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Enterprise at Edinburgh Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: No issues with pick up or drop off
Cons: The website says the size of car we chose could fit 5 people and 5 suitcases. Not do - barely fit 4 and couldn’t put 4 carryon bags in the trunk. Attendant at checking said the website shows incorrect info
Pros: The staff, especially Ruth at pick-up in Edinburgh airport, was very quick and helpful. Everything was very clear and properly explained. It was a very pleasant experience.
Pros: Everything except for negligence on tyres
Pros: Nothing
Cons: When we got to Enterprise to pick up the car, we didn't get a car with the same luggage capacity as we had ordered. In addition, we were almost threatened that we could be charged huge amounts if they found even the slightest damage if we didn't take out heavy overprized insurance. This meant that the car was twice as expensive as you suggested. This was simply a very bad experience and I almost consider it a robbery.
Pros: Personnel qualification and willingness to assist
Cons: All ok
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A Young driver fee is not applied.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
In addition to the regular driver license, an International Driving Permit is also mandatory if the driver license is written in a language other than that of the renting country and/or in characters that cannot be read in the renting country.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
For driver licenses from countries not party to the International Driving Permit treaty, an official translation of the license must be presented with the original license.
Please note that the International Driving Permit is valid only if it is accompanied by a regular driver's license, is issued by an official authority or government-authorized organization, and is in physical (not digital) form.
The International Driving permit must be a physical one; a digital version will not be accepted.
Only physical driver's licenses are accepted (not digital versions).
In order to pick up the car, domestic renters must present the following documents: Passport or ID card, proof of home address (e.g. Utility bill). In order to pick up the car, the renter and each additional driver must present the following documents: Passport or ID card, return flight ticket, local address (apartment; hotel; villa; etc.).
Prices for extras are shown on the booking page.
Winter tires are recommended during the winter season but are not mandatory.
Snow chains are allowed in icy/snowy conditions.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
The supplier will hold the vehicle for 0 minutes after your scheduled pick-up time as long as it is within their normal business hours. After this time, your booking may be canceled without refund.