25

Pros: The agent was very professional and efficient.
Ireland
Hyundai i30 STW
9/18/25

Cons: No person available to accept the car in return. Agent at the desk said to leave her the key and the car would be inspected later. Car returned full of fuel without damage. 10 days later a change for 1000ZL/€240 appears in my credit card without any reason.
United Kingdom
Toyota ProAce
9/15/25

Pros: Polite friendly staff
United Kingdom
Hyundai i30
9/4/25

Pros: Upgrade

Cons: Friendly and professional agents especially in Katowice
United Kingdom
Toyota Corolla
8/3/25

Pros: Easy to work with, very helpful staff
Greece
Toyota Corolla
7/7/25

Pros: Never was picked up was told I had to wait 4 hours to get car was left outside waiting with little kids at 3 in the morning

Cons: Very unprofessional never was picked up was told I had to wait till 4 hours to get my car left waiting outside with two little kids never even got the car and was charged.
United Kingdom
Toyota Yaris
6/1/25

Pros: Fast, efficient, just perfect 👌
United Kingdom
Hyundai i30
10/16/24

Pros: Very efficient, went through all the marks on the car quickly and was away in under 10 minutes. On return was even quicker
United Kingdom
Hyundai i30
9/6/24

Pros: Perfect my glass was cracked replace car was next 24 hours

Cons: I will definitely rent next time from kaizen
United Kingdom
Fiat 500
7/9/24

Pros: Very professional, friendly staff. Pick up and drop off is easy to use.
Canada
Toyota Yaris
6/13/24

Pros: Very nice people, helping, good service
Denmark
Toyota Yaris
5/27/24

Pros: Fantastically friendly, fast and professional staff
United Kingdom
Toyota Yaris
4/8/24

Pros: Great experience, thank you very much !

Cons: Very smooth, super friendly staff , new car !
United Kingdom
Toyota Corolla
3/6/24

Pros: Quality car. Good price. Admin matters sorted in a prompt manner.
United Kingdom
Toyota Corolla
3/1/24

Pros: The agent was amazing Very professional and help full

Cons: I like everything I didn’t like prize of insurance and very high deposit 4000 zl what super surprised me on bad way.
United Kingdom
Toyota Corolla
2/28/24

Pros: Great customer service
United Kingdom
Hyundai i30 STW
2/28/24

Pros: Very efficient customer service.
United Kingdom
Toyota Yaris
2/27/24

Cons: They give me different class car smaller than booked so there was issue packing all bags etc
United Kingdom
Toyota Yaris
2/24/24

Pros: Smooth and very pleasant service.

Cons: N/A
United Kingdom
Toyota Yaris
1/10/24

Pros: Easy and fast service even they are not located on airport.

Cons: not sure if anything
United Kingdom
Kia Sportage
1/9/24

Pros: Great Customer service

Cons: all was good
United Kingdom
Hyundai i30 STW
12/18/23

Pros: The car was very clean and the size I ordered

Cons: You have to call them when you arrive at the airport to get picked up, it would be nice if someone was at the airport when you arrive or have a dedicated phone on the wall
United Kingdom
Toyota Yaris
12/2/23

Pros: Nice, fast service
United Kingdom
Toyota Yaris
11/21/23

Pros: Great service from KaizenRent, good location, good price

Cons: N/a
United Kingdom
Hyundai i30
11/18/23

Pros: No hidden cost. Very easy off hire, they not even try blame for existing scratches etc. Already booked another hire.

Cons: Easy procedure, extremely easy of hire. We'll done guys 👌🏻
United Kingdom
Toyota Yaris
11/1/23

Pros: 10 out of 10 for all questions. From booking to taking the car back. Excellent service.
United Kingdom
Toyota Aygo
10/26/23

Pros: Absolutely great service, efficient and such a lovely staff thank you so much.
Israel
Kia Sportage
9/14/23

Pros: The car was very nice

Cons: Agents are not professional!!! We asked to bring back the car a few hours later then the invitation hour. The agent that give us the car told us that there is no problem and that will cost us 70 zl when we will bring it back. At the last rental day we got a message that we have to bring back the car at time. We talked to them and now they told us it will cost 161 zl.. we said OK cause we didn't have a choice. Then they send us a bill of 260 zl because they "forgot" to tell us about the insur
Israel
Toyota Yaris
9/10/23

Pros: , קיבלנו שדרוג ברכב שירות מעולה, נציגים נחמדים ושמחים לעזור
Israel
Nissan Qashqai
8/30/23

Pros: All but the meet and greet which delayed by about an hour.

Cons: Upon arriving with two small children in the middle of the night to a foreign city expecting a representative at the airport there was no one there. I had to call the company and even then wait further for the representative, who was dealing with other clients in the off airport office location. Not a very good start for a trip.
Israel
Nissan Qashqai
8/9/23

Pros: Quick and polite
Poland
Nissan Qashqai
6/29/23

Pros: Fast, efficient, hassle-free, flexible and nice. Car as ordered, clean.
United Kingdom
Toyota Aygo
5/29/23

Pros: Company has new fleet of Toyota cars

Cons: Nothing
United Kingdom
Toyota Aygo
5/28/23

Pros: Good customer service from the young boys, good price and good pick up/drop off because they check the vehicle there and then unlike other companies.really good they give me.

Cons: Waiting time to be picked up from the airport was a bit long but it’s manageable. It would be good if they were actually inside the airport.
United Kingdom
Toyota Corolla
4/6/23

Pros: Very happy good service
Poland
Toyota Aygo
2/19/23

Pros: Wszystko!

Cons: Nic
Show more

Most popular car rental deals

Mini
Fiat 500 or similar
Fiat 500
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$9.57 per day
Economy
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$9.57 per day
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Compact Estate/Wagon
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Hyundai i30 STW
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$20.32 per day
Full-size Van
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Toyota ProAce
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$58.07 per day
Premium
BMW 5 Series or similar
BMW 5 Series
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$69.82 per day
The above prices are only approximate and were last updated at 7:44 AM on 10/1/26. Prices may vary based on the booking dates, length of rental, and car class.

Katowice Airport (KTW), Katowice, Poland

Change location?
Pick-up date
Drop-off date
Driver's country of residence is United States of America (USA) and age is 30-65

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: € 1000.00), Theft Protection, Third Party Liability (TPL), Airport surcharge, Free modifications, State Tax.
Driver requirements
Minimum rental age is 18 years.
A young driver fee applies to drivers under the age of 24.

Maximum rental age is 90 years.
A senior driver fee applies to drivers over the age of 70.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU countries.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).

In order to pick up the car, the following documents are required: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
Deposit and deductible policy

Optional extras and services
Available special equipment: GPS Navigation system, Baby seat (up to 1 year of age), Snow chains.
Prices for extras are shown on the booking page.


Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Additional information
The vehicle must be returned in an acceptably clean condition in order to avoid additional charges.

Winter tires are recommended during the winter season but are not mandatory.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.
Business hours

If the customer is late for a return for more than 120 minutes, extra day charges will apply, in addition to any other rental charges. The supplier will hold the vehicle for 1 hour after your scheduled pick-up time as long as it is within their normal business hours. After this time, your booking may be canceled without refund.

Pick-up & Drop-off
Mon:  
08:00 - 00:00
Tue:  
08:00 - 00:00
Wed:  
08:00 - 00:00
Thu:  
08:00 - 00:00
Fri:  
08:00 - 00:00
Sat:  
08:00 - 20:00
Sun:  
08:00 - 20:00

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Tue:
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Tue:
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Thrifty
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Tue:
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Tue:
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Tue:
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Wed:
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Tue:
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Wed:
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Thu:
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Fri:
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CarFree Rent a Car
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Mon:
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Tue:
08:00-20:00
Wed:
08:00-20:00
Thu:
08:00-20:00
Fri:
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Budget
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Tue:
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Wed:
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Thu:
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Tue:
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Wed:
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Routes Car Rental
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Mon:
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Tue:
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Wed:
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Thu:
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Fri:
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Car24
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Working hours
Mon:
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Tue:
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Wed:
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Thu:
08:00-20:00
Fri:
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Sun:
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AddCar
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Working hours
Mon:
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Tue:
08:00-22:00
Wed:
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Thu:
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Sat:
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Sun:
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ABBYCAR
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Average 7.5
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Working hours
Mon:
08:00-21:59
Tue:
08:00-21:59
Wed:
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Thu:
08:00-21:59
Fri:
08:00-21:59
Sat:
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Sun:
08:00-21:59
  1. Car Rental
  2. Poland
  3. Katowice
  4. Katowice Airport
  5. Kaizen Rent
 
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