Poznan–Lawica Airport (POZ), Poznan, Poland
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Driver's country of residence is United States of America (USA) and age is 30-65
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PANEK at Poznan Airport

Bukowska 285
0048665800000
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:09:00-17:00
Tue:09:00-17:00
Wed:09:00-17:00
Thu:09:00-17:00
Fri:09:00-17:00
Sat:09:00-13:00
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.

United Kingdom
Hyundai i30 STW
April 8, 2024

Pros: The rental desk was very easy to locate

Cons: When picking up the car I had to pay extra £20 fee to avoid charges for returning the car "dirty" (they told me that otherwise I had to clean the car before returning it). This was not mentioned at time of booking, but the rental company explained that this was in their own "private" agreement. Furthermore, as per the attached picture, the car was covered in glue on both sides. Driving a car in such a condition was unexpected, and yet, I was still asked to pay extra for cleaning services!

United States of America (USA)
Opel Corsa
January 6, 2024

Pros: Easy to find office at airport

Cons: Panek was going to charge my credit card without letting me know how much they were charging to it. Thankfully I insisted on them showing me the balance I owed because they wanted over double what was quoted by discover cars. I canceled rental due to the large difference between quote and actual price. Very frustrating situation over all.

United Kingdom
Hyundai i30 STW
January 4, 2024

Pros: Panel is the worst car hire company, avoid this company please, they're fraudsters inflated the order and insisted that they didn't received the company quote that I can only get from them as I'm desperate.

Cons: Everything

United Kingdom
Opel Corsa
May 23, 2023

Cons: WHEN WE ARRIVED, IT WAS FOUR AGAENTS IN THE OFFICE, ONLY ONE CUSTOMER IN FRONT OF US. AGENT DIDNT EXPLAIN MUCH ABOUT THAT CAR, THEY DIDNT EVEN WANTED TO SHOW US OUR CAR ETC. AGENT WANTED TO SALE US DOUBLE INSURANCE, I SAID TO HIM WE GOT IT ALREADY , HIS SAID YES BUT NOT FROM US ....

United States of America (USA)
Seat Ateca
August 18, 2022

Pros: It was easy to find the vendor and pick up the car. The drop off was very easy as well. The price was way less than any other companies were offering.

United Kingdom
Seat Ateca
August 14, 2022

Pros: Great customer service

Cons: Great customer service and support from Misses Ania. See you soon 😊

United States of America (USA)
Opel Corsa
July 31, 2022

Pros: The staff at the Poznan airport office was extremely friendly, knowledgeable and professional. I visit Poznan every couple of years and this was the best rental experience I had this far. Definitely will be coming back in the future.

Cons: Nothing, al was great.

United States of America (USA)
Opel Corsa
July 16, 2022

Pros: English speaking agents

Cons: Location of desk

Israel
Seat Ateca
June 8, 2022

Pros: Quick check-in, although out of working hours.

Cons: Full insurance package cost is too expansive

United Kingdom
Skoda Scala
May 25, 2022

Pros: Great pick-up and drop-off services.

Cons: The car was a bit smaller than the one I have reserved.

Ireland
Skoda Scala
April 17, 2022

Pros: Very professional, quick and easy

Cons: Nothing

Israel
BMW 3 Series
March 27, 2022

Pros: simple and short

United Kingdom
Skoda Scala
March 5, 2022

Pros: Quick and easy. Staff very helpful. Had a great experience with them.

United Kingdom
Opel Corsa
October 10, 2021

Pros: The agent stepped up to speed up the pick up process. All paper work was done very quickly too.

Cons: N/A

Ireland
Toyota Corolla
October 2, 2021

Pros: Clean and new car. Minimum formalities

Cons: This opinion is not related to the current booking but to my previous one before: an agent from Konin which was serving Kalisz on that day simply was lying to me that the car I booked in is not available and I have to take another car. He didn't know that I was on call with Panek earlier on and was assured that my automatic car is on the way from Lodz depot and will be available but with slight delay. It turned out that the liar was in rush because he wanted to finish job earlier. Unprofessional

Portugal
Seat Leon STW
August 27, 2021

Pros: direction of the car are whit problems turn to right also same stranges noise in the transmisson i need the invoice in teh name of my company to receive the money of my visa payment and the PANEK dont send me i send lot of emails and this cpompany dont work good

Cons: direction of the car are whit problems turn to right also same stranges noise in the transmisson i need the invoice in teh name of my company to receive the money of my visa payment and the PANEK dont send me i send lot of emails and this cpompany dont work good

United States of America (USA)
VW Polo
August 31, 2020

Pros: Nothing, check out was a hassle

Cons: Everything, literally

United Kingdom
Toyota Corolla 5d
January 5, 2020

Pros: Nothing. To many things were wrong. Pls see below.

Cons: Front windscreen very dirty inside, front windscreen washers not working as they should, seat belt buckles missing at the back - turned out they were under the seat, couldn’t choose the currency when paying - PANEK said they can’t let me choose, eventually they let me pay in PLN but later they cancelled PLN transaction and took money in GBP, and they took more than they should. I do not recommend PANEK at all. Be careful when paying with foreign credit card at PANEK!!!

United States of America (USA)
Kia Ceed
September 9, 2019

Pros: The car was exactly model as booking in new condition and clean, staff (Mr. Mateusz at Poznan Airport) is friendly and helpful.

Cons: The counter at the Airport is on the departure Hall that is hard to find when we was arrived at Poznan but in return the car you have to park the car at the arrival zone and come back to departure Hall. By the way, staff walked us to get the car and inspected the car when returned. Very good experience with Panek.

Israel
Toyota Corolla 5d
September 5, 2018

Pros: * Competitive price * Quality boostersr

Cons: * We initially receive a manual gear car although we order an automated one. By the time we got to the parking lot the desk was already closed and it was a tad difficult to retrieve the representatives, but once we did they handled are issue in a reasonable timeframe. * All the documents and email correspondence were in Polish.

United Kingdom
Skoda Octavia Combi
July 30, 2018

Cons: On the arrival we have been told there was a mistake and they didn't have car seats for our 3 kids that we have ordered (Age: 2,5 & 9) We have taken what they gave us 2 polystyrene boosters and baby seat. It was almost midnight and we couldn't just go and buy car seat suitable for our 2 year old. We got a wee discount but arriving so late with 3 kids and not having suitable car seats is not acceptable. Panke's employee was very apologetic and professional but it was scary trip to our destination

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: € 465.00), Theft Protection, Roadside Assistance (in the country of pick-up), Third Party Liability (TPL), Airport surcharge, Free modifications, State Tax, Out-of-hours drop-off.
Driver requirements
Minimum rental age is 20 years.
A Young driver fee is not applied.

There is no maximum age.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

If the duration of your stay in Poland is longer than 6 months, a driver license issued in Poland is required.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU countries.
Otherwise, the renter must provide an International Driver Permit (IDP).

In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher, flight information.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card until the end of the rental period.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
The following payment methods are accepted: MasterCard credit card, VISA credit card, American Express credit card, MasterCard debit card, American Express Debit card.
It is possible to leave the deposit only with following methods: MasterCard credit card, VISA credit card, American Express credit card.
Only cards issued in the main driver's name are accepted.

For the following car group(s): Premium, a credit card is required.
The credit card must be valid for the following period from the start of the rental: 3 months.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Cross-border policy
Cross border rentals are allowed only upon previous request.
Crossing country borders is allowed to the following countries: Austria, Belgium, Croatia, Czech Republic, France, Germany, Hungary, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Slovakia, Slovenia.
Information on the exact fee amount is available by request.
Crossing country borders is forbidden to the following countries: Moldova, Russia.

In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Optional extras and services
Available special equipment: GPS Navigation system, Child seat (2-4 years of age).
Prices for extras are shown on the booking page.


Delivery/Collection service is available only by previous request.
Additional charges will be applied.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Rental period
The maximum rental period per agreement is 30 days. If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Business hours
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 59 minutes.

Pick-up & Drop-off
Mon:  09:00 - 21:00
Tue:  09:00 - 21:00
Wed:  09:00 - 21:00
Thu:  09:00 - 21:00
Fri:  09:00 - 21:00
Sat:  09:00 - 21:00
Sun:  closed

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Thu:00:00-02:00; 06:00-23:59
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