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PANEK at Poznan Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Cons: WHEN WE ARRIVED, IT WAS FOUR AGAENTS IN THE OFFICE, ONLY ONE CUSTOMER IN FRONT OF US. AGENT DIDNT EXPLAIN MUCH ABOUT THAT CAR, THEY DIDNT EVEN WANTED TO SHOW US OUR CAR ETC. AGENT WANTED TO SALE US DOUBLE INSURANCE, I SAID TO HIM WE GOT IT ALREADY , HIS SAID YES BUT NOT FROM US ....
Pros: It was easy to find the vendor and pick up the car. The drop off was very easy as well. The price was way less than any other companies were offering.
Pros: Great customer service
Cons: Great customer service and support from Misses Ania. See you soon 😊
Pros: The staff at the Poznan airport office was extremely friendly, knowledgeable and professional. I visit Poznan every couple of years and this was the best rental experience I had this far. Definitely will be coming back in the future.
Cons: Nothing, al was great.
Pros: English speaking agents
Cons: Location of desk
Pros: Quick check-in, although out of working hours.
Cons: Full insurance package cost is too expansive
Pros: Great pick-up and drop-off services.
Cons: The car was a bit smaller than the one I have reserved.
Pros: Very professional, quick and easy
Pros: simple and short
Pros: Quick and easy. Staff very helpful. Had a great experience with them.
Pros: The agent stepped up to speed up the pick up process. All paper work was done very quickly too.
Pros: Clean and new car. Minimum formalities
Cons: This opinion is not related to the current booking but to my previous one before: an agent from Konin which was serving Kalisz on that day simply was lying to me that the car I booked in is not available and I have to take another car. He didn't know that I was on call with Panek earlier on and was assured that my automatic car is on the way from Lodz depot and will be available but with slight delay. It turned out that the liar was in rush because he wanted to finish job earlier. Unprofessional
Pros: direction of the car are whit problems turn to right also same stranges noise in the transmisson i need the invoice in teh name of my company to receive the money of my visa payment and the PANEK dont send me i send lot of emails and this cpompany dont work good
Cons: direction of the car are whit problems turn to right also same stranges noise in the transmisson i need the invoice in teh name of my company to receive the money of my visa payment and the PANEK dont send me i send lot of emails and this cpompany dont work good
Pros: Nothing, check out was a hassle
Cons: Everything, literally
Pros: Nothing. To many things were wrong. Pls see below.
Cons: Front windscreen very dirty inside, front windscreen washers not working as they should, seat belt buckles missing at the back - turned out they were under the seat, couldn’t choose the currency when paying - PANEK said they can’t let me choose, eventually they let me pay in PLN but later they cancelled PLN transaction and took money in GBP, and they took more than they should. I do not recommend PANEK at all. Be careful when paying with foreign credit card at PANEK!!!
Pros: The car was exactly model as booking in new condition and clean, staff (Mr. Mateusz at Poznan Airport) is friendly and helpful.
Cons: The counter at the Airport is on the departure Hall that is hard to find when we was arrived at Poznan but in return the car you have to park the car at the arrival zone and come back to departure Hall. By the way, staff walked us to get the car and inspected the car when returned. Very good experience with Panek.
Pros: * Competitive price * Quality boostersr
Cons: * We initially receive a manual gear car although we order an automated one. By the time we got to the parking lot the desk was already closed and it was a tad difficult to retrieve the representatives, but once we did they handled are issue in a reasonable timeframe. * All the documents and email correspondence were in Polish.
Cons: On the arrival we have been told there was a mistake and they didn't have car seats for our 3 kids that we have ordered (Age: 2,5 & 9) We have taken what they gave us 2 polystyrene boosters and baby seat. It was almost midnight and we couldn't just go and buy car seat suitable for our 2 year old. We got a wee discount but arriving so late with 3 kids and not having suitable car seats is not acceptable. Panke's employee was very apologetic and professional but it was scary trip to our destination