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Ilha Verde at Lajes Terceira Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Cons: Not having pre-authorisation canceled with some kind of evidence but instead relying on the word of the employee that it is canceled automatically through the system. Everything turned out well, though. But it wasn't pleasant waiting for release of €1200 for 5 days.
Pros: they were very nice, very quick and very helpful. Cars were in good condition
Pros: Poor experience, Great car
Cons: Car was dirty, Process change and they didn't notify about the change
Cons: People from customer service were not polite, everything was in a rush without describing what is going on. We hadn’t got time to watch the car carefully with our agent because she did it in 1min and quickly gave to sign the paper. The car was really old fashioned, the air condition wasn’t working.
Pros: Nothing
Cons: Agent service. Car maintenance was not done
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A Young driver fee is not applied.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
In addition to the regular driver license, an International Driving Permit is also mandatory if the customer is not a resident of the following country(ies): Canada, United Kingdom, USA, EU.
For driver licenses from countries not party to the International Driving Permit treaty, an official translation of the license must be presented with the original license.
For driver licenses from countries not party to the Geneva / Vienna Convention on Road Traffic (e.g., China), an official translation of the license in the following language(s): English, together with the original license, must be presented.
In order to pick up the car, the following documents are required: passport, valid driver license, credit or debit card on a main driver's name, booking voucher.
A separate fuel deposit is required when collecting the vehicle.
It is possible to pay and leave the deposit only with the following payment methods: Diners, Prepaid cards, Visa Debit Card, MasterCard credit card, VISA credit card, American Express credit card, MasterCard debit card, American Express Debit card.
All credit cards must be capable of the following: Embossed; cards without this capability will not be accepted.
The following payment methods are not accepted for payment: Maestro.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
One-way rentals are not possible between islands.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
It is allowed to add up to 2 additional drivers.
Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
A deposit for a tank of fuel is required upon pick up.
Service outside of business hours is available by request and for an additional charge.
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