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Keddy at Edinburgh Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: The staff were really friendly, polite and helpful
Cons: Need to make it clearer that the tree is no Keddy desk, and to go to Europcar
Pros: He was great. A pleasure to work with him on returning the car
Cons: I have no complaints.
Pros: I did not like the service provided, they pressure you into purchasing additional insurance, even when you already have insurance. Then they give you a vehicle that you didn’t ask for with the hook that it will save you money on gas. But turns out took on you because the car just yelled at you the whole time. Can’t check your blind spots because your eyes aren’t on the road. Can’t check your mirrors because your eyes aren’t on the road.. just really do not recommend
Cons: They should put it as euro car because that’s what it’s called when you go to pick it up not keddy. Overall, just a negative experience and they overcharge you money. Don’t recommend. They take advantage of the tiredness of travellers to oversell money on things that are not needed. Then you feel pressured because you just need to get out. Poor scheme.. the agent I watched go back to the room to.” talk.” with the boss and I watched him clap the guy on the shoulder almost as if to say”we got her”
Pros: Have used Keddy/Europcar many many times, not just in Edinburgh but USA/Canada, and the Middle East. Usually very good, in the UK they tend not to be so good at giving the car that was booked.
Cons: Adviser Gerry was terrible, gave a lower class (smaller) car then I had booked and paid for, despite telling him that I had two children car seats and a 72 year old mum who cannot get into low down cars, hence I had booked an SUV, he gave me a compact hatchback.... Was more interested in trying to scare me into buying extra insurance, even when I advised my platinum card covered everything.
Pros: I liked the ticket queuing system which meant you could sit and rest rather than stand in a queue. The representative was really friendly and helpful. The rental desk and the car were easy to find. Return was also easy to find and the representative was friendly.
Cons: The car had some dings and dents not listed which meant I had to take photos but the representative at drop off quickly canceled the damage once I showed him the photos.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 26.
Maximum rental age is 75 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.
UK customers must bring their DVLA check code along with their photo ID. This check code can be obtained from the DVLA website.
UK residents that hold a non-UK licence may drive in the UK for up to 12 months from the time they become a resident. After 12 months, the overseas licence will be deemed illegal in the UK and it must be exchanged for the UK equivalent.
Customers are only allowed to rent only if they agree to a credit check and their credit score is satisfactory.
Residents of the following country(ies): United Kingdom are required to present the following document(s): valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher in order to pick up the car.
Residents of the following country(ies): Non-UK are required to present the following document(s): valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher, additional ID showing home address (e.g. Utility bill), proof of entry/exit into/out of the country, boarding pass in order to pick up the car.
Residents of the following country(ies): India are required to present the following document(s): valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher, additional ID showing home address (e.g. Utility bill), proof of entry/exit into/out of the country, International Driving Permit (IDP), boarding pass in order to pick up the car.
In addition to the regular driver license, an International Driving Permit is also mandatory if the driver license is written in a language other than that of the renting country and/or in characters that cannot be read in the renting country.
Please note that the International Driving Permit is valid only if it is accompanied by a regular driver's license, is issued by an official authority or government-authorized organization, and is in physical (not digital) form.
A deposit will be charged if one of the following cards is used: Debit cards.
If the customer takes the following extra equipment: GPS Navigation system, Child seat (2-4 years of age), Booster seat (4-10 years of age), then an additional amount of deposit will be held on their credit card.
Crossing country borders is allowed to the following countries: Ireland, Northern Ireland.
crossing country borders is forbidden for certain car groups.
Written permission from the rental company is required.
Additional charges will be applied in case the car is crossing state or region borders.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity. Details are available from the car rental company's reservation office.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
Snow chains are allowed in icy/snowy conditions.
In case of renting at the airport location, the customer must provide a valid flight number in order to make a reservation.
The supplier will hold the vehicle for 30 minutes after your scheduled pick-up time as long as it is within their normal business hours. After this time, your booking may be canceled without refund.
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